Program administrator Jobs in Ottawa, ON

Job Description

Be part of what makes us different.

You’ll support Farm Boy’s vision by contributing to sales growth and profitability through accurate product administration, data integrity, and effective cross-functional coordination. This role plays a key part in the product lifecycle, ensuring timely item setup, cost accuracy, promotional execution, and supplier communication. Here are some of the other ways you’ll help us stand out:

• Maintain and update the Product Manager system, ensuring accuracy of listings, product details, costing, categorization, and location status.
• Administer new item setup, product rationalization, supplier agreement changes, and cost or product updates.
• Support the end-to-end product listing process, including POS and system verification and coordination of Product Launch communications.
• Partner with suppliers to action listings, manage updates, coordinate schedules, and respond to inquiries in a timely and professional manner.
• Liaise with internal teams to ensure item information, status changes, and article numbers are accurate and up to date.
• Collaborate with Finance to process vendor claims and manage monthly advertising and promotional costing.
• Support compliance related administrative requirements, including audit documentation and follow-up.
• Work with Business Support and Warehouse teams to resolve store, production, and receiving issues, including: credits, returns, and shelf-life concerns.
• Prepare reports and maintain documentation, supplier listings, directories, and departmental files.
• Contribute to the development and continuous improvement of departmental policies, procedures, and processes.
• Contribute to overall team success by taking on additional related responsibilities as needed.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• Post-secondary education in Office Administration, with 2 - 3 years of related administrative experience, or an equivalent combination of education and experience.
• Retail experience with a strong understanding of business operations.
• Strong analytical skills with a high standard of accuracy and attention to detail.
• Proven ability to work independently and collaborate effectively across all levels of the organization.
• Sound judgement and decision-making skills.
• Proficient in Microsoft Office and related systems.
• Clear and professional written and verbal communication skills.
• Highly organized, adaptable, and able to manage competing priorities in a fast-paced environment.
• Comfortable working in an environment that includes extended periods of sitting, repetitive tasks, frequent computer use, open-office noise, and a flexible schedule that includes working evenings, weekends, and holidays.
• Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a career with us.

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Accommodation is available upon request for applicants and employees with disabilities.