Dispatch manager Jobs in Coquitlam, BC

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Project Manager is responsible for overseeing and supporting the planning, design and/or implementation of assigned mid-range facilities projects of moderate scope and complexity across Fraser Health (FH), including project planning, project management, communications, and contract management. Oversees assigned staff and provides leadership by directing work teams, contractors and consultants as needed on a project-by-project basis. Responsibilities Manages the planning and implementation of facilities projects of moderate scope and complexity through all stages of project (as appropriate or required) which include initial planning and /or design; all project stages leading to completion and implementation which may include operational/go live project status. Provides support by conveying policies and priorities, directing work and ensuring issues are resolved or escalated to appropriate level(s) to meet project deliverables and timelines. Functions as the single point of contact for assigned projects. Liaises with various internal and external stakeholders; conveys information and responds to queries, concerns, etc. with respect to project status, design and construction matters; provides frequent clear and concise reports to Facilities Management leadership and FH regarding ongoing issues, progress updates, challenges and opportunities. Carries out project plans according to established Facilities Management project methodologies and systems to ensure successful and coordinated completion of project components by facilitating consensus with stakeholders. Monitors project charter, plans, budget, scope, schedule, expenditures, client satisfaction and risks; reports on variances and impacts to deliverables, and makes recommendations to Facilities Management leadership to mitigate cost overruns, maintain adherence to allocated budgets and timelines, and ensure delivery of a successful project. Participates in and/or leads meetings throughout the project lifecycle; seeks input from stakeholders (physicians, staff, Infection Control, Housekeeping, external users, etc.) during all stages of the project. Attends and/or leads construction meetings to manage issues, problems, and schedules, and to direct activities as required; ensures FH interests are represented in resolution of problems; ensures meeting outcomes and decisions are accurately documented and follow-up actions are completed in a timely manner. Coordinates and develops project business plans for assigned projects through conducting feasibility studies, analysis and solution development, documentation of the project charter, identifying functional requirements, scope and design concepts, reviewing budgets and implementation schedules to ensure business plans are consistent with user needs and expectations. Supports site space planning committees; develops strategies to manage site or organization wide space pressures. Provides recommendations on options to improve the operation, efficiency and effectiveness of impacted business units. Manages planning, design and contract preparation by liaising with clinical planners, equipment planners, design consultants and various user groups for assigned projects; reviews schematic designs, design development documents, and working drawings and specs for functionality, attainment of program/facility needs, adherence to technical standards and specifications, efficiency and cost-effectiveness of the design solution, consistency with best practices, energy & environmental sustainability, and building code compliance. Signs off on drawings and changes as required and within authorized limits; maintains current copies of drawings, plans, manuals, proposals, etc. for assigned projects; files and/or archives completed project materials in accordance with Facilities Management protocols. Participates in and provides input on consultant selection and project tendering; administers contracts and oversees performance to ensure that consultants and contractors complete on obligations and deliverables, and that corresponding payments are processed. Arranges for procurement of furniture and minor equipment required to implement projects. Liaises with Planning and Engineering Departments of municipalities in geographic areas supported by FH to obtain building and other required permits for assigned projects. Coordinates and/or advises on potential impacts of work activities affecting site operations; arranges scheduled shutdown of systems, power interruptions, etc. based on operational requirements. Identifies, communicates, and works with appropriate stakeholders to mitigate potential risk management issues. Monitors adherence to established safety, infection control and risk mitigation protocols by contractors and FH staff during project implementation; reports exceptions to appropriate personnel; takes corrective action as required. Leads and/or facilitates operational commissioning and any project-related decanting or moves; supports FH leaders in the identification and implementation of operational changes required for successful project completion. Provides leadership to other Facilities Management staff, including coaching, mentoring and direct supervision on a project-by-project basis as assigned. Qualifications Bachelor's degree in Architecture, Interior Design, Engineering, or a related field together with five to seven years' recent related experience managing, leading and directing facilities projects in a complex institutional environment, or an equivalent combination of education, training and experience. COMPETENCIES: Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Knowledge of capital project planning and implementation processes including design, construction and procurement within current standards, codes, bylaws and regulations. Comprehensive knowledge of project management principles and methodologies. Ability to interpret construction drawings and construction specifications. Demonstrated ability to effectively manage planning, design and construction projects simultaneously. Ability to supervise and provide direction to team members. Demonstrated ability to identify, plan, organize, prioritize and implement projects in a timely manner. Demonstrated ability to work within a dynamic project environment with changing priorities. Demonstrated attention to detail. Ability to operate related equipment including related software applications. Physical ability to perform the duties of the position. About Fraser Health Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care. 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