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Position: Office Administrator Location: Hamilton, ON Type: Existing vacancy Hours: 40 hours per week Compensation Range: $39,000 - $44,000
Overview
As an Office Administrator at Homestead, you will help us to interface with tenants, both existing and prospective. The main role is to rent apartments to prospective tenants and maintain administrative procedures and protocols related to the position, while supporting the other office staff as required.
Responsibilities:
Respond to rental inquiries by fax/telephone
Taking rental applications and last month's deposits
Respond to tenant account and procedure inquiries
Answer telephone calls and return emails
Accept rent payments (cheque, money order) and record on deposit sheets
Superintendent inquiries re: existing and prospective tenants
Recommending apartments and setting up viewings with prospective tenants
Complete office paperwork
Some cleaning duties required
Taking in and processing:
Parking agreements and cancellations
Notice to vacate and notice to rescind
Transfer requests
Inform applicants of approved applications
Lease Signing
Perform pre-vacate, move-in and move-out inspections
Process the A/R Report
Perform door knocking (rent reminders, rent collection, N4s)
Process the Availability Report
Document work order / service requests for residents
Delivery of notice of entries and legal documents to residents