Dispatch manager • toronto on
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more
Manager, Private Enterprise Services.A growing public accounting firm is seeking a.Manager, Private Enterprise Services.Direct access to Partners and key client relationships.Lead and grow a portfo... Show more
Relationship Manager, Region of Peel / Senior Project Manager.Help Shape the Future of Municipal Infrastructure in the GTA.Relationship Manager / Senior Project Manager.This unique dual-role positi... Show more
Stretch Zone is looking for Full-time and Part-time, energetic Sales Associates, Assistant Managers and Managers to help grow our membership base.We’re looking for ambitious, sales-driven people wh... Show more
This is an interview position<br><br><br><br>Manages and oversees the entire sort operations within a FedEx Ground (FXG) facility.Supports the FedEx Ground (FXG) Safety Abov... Show more
Tender Retail is looking for a Product Manager to report to the R&D Vice President.Develop deep understanding of US and Canadian payment ecosystems and payment softwares, for different verticals.De... Show more
We are currently seeking a qualified .Project Manager (Construction Manager).Health and Safety, field engineering, contract administration, cost and schedule and logistics and construction pla... Show more
STAN is the largest provider of AI solutions for HOA and Condo Property Managers.We are using cutting-edge and patented artificial intelligence technology to build solutions that enhance life for r... Show more
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Advertising, marketing and public relations agency.Professional association or organization.Social ... Show more
Pay at Intact is about much more than just salary.Multiple benefits offered to support.Wellness account and much more.Share plan & other savings: up to.Employee Share Purchase Plan (ESPP) – with In... Show more
Manager, Portfolio Operations (Property Manager).Allied is a leading owner-operator of distinctive urban workspace in Canada’s major cities.Our work is grounded in a clear purpose: to provide knowl... Show more
This includes managing all projects (new product launches, product discontinuations and formula and/or packaging transitions, as well as internal liabilities), optimizing inventory levels (at the a... Show more
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbi... Show more
Toronto team and help grow a consulting business unit.You’ll work closely with clients, consultants, recruiters, and senior leaders.The role combines business development, recruitment, team managem... Show more
Venture outside the ordinary - TMX Careers.The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations ... Show more
Falco Logistics is a Toronto-based freight brokerage providing efficient, technology-driven transportation solutions across North America.We work with customers and carriers to deliver seamless, tr... Show more
Our client, a premier enterprise organization, is seeking an experienced Senior Project Manager / Technology Enablement Lead to join their technology hub.In this strategic role, you will be respons... Show more
This role leads a team focused on pricing analysis, margin management, and pricing process improvements to ensure competitive and profitable pricing across the organization.The Pricing Manager coll... Show more
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Etobicoke, Ontario, CA
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: Canadian Citizens and PR Holders Preferred
The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.
Key Responsibilities:
● 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.
● Constantly monitor the individual queue to resolve routine and non-routine desktop issues and requests
● Escalate issues as appropriate and act as a technical escalation for the end user
● Maintain a high level of customer satisfaction
● Comply with the desktop group practices and procedures
● Update ServiceNow and other data repositories (e.g. knowledge base) as appropriate in a timely manner.
● Identify technical and process issues and recommend improvements
● Achieve target ticket volumes and ticket resolution levels
● Responsible for compliance with applicable corporate policies and procedures
● Maintains productive relationships with peers and management in IT and the clients whose issues are being worked on
● Follows the processes and practices established for the group
● Coordination and consulting with client areas to help analyze problems and needs and recommend technical solutions
● Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment-related activities on PCs, laptops, printers, and POS
devices, etc.
● Perform intermediate-to-advanced desk-side support services, installing and troubleshooting hardware, software, and network-related issues
● Handle software installation/support/upgrades
● Provide 1st/2nd level Help Desk support
● Perform basic LAN and internetworking-related activities
● Have strong internetworking and troubleshooting skills
● Have A+ certification & at least one certification from either Cisco or Microsoft
● May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
● Must be a self-starter and can manage multiple tasks
● Exceptional customer service skills
● Good communication skills
● Ability to work independently or as part of a team
● Ability to complete tasks effectively with minimal supervision
● Must be available to work flexible work schedules
● High-level skill set
● Outstanding people skills
● Self-starter, needs to be able to work on his/her own
● Proficient in Windows 10 & 11 and Office Suite/O365
How to Apply
Interested candidates are invited to send their resumes to: @
){kind=logo}
