Facility Manager

FACILITY MANAGER
Gold’s Gym Port Coquitlam is hiring full time Facility Manager / Manager- In Training, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you!


About Gold’s Gym BC
Big Brand Name - Canadian Owned and Operated.

Compensation
$3750-$4250 monthly + uncapped commissions

Shifts Required
Full-Time
5 Days a week, 1 weekend day required
Evening shifts required, must be available until 9pm+


GENERAL Responsibilities

• Complete all new hire on boarding training to master base tasks and advanced leadership tasks and habits - including facility management basics
• Ensures ongoing upkeep and over all facility maintenance and operations
• Works with sales/leaders to ensure all member feed back and requests are being addressed and handled in a timely manner
  • Educate and empower team members on necessary items and requests
  • Resolve escalate customer complaints in a professional, respectful manner
• Able to self organize with a strong attention to detail / demonstrates proactive critical thinking skills

SALES SUPPORT

• Meet and exceed personal sales quota by monitoring sales KPIs, forecasting, fine-tuning sales processes, and ensuring company habits and non-negotiables are being followed
• Participate in events to generate new sales, such as trade shows, open houses, member appreciation nights, etc.)
• Deliver financial results by creating a positive and supportive environment, setting standards in customer service and staff training and development
• Generate sales through providing guests with tours of the facility, business to business outreach, referrals from members, and promoting the facility by distributing guest passes to prospective members
• Monitors and adjusts schedules to maximize employee productivity, obtain payroll goals and cover key business hours/peak days - Assist with shift coverage as needed

Qualifications

• Strong leadership skills, with ability to motivate and influence people
• Detailed understanding of sales processes and a proven track record of achieving sustainable, profitable business result
• College or University degree preferred* or relevant experience
• Experience in store or facility management as asset*
• Competent in performance metrics including revenue, budgeting, inventory, payroll, cost controls and facility maintenance
• Ability to multi-task and perform calmly in a fast paced environment
• Strong administrative skills including payroll, scheduling, ordering inventory, and report generating

What We Offer

• Positive, rewarding, and collaborative team environment
• Competitive compensation
• Complimentary club membership
• Discount on Gold’s Gym products and services
• *Health Benefits

Gold’s Gym British Columbia is an equal opportunity employer. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.