Dispatch manager • old toronto on
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A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Responsible for directing all warehouse operations consistent with all Company warehousing distribution practices, procedures and objectives. This involves directing the safe, accurate and efficient receiving, storage, and shipment of materials in a manner that meets customer service objectives
Major Tasks, Responsibilities and Key Accountabilities
• Works alongside, and supervises a team of warehouse employees and delivery drivers, including hiring, delegation, training, performance evaluation, career development planning, disciplinary actions, and termination.
• Ensures that all customers (internal and external) are serviced in an efficient and courteous manner.
• Meets customer delivery service goals and delivery schedules by dispatching in-house trucks and/or utilizing third party providers as required. Communicates all delays or variances in inbound/outbound freight to the appropriate parties.
• Develops and manages preventative maintenance programs for warehouse equipment such as vehicles, forklift trucks, etc. Ensures employees have proper certification and training on equipment including, but not limited to forklifts, pallet jacks, Interstar color machine, and shrink wrap machine.
• Maintains strict control over inventory levels in order to meet internal and external demand of product. Coordinates annual physical inventory activities.
• Ensures compliance with all applicable company policies, procedures and guidelines. Develops and/or enforces corporate policies regarding security and safety in order to maintain a safe working environment.
• Manages the reception, handling, distribution, and storage of all freight, product, and supplies that come in and out of the warehouse.
• Identifies, investigates and addresses, all inventory records discrepancies. Maintains appropriate and complete documentation regarding regulated products and/or hazardous materials.
• Other duties assigned.
Nature and Scope
Solutions require analysis and investigation.
Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
Manages a group or team of professional individual contributors and/or indirectly supervises support staff.
Work Environment
Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
No travel required.
Education and Experience
Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.
Preferred Qualifications
If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.
We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.
Minimum Pay
$67,400.00
Functional Area Field Operations
Recruiter Asante, Kwabena
Req ID WCJR-
Postal Code M9W 1N3
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