Dispatch manager • vancouver bc
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more
Quandri is transforming the insurance experience for policyholders across North America by providing AI to the industry’s critical stakeholders - insurance agencies and brokerages.Insurance agents ... Show more
Bring your talents, friendly attitude, and expertise to our franchise of 90+ restaurants.You'll find opportunities, rewards and growth potential.Wendy's has a strong support system, which is critic... Show more
Panelmatic is looking for an Quality Manager to join RIC Power Corp, our sister company in Burnaby, BC, Canada.RIC Power Corporation is a leading custom manufacturer of medium voltage switchgear, p... Show more
Join Us to Grow, Connect, and Make an Impact.At BGO Properties, we’re dedicated to enhancing personal and professional growth, fostering meaningful connections, and giving back to the communities w... Show more
Tax Manager / Senior Tax Manager.Position Title: Tax Manager / Senior Tax Manager.Position Duration: Permanent, Full Time (37.Work Location: Homer Street, Vancouver, BC (Hybrid position).D&H Group ... Show more
Snipp Interactive is a global provider of promotions and loyalty technology, helping brands turn transactions into relationships.Our platform supports receipt-based promotions, consumer rebates, an... Show more
About FirstService Residential:.FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities... Show more
Fantastic opportunity for a skilled AP Manager that really enjoys developing others and building a high-performance team.This company is a top employer 5 years standing with a great culture.This co... Show more
Location: Coast Waypoint, Vancouver, BC.Schedule: Monday - Friday 8:30 am-4:30pm.This Supportive Recovery Transitional Housing Program will provide 27 units of temporary transitional housing for ad... Show more
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more
Project Manager with estimating experience.This is a senior, hands-on role for a true civil PM who can own both estimating and full-cycle project delivery on medium-scale civil projects across Grea... Show more
Architectural business is seeking a .Structural Engineering Manager.This position is based in our Burnaby, BC office on a hybrid work schedule.AECOM Buildings + Places Canada (B+P Canada) is a... Show more
As the Senior Manager / Manager, Accounting, you will lead the team to:.Govern the financial data that builds our financial reporting.Process financial transactions accurately and on time.Ensure co... Show more
With a strong self-perform model and a collaborative project delivery approach, the company is committed to safely delivering high-quality work and building long-term relationships with clients, co... Show more
UBC is committed to fostering equitable and inclusive learning and working environments in which human rights are respected, where all members of the UBC community are treated fairly and with digni... Show more
The Opportunity  As a Mobility Manager working in the Operational Support team at Pomerleau Construction, you will oversee the management of all activities on the construction site.Working on ... Show more
At Deloitte, our Purpose is to make an impact that matters.We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future.Our work underpin... Show more
At Dexterra, we create exceptional customer experiences that make our clients shine.Powered by passionate people, we bring the right teams with the right skills together to turn problems into solut... Show more
Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchis... Show more
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Burnaby, British Columbia, CA
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: Canadian Citizens and PR Holders Preferred
The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.
Key Responsibilities:
● 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.
● Constantly monitor the individual queue to resolve routine and non-routine desktop issues and requests
● Escalate issues as appropriate and act as a technical escalation for the end user
● Maintain a high level of customer satisfaction
● Comply with the desktop group practices and procedures
● Update ServiceNow and other data repositories (e.g. knowledge base) as appropriate in a timely manner.
● Identify technical and process issues and recommend improvements
● Achieve target ticket volumes and ticket resolution levels
● Responsible for compliance with applicable corporate policies and procedures
● Maintains productive relationships with peers and management in IT and the clients whose issues are being worked on
● Follows the processes and practices established for the group
● Coordination and consulting with client areas to help analyze problems and needs and recommend technical solutions
● Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment-related activities on PCs, laptops, printers, and POS
devices, etc.
● Perform intermediate-to-advanced desk-side support services, installing and troubleshooting hardware, software, and network-related issues
● Handle software installation/support/upgrades
● Provide 1st/2nd level Help Desk support
● Perform basic LAN and internetworking-related activities
● Have strong internetworking and troubleshooting skills
● Have A+ certification & at least one certification from either Cisco or Microsoft
● May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
● Must be a self-starter and can manage multiple tasks
● Exceptional customer service skills
● Good communication skills
● Ability to work independently or as part of a team
● Ability to complete tasks effectively with minimal supervision
● Must be available to work flexible work schedules
● High-level skill set
● Outstanding people skills
● Self-starter, needs to be able to work on his/her own
● Proficient in Windows 10 & 11 and Office Suite/O365
How to Apply
Interested candidates are invited to send their resumes to: @
