Admin assistant Jobs in Kitchener, ON
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Admin assistant • kitchener on
Last updated: 3 days ago
D2L Brightspace Learning Management System (LMS) and associated tools.This role combines hands-on technical expertise with leadership coaching and operational oversight to ensure timely and effecti...Show moreLast updated: 30+ days ago
Our client is a Canadian based company, headquartered in Waterloo, Ontario.They design and deliver large-scale projects across North America.
The culture is professional, collaborative, and fast-pac...Show moreLast updated: 14 days ago
The AdminAdvantage Administration team within the Manulife Group Benefits organization links people, technology and expert services to simplify benefits administration and provide consistent, power...Show moreLast updated: 3 days ago
A leading nuclear technology firm in Cambridge, Canada is seeking an Administrative & Facilities Support Coordinator to provide essential operational support across multiple locations.The ideal can...Show moreLast updated: 9 days ago
Come join a team where People make the difference!As a part of Marmon Holdings, Inc.Opportunity : REMOTE CANADA OR USA.Microsoft's suite of security tools,.
Additionally, the role involves.Microsoft ...Show moreLast updated: 30+ days ago
A leading automotive manufacturer in Cambridge is seeking an Administrator – Production Control to provide essential administrative support to the Production Control team.In this role, you will man...Show moreLast updated: 27 days ago
A guest Assistant / Receptionist is required at a 5-star property in the USA.Greet guests on arrival, assign rooms, issue keys, and collect payment information.
Coordinate housekeeping, porters, trans...Show moreLast updated: 30+ days ago
Assistant Controller – Ontario Office (Replacement).Location : Ontario (in-office).Job type : Full-time, permanent (Replacement).
Vacancy status : This posting is for an existing vacanc...Show moreLast updated: 4 days ago
A financial services company located in Kitchener seeks a part-time administrative professional for a one-year contract.The role involves indexing incoming Disability documents, setting up claims, ...Show moreLast updated: 5 days ago
A leading insurance and financial services firm in Kitchener, Ontario, seeks a Receptionist / Administrative Assistant.The successful candidate will greet visitors, assist with calls and emails, and ...Show moreLast updated: 11 days ago
A global leader in tools is seeking a Supply Chain Operations Administrator for a 12-month contract in Kitchener, Ontario.
Responsibilities include supporting front office administration, managing d...Show moreLast updated: 28 days ago
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.
No Administrative Assistant admin experience needed.Adminis...Show moreLast updated: 30+ days ago
Does the thought of solving multi-layered problems excite you? Robert Half is looking for a Database Administrator who loves complex challenges.
This position would be a great fit for an efficient p...Show moreLast updated: 30+ days ago
A recycling firm in Cambridge, Canada is seeking an Industrial Scale House Administrator to oversee the scale operation.Responsibilities include processing material weights, preparing documentation...Show moreLast updated: 9 days ago
A healthcare services organization in Kitchener is seeking an Intake and Administrative Coordinator to manage patient admissions and discharges.
This role involves coordinating with clinical teams t...Show moreLast updated: 17 days ago
We are currently seeking an experienced Executive Assistant to join one of our top insurance clients in Cambridge to support their senior management team.
We are seeking a highly organized, detail-o...Show moreLast updated: 30+ days ago
A leading nuclear technology company is seeking an Administrative & Facilities Support Coordinator to provide operational support across multiple locations.
The role includes managing supplies, vend...Show moreLast updated: 5 days ago
Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good.Now, we’re proud...Show moreLast updated: 28 days ago
Team Lead, Admin Support
D2LKitchener, Ontario, CanadaFull-time
Executive Assistant
Robert HalfCambridge, ONPermanent
Quick Apply
Admin Advantage Update Benefit Administrator
ManulifeKitchener, Region of Waterloo, CAFull-time
Facilities & Admin Coordinator — Hybrid + Benefits
BWX Technologies, Inc.Cambridge, Region of Waterloo, CAFull-time
IT Security Admin / Core Technology
Procor LimitedRemote, OntarioRemote
Full-time
Production Control Admin : Fast-Paced Operations Support
Toyota Motor Manufacturing CanadaCambridge, Region of Waterloo, CAFull-time
Assistant
Caesars Jobs HiringCambridge, Region of Waterloo, CAFull-time
Assistant Controller
EcruitCambridge, Ontario, CanadaFull-time +1
Quick Apply
Disability Support Admin Specialist | Hybrid Part-Time
Sun LifeKitchener, Region of Waterloo, CAPart-time
Customer-Driven Receptionist & Admin (Hybrid, Bonus)
NFP CorpKitchener, Region of Waterloo, CAFull-time
Logistics & Operations Admin (12-Month Contract) – Kitchener
Stanley Black & DeckerKitchener, Region of Waterloo, CATemporary
Part-Time Focus Group Participant
ApexFocusGroupWaterloo, ON, CAFull-time +1
Linux Admin
CB CanadaWaterloo, Ontario, CanadaPermanent +1
Scale House Admin & Customer Service Lead
CombinedmetalCambridge, Region of Waterloo, CAFull-time
Patient Intake & Admin Coordinator — Flexible Shifts
CarekwKitchener, Region of Waterloo, CAFull-time
Executive Assistant
Randstad CanadaCambridge, Ontario, CAPermanent +1
Quick Apply
Hybrid Admin & Facilities Coordinator - Procurement
BWXTCambridge, Region of Waterloo, CAFull-time
Executive Assistant
Gore Mutual InsuranceCambridge, Region of Waterloo, CAFull-time
- Haliburton, ON (from $ 48,750 to $ 175,500 year)
- Armstrong, BC (from $ 46,763 to $ 111,328 year)
- Gananoque, ON (from $ 34,931 to $ 92,250 year)
- Bracebridge, ON (from $ 33,607 to $ 90,187 year)
- Ingersoll, ON (from $ 47,800 to $ 86,652 year)
- Levis, QC (from $ 39,000 to $ 85,927 year)
- Quesnel, BC (from $ 39,000 to $ 85,321 year)
- Les Coteaux, QC (from $ 37,265 to $ 85,245 year)
- Lasalle, ON (from $ 35,588 to $ 85,129 year)
- Westmount, QC (from $ 44,000 to $ 85,064 year)
Team Lead, Admin Support
D2LKitchener, Ontario, Canada30+ days ago
Job type
- Full-time
Job descriptionOversee day-to-day operations of the Admin Support team ensuring timely resolution of client cases. Monitor and analyze case metrics and service trends to identify gaps and opportunities for improvement. Develop refine and implement support workflows processes and best practices. Participate in leader on-call rotations and manage escalations as needed. Serve as an escalation point for complex technical LMS or platform configuration issues. Troubleshoot issues related to system configuration integrations content management user access and supported browsers. Perform case management activities to maintain a healthy backlog and ensure service-level adherence. Ensure all incidents solutions and troubleshooting steps are accurately documented. Contribute to root-cause analysis and collaborate with internal teams to resolve systemic issues. Maintain strong customer satisfaction (CSAT) scores through effective communication and issue management. Communicate technical information clearly to both technical and non-technical users. Develop and maintain knowledge base articles (KBA) documentation and support master pages. Host client-facing meetings including support reviews training sessions or post-escalation discussions. Lead or participate in internal and client-facing projects relating to LMS administration support operations or technology improvements. Collaborate with cross-functional teams (Product Engineering Professional Services Customer Success) to ensure project milestones are achieved. Track project deliverables communicate progress and ensure timely completion of initiatives. Strong technical troubleshooting and analytical skills across web-based applications and LMS platforms. Effective leadership abilities including coaching mentoring and performance management. Strong written and verbal communication skills with an ability to simplify complex technical concepts. Sound decision-making and problem-solving skills with ability to prioritize in fast-paced environments. Ability to identify root causes and implement sustainable solutions. Strong organizational and time-management skills. Ability to collaborate across teams and influence without authority. Proficient in Office 365. Strong understanding of supported browsers (Chrome Firefox Safari Edge) and their interactions with SaaS platforms. Familiarity with Learning Management Systemsexperience with Brightspace is a significant asset. Experience with Salesforce or similar case management tools. Ability to interpret support metrics and perform trend analysis. Competence in conducting performance reviews and goal setting. Experience developing or improving operational processes. Strong interpersonal skills to build effective relationships with team members and clients. 3 years of experience supporting an LMS or web-based SaaS application in a customer support or help desk environment. Experience leading supervising or mentoring team members. Practical project management experience from initiation through completion. Strong knowledge of web-based technologies infrastructure and browser behavior. Excellent customer service communication collaboration and analytical skills. Strong attention to detail and the ability to manage competing priorities in a fast-paced environment.
ABOUT THIS ROLE :
The Team Lead Admin Support is responsible for overseeing a team of specialists who provide technical and administrative support to clients using the D2L Brightspace Learning Management System (LMS) and associated tools. This role combines hands-on technical expertise with leadership coaching and operational oversight to ensure timely and effective resolution of user issues. The Team Lead acts as an escalation point for complex LMS or system-related problems ensures documentation and processes are maintained supports project initiatives and drives continuous improvement in service delivery.
The ideal candidate has experience supporting an LMS or similar SaaS platform strong troubleshooting skills and the ability to guide a team in delivering an exceptional administrator and end-user support experience.
HOW YOULL MAKE AN IMPACT :
Leadership & Team Management
- Coach and mentor a team of Product and Technical Support Specialists.
- Conduct regular performance reviews and provide constructive developmental feedback.
- Foster a collaborative inclusive and high-performance team culture.
- Support team scheduling workload management and skills development.
Operational Management
Technical Support
Customer Service
Project Management
WHAT YOULL BRING TO THE ROLE :
Desired Competencies :
Desired Skills :
Desired Experience :
This posting is not for a current vacancy; it is for future candidate consideration.
Key Skills
Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV
Employment Type : Full Time
Experience : years
Vacancy : 1