Jobs in Brampton, ON

Our client in Mississauga is seeking a French Bilingual Collections Specialist for a contract assignment. This is an on-site position requiring experience in high-volume B2B collections. The ideal candidate will have strong communication skills in both French and English and a proven ability to manage collections effectively in a fast-paced environment.

Key Responsibilities :

• Manage a portfolio of B2B client accounts, ensuring timely collection of outstanding balances
• Conduct collection calls and negotiate payment terms with clients
• Process and review customer credit applications with accuracy
• Maintain and update customer credit records in the system
• Respond promptly to customer inquiries related to credit and collections
• Monitor aging accounts and take appropriate follow-up action
• Record all communications and agreements in the system per company protocols
• Participate in training sessions related to the internal collections system (Score)
• Communicate professionally in both French and English (written and spoken)
• A minimum of 2 years experience in a collections role is required.
• Proficiency in B2B collections is essential.
• Strong knowledge and experience in managing Accounts Receivable (AR) is necessary.
• A proven track record in Credit - Collections is expected.
• Candidates must possess excellent skills in Collections.
• An ability to maintain professionalism and customer service orientation during collections is important.
• Experience in using collection tools and techniques is beneficial.
• Strong negotiation and conflict resolution skills are needed.
• Excellent communication and interpersonal skills are required.
• The ability to work independently and as part of a team is essential.
• Familiarity with related software tools and systems is desirable.

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