Program administrator Jobs in London, ON

Do you want to make a difference in the lives of Canadians living with vision loss?

Vision Loss Rehabilitation Canada (VLRC) is a national health services organization dedicated to empowering people who are blind or partially sighted to live safely and independently. Our certified specialists provide client-centered rehabilitation, mobility training, and daily living skills programs that help clients build confidence and thrive. We work collaboratively with ophthalmologists, optometrists, and other health care professionals, offering essential care on a referral basis in homes, workplaces, and communities across the country. We value our employees as our greatest asset — and we’re committed to supporting their well-being, professional growth, and work-life balance. Learn more about VLRC at visionlossrehab.ca or call 1-844-887-8572.

Position Title: Vision Rehabilitation Assistant

Location: London, ON

Term: Full-time, Permanent; existing vacancy

Reports To: Manager, Healthcare Operations

Salary: $24.05/hour

Posting Date: September 3, 2026

Closing Date: September 26, 2026

I. Scope and Summary of Primary Responsibilities

This position is responsible for completing a broad range of responsibilities and duties that will enhance the provision of Vision Loss Rehabilitation Services. The position requires a highly competent and well-organized health care professional who values safety, security and client wellness above all else. The primary responsibilities include working in collaboration with our ACVREP certified Rehabilitation Specialists in the areas of Vision Rehabilitation, Assistive Technology, Orientation and Mobility and Low Vision to carry out established rehabilitation activities to support achievement of goals or programs.

II. Essential Functions

This position entails, but is not limited to the following general responsibilities:

· Under the direction of the Rehabilitation Specialists, receives referrals and assists with the implementation of rehabilitation plans/program.

· As part of a multidisciplinary team and in consultation with the specialist, provides input into the planning, implementation, modification, and evaluation of rehabilitative treatment plans.

· Demonstrates and teaches adaptive skills for independent living, in areas of personal management, household management, communication, basic indoor orientation & mobility skills utilizing vision enhancement tools, basic keyboarding and technology training.

· Assists Specialists with the maintenance and inventory of adaptive devices as appropriate and demonstrates consumer products and low vision aids.

· Assists in monitoring and evaluating treatment and care plans and reporting observations and progress to the specialist.

· Provides functional direction to the client and other collaterals to maximize the client's rehabilitation process.

· Maintains all case data and documentation consistent with VLRC Systems and Procedures.

· Collaborates with rehabilitation team in service delivery, coordinates travel schedules and facilitates program development.

Relationships

· Close working relationship with all members of the rehabilitation team.

· Provides support and consultation to individuals and their families re adjustment to vision loss.

· Attends and participates in multi-disciplinary team meetings.

· Promotes an understanding and awareness of vision health related issues through consultation, public education, and in-service training.

Problem Solving/Time Frame of Impact

· Works under the general direction of established processes.

· Provides timely and creative solutions and recommends process improvements.

· Creatively and quickly problem solves in response to unique individual needs.

· Excellent interpersonal and organizational skills.

Decision Autonomy

· Exercises judgment and tact when working with clients and knowing when to elevate issues to the next level.

· Understands and abides by VLRC privacy and security policy.

· Exercises good judgment when determining if clients require a referral to another VLRC service or external services, and communicates with Specialist.

Requirements

III. Qualifications

Knowledge and Skill Requirements:

· Strong organizational skills with the ability to adapt to changing situations.

· Excellent oral and written communication skills.

· Strong attention to detail and ability to multi-task.

· Possesses strong interpersonal and diplomacy skills.

· Demonstrates maturity and sensitivity, as well as possessing emotional and social stability when working with clients.

· Demonstrates strong ethics and the ability to maintain confidentiality.

· Ability to work well with others in a team environment.

· Possesses a mature and professional demeanor.

· Skilled in Microsoft software applications and ability to effectively care for computer hardware and learn various applications as applicable for the position

· Excellent navigation skills.

Experience and Education:

· Post-secondary education and/or prior experience in a Rehabilitation Assistant program, Occupational or Physical Therapy Assistant program, Social Work or related field preferred.

· Previous working/volunteering experience working with individuals who are blind or partially sighted or a combined loss of hearing and sight an asset.

· Clean Criminal Record required; Criminal Reference Check required for vulnerable populations.

Work Environment

· Willingness to work flexible hours.

· Willingness to work in a variety of settings (virtually, VLRC clinic, client home, community settings etc.).

· Travel will be required.

Benefits

• Comprehensive benefits for health, vision, dental, corporate discounts employee and family assistance program
• Flexible work arrangements, generous paid time off, and work-life balance initiatives
• Career development through training, mentorship, and advancement opportunities
• Inclusive work culture with supportive teams, employee recognition, joy in work wellness program, and mental health supports

Join us to grow your career and make a difference everyday.

Inclusion, Accessibility & Accommodation

VLRC is committed to creating and maintaining an inclusive, equitable, and accessible workplace. We welcome applications from members of groups that have been historically marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, including those who are blind, partially sighted, or deafblind, women and 2SLGBTQ+. We strongly encourage applications from applicants with sight loss to apply. Direct lived experience is valued as an asset. The successful candidate will be required to complete a standard Vulnerable Sector Check.

If you require an accommodation to apply or participate in the selection process, please contact janice.rego@vlrehab.ca. We’ll be happy to work with you to meet your needs.

Not sure if you qualify? Think about applying anyway!
We understand that not everyone brings 100% of the skills and experience for the role. If you bring passion, transferable skills, and a desire to make a difference, we encourage you to apply!VLRC does not use AI tools in its screening, assessment, or selection process.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.