Talent.com

Dispatch manager Jobs in Coquitlam, BC

Create a job alert for this search

Dispatch manager • coquitlam bc

Last updated: 1 day ago
  • Promoted
Warranty Customer Service Representative

Warranty Customer Service Representative

True MechanicalBurnaby, BC, Canada
Full-time
We are seeking a motivated individual to join our team as aWarranty Customer Service Representative.This role requires strong customer service and organizational skills, making it ideal for a mid-l...Show moreLast updated: 30+ days ago
Route Dispatch Specialist - Fast-Paced Logistics

Route Dispatch Specialist - Fast-Paced Logistics

Waste Connections of CanadaCoquitlam, Metro Vancouver Regional District, CA
Full-time
A waste management services provider is hiring a Dispatcher in Coquitlam, British Columbia.In this role, you will coordinate driver routes, communicate with drivers, and handle customer inquiries.C...Show moreLast updated: 20 days ago
Transit Dispatch & Booking Agent (Casual)

Transit Dispatch & Booking Agent (Casual)

Transdev CanadaSurrey, Metro Vancouver Regional District, CA
Full-time
A leading transportation company is seeking a Call Centre Casual Booking Agent for their Cloverdale location in the Metro Vancouver area. The role involves communication with drivers and passengers,...Show moreLast updated: 5 days ago
SOC Operator : Dispatch & Incident Response

SOC Operator : Dispatch & Incident Response

Securiguard Services Ltd.Burnaby, Metro Vancouver Regional District, CA
Full-time
A security services company in Burnaby is hiring a Security Operations Center Operator for a full-time role.Your responsibilities will include acting as the main contact for security personnel and ...Show moreLast updated: 20 days ago
  • Promoted
Service Dispatcher

Service Dispatcher

Broadway RefrigerationBurnaby, BC, Canada
Full-time
Dispatcher (Mechanical / HVAC Service).We are seeking a bubbly and upbeat Dispatch Operator with excellent communication skills to join our growing team!. Location : Burnaby, BC (4427 Dawson St) Type : ...Show moreLast updated: 30+ days ago
HVAC Operations Coordinator — Dispatch & Growth Path

HVAC Operations Coordinator — Dispatch & Growth Path

TalentSphere Staffing SolutionsBurnaby, Metro Vancouver Regional District, CA
Full-time
A growing HVAC company in Burnaby is seeking an Operations Coordinator to manage field operations and technician scheduling. This role involves preparing customer reports, dispatching technicians, a...Show moreLast updated: 9 days ago
Overnight Security Command Centre Operator – Dispatch & CCTV

Overnight Security Command Centre Operator – Dispatch & CCTV

Paladin SecurityBurnaby, Metro Vancouver Regional District, CA
Full-time
A leading security firm in Burnaby is looking for dedicated Operators for their Security Command Centre.Candidates should have experience in the security industry, strong customer service skills, a...Show moreLast updated: 30+ days ago
Service Dispatcher

Service Dispatcher

Trotter & MortonBurnaby, Metro Vancouver Regional District, CA
Full-time
Part of the Trotter & Morton Group of Companies, Trotter & Morton Facility Services provides 24 / 7 preventive and predictive mechanical system maintenance and repair to condominiums, commercial, and...Show moreLast updated: 20 days ago
Service Coordinator / Dispatcher

Service Coordinator / Dispatcher

Cold Pro Refrigeration & HVAC Inc.Maple Ridge, Metro Vancouver Regional District, CA
Full-time
Cold Pro is growing, and we’d love for you to grow with us!.We’re seeking a highly motivated.Service Coordinator / Dispatcher. At Cold Pro, we’re committed to reliable, high‑quality work, and we’re lo...Show moreLast updated: 9 days ago
Utility Dispatch & Field Operations Coordinator

Utility Dispatch & Field Operations Coordinator

KTI LimitedPitt Meadows, Metro Vancouver Regional District, CA
Full-time
A leading utility services provider in Pitt Meadows is seeking a Dispatcher to manage daily assignments of utility maintenance crews. This role requires exceptional verbal and written communication ...Show moreLast updated: 20 days ago
On-Site Logistics Lead : Dispatch & Operations

On-Site Logistics Lead : Dispatch & Operations

Government of Canada - WesternSurrey, Metro Vancouver Regional District, CA
Full-time
A government agency is looking for a skilled individual to manage operational logistics in Metro Vancouver.Duties include compiling orders, providing customer service, and coordinating tasks.Educat...Show moreLast updated: 30+ days ago
Night-Shift Linehaul Dispatch Admin

Night-Shift Linehaul Dispatch Admin

OverlandwestSurrey, Metro Vancouver Regional District, CA
Full-time
A leading transportation company in Surrey, BC, is seeking an Administrative Support professional to coordinate linehaul traffic and manage dispatch operations. The successful candidate will have at...Show moreLast updated: 1 day ago
Delivery Driver (Courier)

Delivery Driver (Courier)

Manpower CanadaBurnaby, Metro Vancouver Regional District, CA
Permanent
Our client, a reputable logistics and delivery company, is seeking a.Shift : 40 hours / week – Flexibility required.Pick up and deliver customer packages to meet daily pick-up and delivery schedules.S...Show moreLast updated: 20 days ago
Afternoons Operations Supervisor - Logistics & Dispatch

Afternoons Operations Supervisor - Logistics & Dispatch

Challenger Motor Freight IncPort Coquitlam, Metro Vancouver Regional District, CA
Full-time
A national logistics company in Port Coquitlam is seeking an Operations Supervisor to manage daily sortation and dispatch operations. This full-time role involves leading a team to ensure timely and...Show moreLast updated: 20 days ago
Service Dispatcher

Service Dispatcher

Broadway Refrigeration & Air Conditioning Co. LtdBurnaby, Metro Vancouver Regional District, CA
Full-time
Dispatcher (Mechanical / HVAC Service).We are seeking a bubbly and upbeat Dispatch Operator with excellent communication skills to join our growing team!. Location : Burnaby, BC (4427 Dawson St) • Type...Show moreLast updated: 20 days ago
Dispatcher

Dispatcher

GFL Environmental Inc.Coquitlam, Metro Vancouver Regional District, CA
Full-time
Dispatcher page is loaded## Dispatcherlocations : Coquitlam, British Columbiatime type : Full timeposted on : Posted Todayjob requisition id : R31300GFL Environmental is looking for a • •Dispatc...Show moreLast updated: 20 days ago
Dispatch Supervisor

Dispatch Supervisor

TST Solutions Inc.Burnaby, Metro Vancouver Regional District, CA
Full-time
TST-CF Express has been an industry leader for over 97 years, specializing in Less Than Truckload (LTL) Freight.TST-CF Express has locations across Canada and through its strategic partnership prov...Show moreLast updated: 30+ days ago
Warehouse Specialist : Pick / Pack, Inventory & Dispatch

Warehouse Specialist : Pick / Pack, Inventory & Dispatch

Avanti Software Inc.Burnaby, Metro Vancouver Regional District, CA
Full-time
A healthcare company in Burnaby is seeking a Warehouse Associate.The role involves picking, packing, and dispatching orders, ensuring compliance with health and safety standards, and maintaining an...Show moreLast updated: 20 days ago
Service Dispatcher

Service Dispatcher

Trotter & Morton Group of CompaniesBurnaby, CA
Full-time
Part of the Trotter & Morton Group of Companies, Trotter & Morton Facility Services provides 24 / 7 preventive and predictive mechanical system maintenance and repair to condominiums, commerc...Show moreLast updated: 30+ days ago
People also ask
Warranty Customer Service Representative

Warranty Customer Service Representative

True MechanicalBurnaby, BC, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $60K

We are seeking a motivated individual to join our team as aWarranty Customer Service Representative. This role requires strong customer service and organizational skills, making it ideal for a mid-level candidate with a sharp mind and attention to detail.

The Warranty CSR role provides frontline coordination for warranty requests. They manage scheduling of warranty requests & active warranty site day-to-day communications, ensuring technicians are equipped with the right information and resources for success.

Company Description :

True Mechanical is one of BCs largest full-service, self-performing mechanical contractors. We specialize in designing and installing plumbing and HVAC mechanical systems of varying complexities for commercial, residential, institutional, industrial and retrofit projects.

We are people-centric and value-based, and we believe in creating a positive and supportive environment where diverse people can come together to thrive. At True Mechanical, we believe that transparency is key and that clear information is vital to building relationships as much as it is to the systems we install. We encourage our team members to provide their input on what can make us better so we can, in turn, help them be the best they can be in our trade.

Why Work for True Mechanical?

Compensation and Benefits :

  • We are proud to provide competitive and comprehensive compensation to our team.
  • 100% employer-paid extended health care, training allowances, employee perks & RRSP contributions.
  • We believe compensation should come in more forms than a pay-check : team-bonding events, company merch, employee appreciation lunches, bi-annual industry events, sports games, and leadership & development training.

Our top benefits include :

  • Dental 100% coverage on basic services
  • Prescription Drug coverage
  • Mental health supports, including Registered Clinical Counsellors, Psychologists, Clinical Counsellors, Psychoanalysts, Social Workers and Psychotherapist
  • Massage therapists
  • Speech therapists
  • Physiotherapists
  • Naturopaths
  • Acupuncturists
  • Chiropractors
  • Podiatrists or chiropodists
  • Emergency Travel Assistance
  • As a full-time employee, you participate in the following programs through a monthly payroll deduction. You are eligible for these benefits as long as you are employed with us.

  • Accidental Death & Dismemberment and Life insurance up to $350,000 up to age 65; then up to $175,000 up to age 70.
  • Life insurance for your spouse $10,000 and $5,000 for each child up to your 70th birthday.

  • Short-Term Disability up to $700 per week for a maximum of 26 weeks
  • Long-Term Disability up to $6,000 per month up to age 65.
  • ROLES & RESPONSIBILITIES

  • Warranty Service Request Dispatch
  • Receive and log all warranty requests received by e-mail or by phone including requests for Lower Mainland, Interior, and Kootenay divisions of TRUE Mechanical

  • Transfer non-warranty client phone requests to Service Coordination Team
  • Contact occupants of active warranty sites to confirm details and schedule appointments.
  • Contact TRUE subcontractors as per Construction Handover Sheets, for reported warranty requests completed by other trades under TRUE mechanical contracts, for active warranty site projects with support form Aftercare & Warranty Admin Manager.
  • Input and track all warranty jobs in BuildOps software, providing updates to requesting parties.
  • Technician Support & Coordination
  • Ensure technicians have complete site details, including access requirements and customer notes.

  • Coordinate with the Warranty Projects Manager on technical needs, manpower allocation, and required tools / materials.
  • Track technician schedules to minimize conflicts and ensure efficient routing.
  • Review Warranty job visit flags daily, clearing, or escalating to Warranty Projects Manager or Aftercare Admin Manager)
  • Administrative Support
  • Maintain current warranty service records in BuildOps.

  • Communicate with Projects Manager and Aftercare Admin Manager on job status and closures.
  • Support accurate documentation of materials used and minimize supplier returns.
  • Qualifications & Skills

  • 2 years + experience in customer service and / or dispatch roles
  • Strong problem-solving and critical-thinking abilities.
  • Proficiency in Microsoft Office Suite.
  • Excellent organizational and time management skills.
  • High attention to detail and accuracy.
  • Ability to manage multiple deadlines in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Willingness to learn and grow within the company.