Dispatch manager • old toronto on
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more
Manager, Private Enterprise Services.A growing public accounting firm is seeking a.Manager, Private Enterprise Services.Direct access to Partners and key client relationships.Lead and grow a portfo... Show more
We are looking for a customer-driven Condominium Property Manager to join the CIE Property Management & Consulting team!.CIE provides condominium property management and consulting services wit... Show more
The Delivery Lead is accountable for leading the end-to-end delivery of complex enterprise data initiatives that enable strategic business, regulatory, data governance, and data management outcomes... Show more
At Rothmans, Benson & Hedges Inc.Philip Morris International, we're transforming our business to deliver a smoke-free future.Our transformation depends on people who are ready to learn, collaborate... Show more
We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing.We are looking for dedicated team members... Show more
Tender Retail is looking for a Product Manager to report to the R&D Vice President.Develop deep understanding of US and Canadian payment ecosystems and payment softwares, for different verticals.De... Show more
If you’re looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you’ve come to the right place.Leading with style, kindness, compassion, and care puts you a cut above t... Show more
We are seeking a senior product professional to manage and evolve insurance data products, support product strategy and growth, identify new opportunities, and monitor customer, market, and industr... Show more
Digitail is transforming the veterinary profession with innovative, customer-focused technology.We're building the leading all-in-one operating system for animal hospitals, empowering veterinary te... Show more
The Highfield Company is recruiting a Bid Manager to join a major construction contractor in Toronto.This is an opportunity for an experienced bidding professional to lead complex building, civil e... Show more
Under general direction and guidance from the Director, Facility Management Office, this role will be responsible for vendor management and work order life-cycle management.The Manager of Vendor Pe... Show more
Pay at Intact is about much more than just salary.Multiple benefits offered to support.Wellness account and much more.Share plan & other savings: up to.Employee Share Purchase Plan (ESPP) – with In... Show more
Manager, Portfolio Operations (Property Manager).Allied is a leading owner-operator of distinctive urban workspace in Canada’s major cities.Our work is grounded in a clear purpose: to provide knowl... Show more
This includes managing all projects (new product launches, product discontinuations and formula and/or packaging transitions, as well as internal liabilities), optimizing inventory levels (at the a... Show more
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbi... Show more
Venture outside the ordinary - TMX Careers.The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations ... Show more
Store Manager - Retail Butcher Shop.Rowe Farms is a retail and wholesale provider of local, antibiotic, and hormone-free meats that are raised with the highest level of animal welfare standards whi... Show more
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Etobicoke, Ontario, CA
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: Canadian Citizens and PR Holders Preferred
The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.
Key Responsibilities:
● 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.
● Constantly monitor the individual queue to resolve routine and non-routine desktop issues and requests
● Escalate issues as appropriate and act as a technical escalation for the end user
● Maintain a high level of customer satisfaction
● Comply with the desktop group practices and procedures
● Update ServiceNow and other data repositories (e.g. knowledge base) as appropriate in a timely manner.
● Identify technical and process issues and recommend improvements
● Achieve target ticket volumes and ticket resolution levels
● Responsible for compliance with applicable corporate policies and procedures
● Maintains productive relationships with peers and management in IT and the clients whose issues are being worked on
● Follows the processes and practices established for the group
● Coordination and consulting with client areas to help analyze problems and needs and recommend technical solutions
● Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment-related activities on PCs, laptops, printers, and POS
devices, etc.
● Perform intermediate-to-advanced desk-side support services, installing and troubleshooting hardware, software, and network-related issues
● Handle software installation/support/upgrades
● Provide 1st/2nd level Help Desk support
● Perform basic LAN and internetworking-related activities
● Have strong internetworking and troubleshooting skills
● Have A+ certification & at least one certification from either Cisco or Microsoft
● May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
● Must be a self-starter and can manage multiple tasks
● Exceptional customer service skills
● Good communication skills
● Ability to work independently or as part of a team
● Ability to complete tasks effectively with minimal supervision
● Must be available to work flexible work schedules
● High-level skill set
● Outstanding people skills
● Self-starter, needs to be able to work on his/her own
● Proficient in Windows 10 & 11 and Office Suite/O365
How to Apply
Interested candidates are invited to send their resumes to: @
){kind=logo}
