Admin assistant Jobs in Waterloo, ON
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Admin assistant • waterloo on
Last updated: 6 days ago
D2L Brightspace Learning Management System (LMS) and associated tools.This role combines hands-on technical expertise with leadership coaching and operational oversight to ensure timely and effecti...Show moreLast updated: 17 days ago
A highly organized, proactive, and people-focused.This role sits at the center of the business.The assistant helps ensure a seamless client experience, excellent transaction handling, and consisten...Show moreLast updated: 6 days ago
Come join a team where People make the difference!As a part of Marmon Holdings, Inc.Opportunity : REMOTE CANADA OR USA.Microsoft's suite of security tools,.
Additionally, the role involves.Microsoft ...Show moreLast updated: 30+ days ago
As a leading Canadian wealth management organization, Richardson Wealth offers the personal touch of a boutique firm while delivering big results.
With offices across the country, we are home to som...Show moreLast updated: 6 days ago
A leading material handling equipment provider in Kitchener seeks a Service Coordinator for a maternity leave contract.Responsibilities include answering calls, handling service inquiries, and prep...Show moreLast updated: 6 days ago
Our client is a high growth organization in the renewable energy sector, headquartered in Waterloo, Ontario.They design and deliver large scale clean energy projects across North America.The enviro...Show moreLast updated: 9 days ago
As an Accounting Assistant, you’re the glue that holds our team together.It’s your job to make sure things are running seamlessly, so that your team can achieve success.That’s why...Show moreLast updated: 30+ days ago
Robert Half has partnered with a well-established wealth management company in Kitchener that is looking for an.This is a great opportunity for someone who enjoys organization, client service, and ...Show moreLast updated: 14 days ago
Mary’s Health Number of Openings : 1 Division : St.Mary’s Health @Home Full / Part Time / Casual : Part-Time Program : St.
Mary’s Health Regular / Temporary : Regular Location : St.Mary’...Show moreLast updated: 30+ days ago
A leading energy solutions provider located in Kitchener is seeking a Project Coordinator to oversee various projects.This role involves maintaining customer orders, coordinating with vendors, and ...Show moreLast updated: 22 days ago
A global leader in tools is seeking a Supply Chain Operations Administrator for a 12-month contract in Kitchener, Ontario.
Responsibilities include supporting front office administration, managing d...Show moreLast updated: 6 days ago
Does the thought of solving multi-layered problems excite you? Robert Half is looking for a Database Administrator who loves complex challenges.
This position would be a great fit for an efficient p...Show moreLast updated: 30+ days ago
Bookkeeper / Office Admin - part-time, 1 year contract.Grand River Personnel Limited is seeking a Bookkeeper / Office Manager to join their team in Kitchener.
This 20‑hour per week position supports da...Show moreLast updated: 6 days ago
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.
No Administrative Assistant admin experience needed.Adminis...Show moreLast updated: 30+ days ago
Location : Conestoga College – Various Campuses.Time Requirement : Up to 20 hours per week (some evenings and weekends may be required).
Reporting to : Communications & Content Coordinator or Digital C...Show moreLast updated: 30+ days ago
You will be able to pause & shift tasks to assist other departments with priority requests.You are mindful of your surroundings, working safely and carefully.
You are reliable and can be counted on ...Show moreLast updated: 6 days ago
A healthcare organization is seeking a proactive Team Assistant to provide essential administrative support to Care Coordinators.
The role involves processing referrals, managing patient records, an...Show moreLast updated: 30+ days ago
Provides administrative and operational support to the delivery of financial and investment planning and advice to deliver an exceptional customer experience.
Works collaboratively within the assign...Show moreLast updated: 30+ days ago
Team Lead, Admin Support
D2LKitchener, Ontario, CanadaFull-time
Real Estate Administrative Assistant
Compass Real Estate AdvisorsKitchener, Region of Waterloo, CAFull-time
IT Security Admin / Core Technology
Procor LimitedRemote, OntarioRemote
Full-time
Assistant
Richardson WealthKitchener, Region of Waterloo, CAFull-time
Service Coordinator - Dispatch & Admin (12-18 Mo Contract)
Liftow Limited.Kitchener, Region of Waterloo, CAFull-time
Executive Assistant
Bond GlobalWaterloo, ON, CanadaFull-time
- Promoted
Accounting Assistant
Teletek Structures Inc.Saint Jacobs, ON, CanadaFull-time +1
Administrative Assistant
Robert HalfKitchener, ON, CAPermanent
Quick Apply
Program Assistant
St. Joseph Home CareKitchener, ON, CAFull-time
Quick Apply
Project Coordinator : PM Admin & Vendor Liaison
FitziiKitchener, Region of Waterloo, CAFull-time
Logistics & Operations Admin (12-Month Contract) – Kitchener
Stanley Black & DeckerKitchener, Region of Waterloo, CATemporary
Linux Admin
CB CanadaWaterloo, Ontario, CanadaPermanent +1
Bookkeeper / Office Admin - part-time, 1 year contract
Grand River Personnel LimitedKitchener, Region of Waterloo, CAPart-time
Part-Time Focus Group Participant - Remote
ApexFocusGroupWaterloo, ON, CARemote
Full-time +1
Communications Assistant
Conestoga Students Inc.Kitchener, Region of Waterloo, CAFull-time +1
Lot Assistant
Kar Auction Services Inc.Kitchener, Region of Waterloo, CAFull-time
Healthcare Team Assistant — Patient Care Admin & Data Entry
UNAVAILABLEWaterloo, Region of Waterloo, CAFull-time
Portfolio Assistant
BMOWaterloo, Ontario, CanadaPart-time
- Haliburton, ON (from $ 48,750 to $ 175,500 year)
- Armstrong, BC (from $ 46,763 to $ 111,328 year)
- Gananoque, ON (from $ 34,931 to $ 92,250 year)
- Bracebridge, ON (from $ 33,607 to $ 90,187 year)
- Ingersoll, ON (from $ 47,800 to $ 86,652 year)
- Levis, QC (from $ 39,000 to $ 85,927 year)
- Quesnel, BC (from $ 39,000 to $ 85,321 year)
- Les Coteaux, QC (from $ 37,265 to $ 85,245 year)
- Lasalle, ON (from $ 35,588 to $ 85,129 year)
- Westmount, QC (from $ 44,000 to $ 85,064 year)
Team Lead, Admin Support
D2LKitchener, Ontario, Canada17 days ago
Job type
- Full-time
Job descriptionOversee day-to-day operations of the Admin Support team ensuring timely resolution of client cases. Monitor and analyze case metrics and service trends to identify gaps and opportunities for improvement. Develop refine and implement support workflows processes and best practices. Participate in leader on-call rotations and manage escalations as needed. Serve as an escalation point for complex technical LMS or platform configuration issues. Troubleshoot issues related to system configuration integrations content management user access and supported browsers. Perform case management activities to maintain a healthy backlog and ensure service-level adherence. Ensure all incidents solutions and troubleshooting steps are accurately documented. Contribute to root-cause analysis and collaborate with internal teams to resolve systemic issues. Maintain strong customer satisfaction (CSAT) scores through effective communication and issue management. Communicate technical information clearly to both technical and non-technical users. Develop and maintain knowledge base articles (KBA) documentation and support master pages. Host client-facing meetings including support reviews training sessions or post-escalation discussions. Lead or participate in internal and client-facing projects relating to LMS administration support operations or technology improvements. Collaborate with cross-functional teams (Product Engineering Professional Services Customer Success) to ensure project milestones are achieved. Track project deliverables communicate progress and ensure timely completion of initiatives. Strong technical troubleshooting and analytical skills across web-based applications and LMS platforms. Effective leadership abilities including coaching mentoring and performance management. Strong written and verbal communication skills with an ability to simplify complex technical concepts. Sound decision-making and problem-solving skills with ability to prioritize in fast-paced environments. Ability to identify root causes and implement sustainable solutions. Strong organizational and time-management skills. Ability to collaborate across teams and influence without authority. Proficient in Office 365. Strong understanding of supported browsers (Chrome Firefox Safari Edge) and their interactions with SaaS platforms. Familiarity with Learning Management Systemsexperience with Brightspace is a significant asset. Experience with Salesforce or similar case management tools. Ability to interpret support metrics and perform trend analysis. Competence in conducting performance reviews and goal setting. Experience developing or improving operational processes. Strong interpersonal skills to build effective relationships with team members and clients. 3 years of experience supporting an LMS or web-based SaaS application in a customer support or help desk environment. Experience leading supervising or mentoring team members. Practical project management experience from initiation through completion. Strong knowledge of web-based technologies infrastructure and browser behavior. Excellent customer service communication collaboration and analytical skills. Strong attention to detail and the ability to manage competing priorities in a fast-paced environment.
ABOUT THIS ROLE :
The Team Lead Admin Support is responsible for overseeing a team of specialists who provide technical and administrative support to clients using the D2L Brightspace Learning Management System (LMS) and associated tools. This role combines hands-on technical expertise with leadership coaching and operational oversight to ensure timely and effective resolution of user issues. The Team Lead acts as an escalation point for complex LMS or system-related problems ensures documentation and processes are maintained supports project initiatives and drives continuous improvement in service delivery.
The ideal candidate has experience supporting an LMS or similar SaaS platform strong troubleshooting skills and the ability to guide a team in delivering an exceptional administrator and end-user support experience.
HOW YOULL MAKE AN IMPACT :
Leadership & Team Management
- Coach and mentor a team of Product and Technical Support Specialists.
- Conduct regular performance reviews and provide constructive developmental feedback.
- Foster a collaborative inclusive and high-performance team culture.
- Support team scheduling workload management and skills development.
Operational Management
Technical Support
Customer Service
Project Management
WHAT YOULL BRING TO THE ROLE :
Desired Competencies :
Desired Skills :
Desired Experience :
This posting is not for a current vacancy; it is for future candidate consideration.
Key Skills
Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV
Employment Type : Full Time
Experience : years
Vacancy : 1