Dispatch manager Jobs in Old toronto, ON

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a strategic, data-driven Pricing Manager to join our Revenue Operations team. Reporting to the Sr./Director of Revenue Operations, you will be the pricing strategy lead for one of our business units, driving both Front Book and Back Book monetization. You’ll collaborate directly with senior stakeholders—including the Managing Director, Product, Marketing, Finance, and GTM teams—to develop and operationalize pricing strategies that deliver sustainable growth, improve margin, and enhance customer lifetime value.

You’ll bring deep analytical expertise, strong commercial judgment, and the ability to navigate complexity to structure and scale pricing initiatives across the business. This is a highly visible role, offering the opportunity to influence company-wide pricing decisions while serving as a key resource to cross-functional partners.

What you’ll be doing:

• Lead pricing strategy and governance for your business unit, ensuring alignment with broader company goals and market positioning.

• Serve as the subject matter expert on pricing and packaging, providing insight and direction to cross-functional teams.

• Own and lead recurring executive pricing reviews, enabling informed decision-making at the senior leadership level.

• Design and maintain advanced pricing models to support product strategy, revenue forecasting, and financial planning.

• Identify and scope pricing opportunities—including price optimization, discounting policies, bundling, and packaging—to drive both revenue and margin growth.

• Own the annual price increase process, from strategy development through execution and customer communication.

• Collaborate closely with Product, Marketing, Sales, Finance, and RevOps leadership to implement and scale pricing initiatives.

• Analyze large data sets to identify trends, assess pricing experiments, and benchmark against competitors.

• Define, track, and report on key pricing KPIs, measuring impact on profitability, churn, customer behavior, and satisfaction.

• Act as a resource for colleagues with less pricing experience, mentoring junior team members and supporting pricing knowledge across the org.

• Scope and structure pricing-related initiatives as part of the broader RevOps planning process.

• Conduct regular analysis of the competitive landscape to identify market trends, emerging threats, and opportunities.

• Benchmark key competitors to ensure Lightspeed remains competitive in pricing, positioning, product offering, and go-to-market strategy.

• Translate insights into actionable recommendations to inform strategy, product development, and commercial planning.

• Drive continuous improvement by identifying process gaps and introducing scalable, repeatable pricing frameworks.

What you need to bring:

• Proven experience (5+ years) in pricing strategy, analytics, or revenue management, ideally in SaaS or payments

• Proven track record of driving strategic pricing initiatives and delivering measurable business impact.

• Strong analytical skills—comfortable with data modeling, forecasting, and large data sets

• Ability to translate insights into action, presenting clear recommendations to senior stakeholders and driving execution across functions.

• Exceptional stakeholder management—from individual contributors to senior executives

• Proficiency in tools such as Excel, SQL, and BI platforms to analyze and present data effectively

• Self-starter mindset—comfortable navigating ambiguity and pushing initiatives forward

• Bonus: Experience with go-to-market strategy, packaging frameworks, or competitive pricing analysis

Why Join us?

This role offers the opportunity to take full ownership of a critical business lever—pricing—and to drive growth in a company that values smart, strategic thinking. You'll be surrounded by curious, capable people who care about getting better every day. If you're looking for a place where your work makes a real impact, we'd love to meet you.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;

• Genuine career opportunities in a company that’s creating new jobs everyday;

• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)

• Flexible working policy

• Pension contribution

• Life insurance

• Income protection

• Health insurance and dental plan

• Health and wellness benefit of £500 per year

• Mental health online platform and counselling & coaching services

• Paid leave and assistance for new parents

• LinkedIn Learning license

• Volunteer day

• Travel allowance

• Central office with free food and drinks

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $90-100k Base. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.

#LI-AL2