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Comfort Keepers OrangevilleOrangeville, ON, Canada
8 days ago
Job type
Full-time
Job description
Job Description
Job Description
Comfort Keepers Orangeville is seeking a dedicated and highly organized Scheduling Coordinator to join our team. The ideal candidate will be confident on the phone, thrive in a fast‑paced environment, and have a strong ability to build relationships with both employees and clients while managing the schedules for PSWs and clients.
Comfort Keepers is a leading in‑home care provider supporting seniors and adults who require assistance or companionship to live comfortably and safely in their own homes.
Position Details
Hours : 8 : 30 AM – 4 : 00 PM, Monday to Friday
On‑Call : Rotational weekends and statutory holidays
Location : In-office, Orangeville, Ontario
Salary : $43,000 – $45,000 annually (flexible based on experience)
Benefits : Available after three (3) months of employment
Key Responsibilities
Lead and manage scheduling of Personal Support Workers (PSWs) for private client homes and government‑funded cluster sites
Serve as the primary point of contact for scheduling inquiries, changes, and staff call‑offs
Ensure accurate, timely schedules and secure appropriate coverage to meet client care needs
Collaborate with clients, families, care coordinators, administrators, and internal stakeholders to ensure seamless service delivery
Participate in the rotational after‑hours on‑call schedule to support urgent client and employee matters
Assist with onboarding, training, and development of new employees
Utilize scheduling software, ERP systems, and Microsoft Office tools to manage schedules and communication
Support special projects and perform other duties as assigned by the General Manager
What You Bring
Minimum 1 year of scheduling experience, preferably in a health care environment
Strong organizational, multitasking, and problem‑solving skills
Exceptional customer service and professional phone presence
Working knowledge of Microsoft Office Suite and scheduling / ERP systems (or ability to learn quickly)
Ability to work independently while managing multiple priorities under time pressure
Ability to pass a Vulnerable Sector Police Check
Why Join Comfort Keepers?
Meaningful work that positively impacts the lives of seniors and their families
Supportive and collaborative team environment
Career growth opportunities in a respected health care organization