Which cities near Waterloo, ON have the most admin assistant job openings?

The cities near Waterloo, ON that boast the highest number of admin assistant jobs are: Mississauga Hamilton Brampton Kitchener London Vaughan Oakville Burlington Cambridge Guelph

Which cities near Waterloo, ON have the most job openings?

The 10 cities near Waterloo, ON that have the most job openings are: Mississauga Hamilton Brampton Kitchener London Vaughan Oakville Burlington Cambridge Guelph

What are the most popular job searches in Waterloo, ON?

The 10 most popular job searches in Waterloo, ON are: work from home summer student costco nurse rn warehouse amazon warehouse canada post public health

Which cities in Canada offer the highest salaries for admin assistant jobs?

The top 10 cities are: Haliburton, ON ( from $ 48,750 to $ 175,500 year ) Armstrong, BC ( from $ 46,763 to $ 111,328 year ) Gananoque, ON ( from $ 34,931 to $ 92,250 year ) Bracebridge, ON ( from $ 33,607 to $ 90,187 year ) Ingersoll, ON ( from $ 47,800 to $ 86,652 year ) Levis, QC ( from $ 39,000 to $ 85,927 year ) Quesnel, BC ( from $ 39,000 to $ 85,321 year ) Les Coteaux, QC ( from $ 37,265 to $ 85,245 year ) Lasalle, ON ( from $ 35,588 to $ 85,129 year ) Westmount, QC ( from $ 44,000 to $ 85,064 year )

Admin assistant Jobs in Waterloo, ON

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Admin assistant • waterloo on

Last updated: 8 hours ago

Team Lead, Admin Support

D2LKitchener, Ontario, Canada

Full-time

D2L Brightspace Learning Management System (LMS) and associated tools.This role combines hands-on technical expertise with leadership coaching and operational oversight to ensure timely and effecti...Show moreLast updated: 30+ days ago

New!

administrative assistant

DartBoard FreightKitchener, Region of Waterloo, CA

Full-time

Secondary (high) school graduation certificate.Work must be completed at the physical location.There is no option to work remotely. Open and distribute mail and other materials.Determine and establi...Show moreLast updated: 8 hours ago

New!

Admin Advantage Update Benefit Administrator

ManulifeKitchener, Region of Waterloo, CA

Full-time

The AdminAdvantage Administration team within the Manulife Group Benefits organization links people, technology and expert services to simplify benefits administration and provide consistent, power...Show moreLast updated: 8 hours ago

IT Security Admin / Core Technology

Procor LimitedRemote, Ontario

Remote

Full-time

Come join a team where People make the difference!As a part of Marmon Holdings, Inc.Opportunity : REMOTE CANADA OR USA.Microsoft's suite of security tools,. Additionally, the role involves.Microsoft ...Show moreLast updated: 30+ days ago

Part-Time Focus Group Participant - Pick your own topic

ApexFocusGroupKitchener, ON, CA

Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Administrative Assistant admin experience needed.Adminis...Show moreLast updated: 30+ days ago

Pharmacy Assistant

Shoppers Drug MartKitchener, Region of Waterloo, CA

Full-time

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.To assist with the techni...Show moreLast updated: 10 days ago

Disability Support Admin Specialist | Hybrid Part-Time

Sun LifeKitchener, Region of Waterloo, CA

Part-time

A financial services company located in Kitchener seeks a part-time administrative professional for a one-year contract.The role involves indexing incoming Disability documents, setting up claims, ...Show moreLast updated: 2 days ago

Customer-Driven Receptionist & Admin (Hybrid, Bonus)

NFP CorpKitchener, Region of Waterloo, CA

Full-time

A leading insurance and financial services firm in Kitchener, Ontario, seeks a Receptionist / Administrative Assistant.The successful candidate will greet visitors, assist with calls and emails, and ...Show moreLast updated: 8 days ago

Administrative Assistant

Robert HalfKitchener, ON

Permanent

Quick Apply

Are you a detail-oriented professional who takes pride in being the welcoming face of an organization? Do you want to join an outstanding company where your contributions are valued and career prog...Show moreLast updated: 11 days ago

Logistics & Operations Admin (12-Month Contract) – Kitchener

Stanley Black & DeckerKitchener, Region of Waterloo, CA

Temporary

A global leader in tools is seeking a Supply Chain Operations Administrator for a 12-month contract in Kitchener, Ontario. Responsibilities include supporting front office administration, managing d...Show moreLast updated: 25 days ago

Linux Admin

CB CanadaWaterloo, Ontario, Canada

Permanent +1

Does the thought of solving multi-layered problems excite you? Robert Half is looking for a Database Administrator who loves complex challenges. This position would be a great fit for an efficient p...Show moreLast updated: 30+ days ago

Bookkeeper / Office Admin - part-time, 1 year contract

Grand River Personnel LimitedKitchener, Region of Waterloo, CA

Part-time

Bookkeeper / Office Admin - part-time, 1 year contract.Grand River Personnel Limited is seeking a Bookkeeper / Office Manager to join their team in Kitchener. This 20‑hour per week position supports da...Show moreLast updated: 25 days ago

Promoted

Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

code4Conestogo, Canada

Remote

Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Call Center Representative Agent experience needed.Call ...Show moreLast updated: 15 days ago

Patient Intake & Admin Coordinator — Flexible Shifts

CarekwKitchener, Region of Waterloo, CA

Full-time

A healthcare services organization in Kitchener is seeking an Intake and Administrative Coordinator to manage patient admissions and discharges. This role involves coordinating with clinical teams t...Show moreLast updated: 14 days ago

Healthcare Team Assistant — Patient Care Admin & Data Entry

UNAVAILABLEWaterloo, Region of Waterloo, CA

Full-time

A healthcare organization is seeking a proactive Team Assistant to provide essential administrative support to Care Coordinators. The role involves processing referrals, managing patient records, an...Show moreLast updated: 30+ days ago

Communications Assistant

Conestoga StudentsKitchener, Region of Waterloo, CA

Full-time

Location : Conestoga College – Various Campuses.Time Requirement : Up to 20 hours per week (some evenings and weekends may be required). Reporting to : Communications & Content Coordinator or Digital C...Show moreLast updated: 30+ days ago

Promoted

Assistant Manager

MoxiesKitchener, ON, Canada

Full-time

Are you a highly skilled and motivated individual looking for an immediate opportunity in the Food & Beverage industry? Do you thrive in a dynamic and fast-paced environment?.As Assistant Manag...Show moreLast updated: 30+ days ago

Team Lead, Admin Support

D2LKitchener, Ontario, Canada

30+ days ago

Job type

Full-time

Job description

ABOUT THIS ROLE :

The Team Lead Admin Support is responsible for overseeing a team of specialists who provide technical and administrative support to clients using the D2L Brightspace Learning Management System (LMS) and associated tools. This role combines hands-on technical expertise with leadership coaching and operational oversight to ensure timely and effective resolution of user issues. The Team Lead acts as an escalation point for complex LMS or system-related problems ensures documentation and processes are maintained supports project initiatives and drives continuous improvement in service delivery.

The ideal candidate has experience supporting an LMS or similar SaaS platform strong troubleshooting skills and the ability to guide a team in delivering an exceptional administrator and end-user support experience.

HOW YOULL MAKE AN IMPACT :

Leadership & Team Management

Coach and mentor a team of Product and Technical Support Specialists.
Conduct regular performance reviews and provide constructive developmental feedback.
Foster a collaborative inclusive and high-performance team culture.
Support team scheduling workload management and skills development.

Operational Management

Oversee day-to-day operations of the Admin Support team ensuring timely resolution of client cases.

Monitor and analyze case metrics and service trends to identify gaps and opportunities for improvement.

Develop refine and implement support workflows processes and best practices.

Participate in leader on-call rotations and manage escalations as needed.

Technical Support

Serve as an escalation point for complex technical LMS or platform configuration issues.

Troubleshoot issues related to system configuration integrations content management user access and supported browsers.

Perform case management activities to maintain a healthy backlog and ensure service-level adherence.

Ensure all incidents solutions and troubleshooting steps are accurately documented.

Contribute to root-cause analysis and collaborate with internal teams to resolve systemic issues.

Customer Service

Maintain strong customer satisfaction (CSAT) scores through effective communication and issue management.

Communicate technical information clearly to both technical and non-technical users.

Develop and maintain knowledge base articles (KBA) documentation and support master pages.

Host client-facing meetings including support reviews training sessions or post-escalation discussions.

Project Management

Lead or participate in internal and client-facing projects relating to LMS administration support operations or technology improvements.

Collaborate with cross-functional teams (Product Engineering Professional Services Customer Success) to ensure project milestones are achieved.

Track project deliverables communicate progress and ensure timely completion of initiatives.

WHAT YOULL BRING TO THE ROLE :

Desired Competencies :

Strong technical troubleshooting and analytical skills across web-based applications and LMS platforms.

Effective leadership abilities including coaching mentoring and performance management.

Strong written and verbal communication skills with an ability to simplify complex technical concepts.

Sound decision-making and problem-solving skills with ability to prioritize in fast-paced environments.

Ability to identify root causes and implement sustainable solutions.

Strong organizational and time-management skills.

Ability to collaborate across teams and influence without authority.

Desired Skills :

Proficient in Office 365.

Strong understanding of supported browsers (Chrome Firefox Safari Edge) and their interactions with SaaS platforms.

Familiarity with Learning Management Systemsexperience with Brightspace is a significant asset.

Experience with Salesforce or similar case management tools.

Ability to interpret support metrics and perform trend analysis.

Competence in conducting performance reviews and goal setting.

Experience developing or improving operational processes.

Strong interpersonal skills to build effective relationships with team members and clients.

Desired Experience :

3 years of experience supporting an LMS or web-based SaaS application in a customer support or help desk environment.

Experience leading supervising or mentoring team members.

Practical project management experience from initiation through completion.

Strong knowledge of web-based technologies infrastructure and browser behavior.

Excellent customer service communication collaboration and analytical skills.

Strong attention to detail and the ability to manage competing priorities in a fast-paced environment.

This posting is not for a current vacancy; it is for future candidate consideration.

Key Skills

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Employment Type : Full Time

Experience : years

Vacancy : 1