Jobs in Vancouver, BC

We are looking for an Client Care Coordinator to join our clients team in Surrey, British Columbia, on a long-term contract basis. This position requires someone who is detail-oriented, organized, and capable of managing client interactions while providing exceptional administrative support. You will play a key role in maintaining smooth office operations and contributing to the success of two clinic locations. (Must be able to commute to both sites on a varying schedule)

Responsibilities :

• Handle incoming calls and greet clients in a detail-oriented and welcoming manner.
• Manage complex billing processes, including government regulations, funding claims, and medical insurance billing.
• Schedule and confirm client appointments, ensuring accuracy and timeliness.
• Build and maintain strong relationships with clients to support business growth.
• Assist walk-in clients and provide excellent customer service.
• Maintain and organize physical files and handle paper-based administrative tasks.
• Support marketing efforts by managing call lists and campaigns.
• Coordinate service appointments and testing sessions for clients.
• Learn and adapt to internal systems and processes to ensure efficiency.
• Minimum of 2 years of experience in administrative roles or working as an MOA.
• Strong customer service skills with the ability to build and maintain client relationships.
• Proficiency in Microsoft Office applications, including Word and Outlook.
• Experience in healthcare or medical billing is highly desirable.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple tasks effectively and meet deadlines.
• Familiarity with scheduling and appointment management.
• Strong communication skills, both written and verbal.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for Canadian job openings must be authorized to work in Canada.

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