Dispatch manager Jobs in St. Catharines, ON

The Estimating Manager leads the Customer Solutions function, focusing on precise estimating, commercially sound proposals, and practical solutions that meet client requirements while hitting margin targets. This role acts as a bridge connecting Sales with Operations by ensuring every opportunity features a clearly defined scope, reliable costing, valid assumptions, and an executable plan. In this position, you will oversee estimating, solution development, and proposal preparation—including quantity take-offs, material and labor costing, vendor pricing, scope validation, risk allowances, and pricing reviews. You will be directly accountable for quote accuracy, gross margin protection, timely proposal submission, and seamless project handoffs to Operations.

In this position, you will oversee estimating, solution development, and proposal preparation—including quantity take-offs, material and labor costing, vendor pricing, scope validation, risk allowances, and pricing reviews. You will be directly accountable for quote accuracy, gross margin protection, timely proposal submission, and seamless project handoffs to Operations.

Advantages
• Leadership Impact: Direct and mentor a dedicated team of Estimating Specialists while building a high-performing, analytical culture.
• Strategic Influence: Drive key process improvements, digital transformation initiatives, and business system integrations (ERP/CRM) to optimize pricing tools and workflows.
• Cross-Functional Collaboration: Partner closely with Sales, Engineering, Procurement, Manufacturing, and Project Management on high-value, complex opportunities.
• Comprehensive Oversight: Ownership over the end-to-end commercial lifecycle—from initial scope review and risk evaluation through project handoff.

Responsibilities
• Solution Development & Estimating: Partner with Sales to define customer scope, establish estimating strategies, and review/approve detailed cost build-ups covering materials, labor, engineering, freight, subcontractors, and contingencies.
• Commercial Excellence: Protect gross margins by reviewing pricing assumptions, exclusions, qualifications, and estimate risks on complex or non-standard proposals prior to customer submission.
•Team Leadership: Lead, coach, and establish accountability for the estimating team regarding accuracy, turnaround times, and handoff quality.
• Process & Systems Improvement: Develop and maintain estimating standards, templates, cost codes, and databases while collaborating on digital transformation and software improvements.
• Operational Handoffs: Conduct project handoffs with Operations, clearly documenting quantities, scope boundaries, budget allowances, and potential risks to prevent downstream margin erosion.
• Sales Support & Client Engagement: Assist Sales with technical scope clarifications, value engineering, customer meetings, and resolving quote discrepancies or commercial term questions.

Qualifications
• Demonstrated experience leading estimating, technical sales, solution development, or project management teams within a project-based, construction, or manufacturing environment.
• Strong commercial and financial acumen with a proven track record of assessing project risk and protecting profit margins.
• Proficiency in preparing detailed estimates, quantity take-offs, cost build-ups, and proposals.
• Practical knowledge of structural/civil engineering principles, building codes, construction methods, and project documentation.
• Ability to interpret complex drawings, technical specifications, and vendor quotations into defensible estimates. Experience working with ERP, CRM, estimating software, cost databases, and advanced spreadsheets.
• Strong numerical, analytical, negotiation, and cross-functional leadership skills.

Summary
The Customer Solutions Manager ensures that every business opportunity is translated into a practical, well-defined solution backed by accurate costs, clear scope assumptions, appropriate risk mitigation, and required profitability. By continuously elevating team capabilities, data accuracy, and workflow systems, this role plays a pivotal part in driving efficient project execution and scalable commercial success. .If you feel you are a fit for this role, please apply or email your resume to parveen.sandhu@randstad.ca directly with the job title in the subject line.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.