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Dispatch manager Jobs in Vancouver, BC

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Dispatch manager • vancouver bc

Last updated: 1 day ago
  • Promoted
Warranty Customer Service Representative

Warranty Customer Service Representative

True MechanicalBurnaby, BC, Canada
Full-time
We are seeking a motivated individual to join our team as aWarranty Customer Service Representative.This role requires strong customer service and organizational skills, making it ideal for a mid-l...Show moreLast updated: 30+ days ago
SOC Operator : Dispatch & Incident Response

SOC Operator : Dispatch & Incident Response

Securiguard Services Ltd.Burnaby, Metro Vancouver Regional District, CA
Full-time
A security services company in Burnaby is hiring a Security Operations Center Operator for a full-time role.Your responsibilities will include acting as the main contact for security personnel and ...Show moreLast updated: 6 days ago
Service Coordinator : Client-Focused Scheduling & Dispatch

Service Coordinator : Client-Focused Scheduling & Dispatch

Paladin TechnologiesVancouver, Metro Vancouver Regional District, CA
Full-time
A premier technology solutions provider in Metro Vancouver seeks a Service Coordinator.This customer-facing role requires excellent organizational skills, commitment to customer service, and the ab...Show moreLast updated: 6 days ago
  • Promoted
Service Dispatcher

Service Dispatcher

Broadway RefrigerationBurnaby, BC, Canada
Full-time
Dispatcher (Mechanical / HVAC Service).We are seeking a bubbly and upbeat Dispatch Operator with excellent communication skills to join our growing team!. Location : Burnaby, BC (4427 Dawson St) Type : ...Show moreLast updated: 30+ days ago
Overnight Security Command Centre Operator – Dispatch & CCTV

Overnight Security Command Centre Operator – Dispatch & CCTV

Paladin SecurityBurnaby, Metro Vancouver Regional District, CA
Full-time
A leading security firm in Burnaby is looking for dedicated Operators for their Security Command Centre.Candidates should have experience in the security industry, strong customer service skills, a...Show moreLast updated: 30+ days ago
Service Dispatcher

Service Dispatcher

Trotter & MortonBurnaby, Metro Vancouver Regional District, CA
Full-time
Part of the Trotter & Morton Group of Companies, Trotter & Morton Facility Services provides 24 / 7 preventive and predictive mechanical system maintenance and repair to condominiums, commercial, and...Show moreLast updated: 6 days ago
Logistics Coordinator

Logistics Coordinator

Crown PackagingRichmond, Metro Vancouver Regional District, CA
Full-time +1
Crown Packaging is an integrated manufacturer and marketer of corrugated cartons and sheets, printed paper wraps and wallboard tape. We have built a strong and loyal customer base by developing and ...Show moreLast updated: 30+ days ago
Operations Duty Manager (Vancouver)

Operations Duty Manager (Vancouver)

Pacific Coastal Airlines Ltd.Richmond, Metro Vancouver Regional District, CA
Full-time +1
YVR Airport South, 4440 Cowley Crescent, Richmond, British Columbia, Canada.Posted Monday, September 22, 2025 at 10 : 00 AM. Pacific Coastal Airlines has an exciting opportunity for a.Permanent Full T...Show moreLast updated: 30+ days ago
Field Fleet Supervisor – Landscaping & Dispatch

Field Fleet Supervisor – Landscaping & Dispatch

Para Space Landscaping Inc.Burnaby, Metro Vancouver Regional District, CA
Full-time
A landscaping service provider in Metro Vancouver is seeking a mid-level fleet supervisor to oversee operational activities. Responsibilities include supervising workers, resolving work issues, cond...Show moreLast updated: 1 day ago
Logistics Operations Supervisor — Lead Dispatch & Sortation

Logistics Operations Supervisor — Lead Dispatch & Sortation

Challenger Motor Freight IncVancouver, Metro Vancouver Regional District, CA
Full-time
A leading delivery solutions provider is seeking an Operations Supervisor responsible for overseeing daily operations, managing staff, and ensuring timely deliveries. The ideal candidate will posses...Show moreLast updated: 6 days ago
Service Dispatcher Burnaby, BC

Service Dispatcher Burnaby, BC

Medisca Pharmaceuticals Inc.Burnaby, Metro Vancouver Regional District, CA
Full-time
Part of the Trotter & Morton Group of Companies, Trotter & Morton Facility Services provides 24 / 7 preventive and predictive mechanical system maintenance and repair to condominiums, commercial, and...Show moreLast updated: 6 days ago
Forestry Technician (Fire Dispatch)

Forestry Technician (Fire Dispatch)

U.S. DEPARTMENT OF AGRICULTUREVancouver, Metro Vancouver Regional District, CA
Full-time
This position is located within a National Forest.The position is located on a fire crew as a crewmember within the fire management organization. The primary purpose of this position is to serve as ...Show moreLast updated: 3 days ago
Service Dispatcher

Service Dispatcher

Broadway Refrigeration & Air Conditioning Co. LtdBurnaby, Metro Vancouver Regional District, CA
Full-time
Dispatcher (Mechanical / HVAC Service).We are seeking a bubbly and upbeat Dispatch Operator with excellent communication skills to join our growing team!. Location : Burnaby, BC (4427 Dawson St) • Type...Show moreLast updated: 6 days ago
Systems, Screening and Dispatch Navigator - ROI

Systems, Screening and Dispatch Navigator - ROI

AIDS Vancouver IslandVancouver, Metro Vancouver Regional District, CA
Part-time
Systems, Screening and Dispatch Navigator - ROI.Systems, Screening and Dispatch Navigator - ROI.AVI Health & Community Services (AVI). HIV, hepatitis C and harm reduction services out of 5 locations...Show moreLast updated: 6 days ago
IT Desktop Support (Dispatch / On-need)

IT Desktop Support (Dispatch / On-need)

SkySysVancouver, BC
Full-time
On-Need basis / Dispatch Support (Will inform the engineer at least 24 hours prior when the support is required on-site). Support will be required within business hours.The Desktop Technician provid...Show moreLast updated: 30+ days ago
Dispatch Supervisor

Dispatch Supervisor

TST Solutions Inc.Burnaby, Metro Vancouver Regional District, CA
Full-time
TST-CF Express has been an industry leader for over 97 years, specializing in Less Than Truckload (LTL) Freight.TST-CF Express has locations across Canada and through its strategic partnership prov...Show moreLast updated: 30+ days ago
Warehouse Specialist : Pick / Pack, Inventory & Dispatch

Warehouse Specialist : Pick / Pack, Inventory & Dispatch

Avanti Software Inc.Burnaby, Metro Vancouver Regional District, CA
Full-time
A healthcare company in Burnaby is seeking a Warehouse Associate.The role involves picking, packing, and dispatching orders, ensuring compliance with health and safety standards, and maintaining an...Show moreLast updated: 6 days ago
Warehouse Inbound Lead

Warehouse Inbound Lead

Richmond Wholesale Meat Co.Richmond, Metro Vancouver Regional District, CA
Full-time
Richmond Wholesale Meats, a Pro Food Solutions company, is a trusted leader in protein distribution with over 60 years of experience serving foodservice operators, government agencies, and global p...Show moreLast updated: 22 days ago
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Warranty Customer Service Representative

Warranty Customer Service Representative

True MechanicalBurnaby, BC, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $60K

We are seeking a motivated individual to join our team as aWarranty Customer Service Representative. This role requires strong customer service and organizational skills, making it ideal for a mid-level candidate with a sharp mind and attention to detail.

The Warranty CSR role provides frontline coordination for warranty requests. They manage scheduling of warranty requests & active warranty site day-to-day communications, ensuring technicians are equipped with the right information and resources for success.

Company Description :

True Mechanical is one of BCs largest full-service, self-performing mechanical contractors. We specialize in designing and installing plumbing and HVAC mechanical systems of varying complexities for commercial, residential, institutional, industrial and retrofit projects.

We are people-centric and value-based, and we believe in creating a positive and supportive environment where diverse people can come together to thrive. At True Mechanical, we believe that transparency is key and that clear information is vital to building relationships as much as it is to the systems we install. We encourage our team members to provide their input on what can make us better so we can, in turn, help them be the best they can be in our trade.

Why Work for True Mechanical?

Compensation and Benefits :

  • We are proud to provide competitive and comprehensive compensation to our team.
  • 100% employer-paid extended health care, training allowances, employee perks & RRSP contributions.
  • We believe compensation should come in more forms than a pay-check : team-bonding events, company merch, employee appreciation lunches, bi-annual industry events, sports games, and leadership & development training.

Our top benefits include :

  • Dental 100% coverage on basic services
  • Prescription Drug coverage
  • Mental health supports, including Registered Clinical Counsellors, Psychologists, Clinical Counsellors, Psychoanalysts, Social Workers and Psychotherapist
  • Massage therapists
  • Speech therapists
  • Physiotherapists
  • Naturopaths
  • Acupuncturists
  • Chiropractors
  • Podiatrists or chiropodists
  • Emergency Travel Assistance
  • As a full-time employee, you participate in the following programs through a monthly payroll deduction. You are eligible for these benefits as long as you are employed with us.

  • Accidental Death & Dismemberment and Life insurance up to $350,000 up to age 65; then up to $175,000 up to age 70.
  • Life insurance for your spouse $10,000 and $5,000 for each child up to your 70th birthday.

  • Short-Term Disability up to $700 per week for a maximum of 26 weeks
  • Long-Term Disability up to $6,000 per month up to age 65.
  • ROLES & RESPONSIBILITIES

  • Warranty Service Request Dispatch
  • Receive and log all warranty requests received by e-mail or by phone including requests for Lower Mainland, Interior, and Kootenay divisions of TRUE Mechanical

  • Transfer non-warranty client phone requests to Service Coordination Team
  • Contact occupants of active warranty sites to confirm details and schedule appointments.
  • Contact TRUE subcontractors as per Construction Handover Sheets, for reported warranty requests completed by other trades under TRUE mechanical contracts, for active warranty site projects with support form Aftercare & Warranty Admin Manager.
  • Input and track all warranty jobs in BuildOps software, providing updates to requesting parties.
  • Technician Support & Coordination
  • Ensure technicians have complete site details, including access requirements and customer notes.

  • Coordinate with the Warranty Projects Manager on technical needs, manpower allocation, and required tools / materials.
  • Track technician schedules to minimize conflicts and ensure efficient routing.
  • Review Warranty job visit flags daily, clearing, or escalating to Warranty Projects Manager or Aftercare Admin Manager)
  • Administrative Support
  • Maintain current warranty service records in BuildOps.

  • Communicate with Projects Manager and Aftercare Admin Manager on job status and closures.
  • Support accurate documentation of materials used and minimize supplier returns.
  • Qualifications & Skills

  • 2 years + experience in customer service and / or dispatch roles
  • Strong problem-solving and critical-thinking abilities.
  • Proficiency in Microsoft Office Suite.
  • Excellent organizational and time management skills.
  • High attention to detail and accuracy.
  • Ability to manage multiple deadlines in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Willingness to learn and grow within the company.