Dispatch manager • surrey bc
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more
Heures de travail: 40 hours per week.Secondary (high) school graduation certificate.Analyze budget to boost and maintain the restaurant's profits.Develop budget to determine cost of food, ingredien... Show more
About FirstService Residential:.FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities... Show more
Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.The Account Manager is respons... Show more
Bring your talents, friendly attitude, and expertise to our franchise of 90+ restaurants.You'll find opportunities, rewards and growth potential.Wendy's has a strong support system, which is critic... Show more
We’ve been alerted to fraudulent emails, phone calls and offer letters impersonating Fitness World and targeting job candidates.Fitness World does not offer remote roles — all recruitment is conduc... Show more
Panelmatic is looking for an Quality Manager to join RIC Power Corp, our sister company in Burnaby, BC, Canada.RIC Power Corporation is a leading custom manufacturer of medium voltage switchgear, p... Show more
ABOUT US: BEST - For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base.Our Purpose is to create a positive... Show more
At North American Pipe and Steel (Napsteel), we have never wavered from the original drive that started our business, and our owners remain fully invested in the success of our company.Our investme... Show more
This is an excellent opportunity for a CPA designated accounting professional who wants to step into a management-level role with a very well-established organization.Overseeing AP and AR invoicing... Show more
Are you ready to take full ownership of a high-impact operation and drive real results? This is your opportunity to lead a dynamic warehouse facility where strategy meets execution and where your l... Show more
Snipp Interactive is a global provider of promotions and loyalty technology, helping brands turn transactions into relationships.Our platform supports receipt-based promotions, consumer rebates, an... Show more
Are you ready to take full ownership of a high-impact operation and drive real results? This is your opportunity to lead a dynamic warehouse facility where strategy meets execution and where your l... Show more
Great companies need great leaders.Joining Senior Helpers of Surrey North will let you use your entrepreneurial spirit, and operations, business, and sales development experience to inspire your te... Show more
Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?.As one of world’s leading, and faste... Show more
At Terrafix®, we value the diversity of skills, knowledge, and perspectives our employees bring to our workplace.Their commitment and dedication have helped make us one of the largest and most... Show more
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more
Reporting to the Divisional Sales Manager, you will also prospect and onboard new accounts while managing relationships with key vendors.You will make a personal impact.You will earn the career you... Show more
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life.Through cutting-edg... Show more
What your day to day will look like:.Lead by example through a customer-driven attitude by providing exceptional service;.Ensure that each employee delivers an incredible experience for our custome... Show more
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Burnaby, British Columbia, CA
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: Canadian Citizens and PR Holders Preferred
The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.
Key Responsibilities:
● 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.
● Constantly monitor the individual queue to resolve routine and non-routine desktop issues and requests
● Escalate issues as appropriate and act as a technical escalation for the end user
● Maintain a high level of customer satisfaction
● Comply with the desktop group practices and procedures
● Update ServiceNow and other data repositories (e.g. knowledge base) as appropriate in a timely manner.
● Identify technical and process issues and recommend improvements
● Achieve target ticket volumes and ticket resolution levels
● Responsible for compliance with applicable corporate policies and procedures
● Maintains productive relationships with peers and management in IT and the clients whose issues are being worked on
● Follows the processes and practices established for the group
● Coordination and consulting with client areas to help analyze problems and needs and recommend technical solutions
● Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment-related activities on PCs, laptops, printers, and POS
devices, etc.
● Perform intermediate-to-advanced desk-side support services, installing and troubleshooting hardware, software, and network-related issues
● Handle software installation/support/upgrades
● Provide 1st/2nd level Help Desk support
● Perform basic LAN and internetworking-related activities
● Have strong internetworking and troubleshooting skills
● Have A+ certification & at least one certification from either Cisco or Microsoft
● May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
● Must be a self-starter and can manage multiple tasks
● Exceptional customer service skills
● Good communication skills
● Ability to work independently or as part of a team
● Ability to complete tasks effectively with minimal supervision
● Must be available to work flexible work schedules
● High-level skill set
● Outstanding people skills
● Self-starter, needs to be able to work on his/her own
● Proficient in Windows 10 & 11 and Office Suite/O365
How to Apply
Interested candidates are invited to send their resumes to: @
