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City Manager – Ottawa ON

City Manager – Ottawa ON

RoamOttawa, ON, CA
Full-time
Roam is the Canadian leader in the emerging car subscription market.Since launching in 2020, we’ve grown rapidly and are now expanding with the vision of becoming the modern automotive group, offer...Show moreLast updated: 1 day ago
Senior Solutions Engineer, (Montreal / Ottawa / Quebec City)

Senior Solutions Engineer, (Montreal / Ottawa / Quebec City)

Marler & Associates SearchOttawa, ON, CA
Full-time
As a global leader in cybersecurity, our client proactively makes the world safe for exchanging digital information.Fueled by decades of security expertise, global threat research, and continuous i...Show moreLast updated: 17 days ago
Analyst, Financial Risk - Financial Engineering & Modeling - Montreal, Quebec City, Ottawa

Analyst, Financial Risk - Financial Engineering & Modeling - Montreal, Quebec City, Ottawa

DeloitteOttawa, ON
Permanent
Montreal, QC; Ottawa, ON; Quebec City, QC .At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by acc...Show moreLast updated: 30+ days ago
Councillor's Assistant

Councillor's Assistant

Capital WardOttawa, ON, CA
Full-time +1
Full-time temporary contract (maternity leave) starting September 23rd, 2024 (lasting for approximately 1 year).Non Union / Non MPE (but covered by CUPE 503 benefits). City Hall, 110 Laurier Avenue We...Show moreLast updated: 30+ days ago
Master Plumber : Dynamic Fieldwork & Growth

Master Plumber : Dynamic Fieldwork & Growth

Abroad WorkOttawa, ON, CA
Full-time +1
This job description contains multiple postings and assorted boilerplate text.The listings are not presented in a structured, job-focused format. The following sections present the available job opp...Show moreLast updated: 30+ days ago
GP - Ottawa, Ontario, Canada

GP - Ottawa, Ontario, Canada

Head MedicalOttawa, ON, CA
Full-time
GP job opportunity in Ottawa, Canada.This clinic was established in 2004 and acquired by the current owner in 2017.It runs with 3 family physicians, one is retiring and therefore this a replacement...Show moreLast updated: 5 days ago
Tractor driver

Tractor driver

DHL Company in CanadaOttawa, ON, CA
Full-time
WAREHOUSE WORKE | CZECH REPUBLIC | Without work experience | for all foreign citizens.Warehouse - Logistics - Customs.We DON'Thave a sponsorship program, DON'T havefree services.Description of work...Show moreLast updated: 17 days ago
City Manager – Ottawa ON

City Manager – Ottawa ON

Toronto Film SchoolOttawa, ON, CA
Full-time
Roam is the Canadian leader in the emerging car subscription market.Since launching in 2020, we’ve grown rapidly and are now expanding with the vision of becoming the modern automotive group, offer...Show moreLast updated: 30+ days ago
Instructor, Fitness (Part-time)

Instructor, Fitness (Part-time)

City of OttawaOttawa, ON, CA
Part-time
Select how often (in days) to receive an alert : Create alert.Department : Rec, Cultural & Facility Services Dept.Service : Complexes, Aqua & Specialized Services. Employment Type : 1 or more Part-time C...Show moreLast updated: 30+ days ago
Breaking News Reporter

Breaking News Reporter

Postmedia Network Inc.Ottawa, ON, CA
Full-time
Postmedia is a Canadian news media company representing more than 130 brands across multiple print, online and mobile platforms. Award-winning journalists and innovative product development teams br...Show moreLast updated: 10 days ago
Admitting & Discharge Medical Records Clerk – Dawson City Community Hospital

Admitting & Discharge Medical Records Clerk – Dawson City Community Hospital

Yukon HospitalsOttawa, Ontario
Full-time
Requisition #ADMIT002560 (PSAC Bargaining Unit).Casual On Call – No Guaranteed Hours.This position is at the L03 level with an hourly pay range of $30. Are you looking to be part of an exceptional a...Show moreLast updated: 3 days ago
Personal Fitness Trainer (Part-time)

Personal Fitness Trainer (Part-time)

City of Ottawa / Ville d’OttawaOttawa, ON, CA
Full-time +1
Personal Fitness Trainer (Part-time).City of Ottawa / Ville d’Ottawa.Be among the first 25 applicants.Personal Fitness Trainer (Part-time). City of Ottawa / Ville d’Ottawa.Department : Rec, Cultural ...Show moreLast updated: 30+ days ago
  • New!
Investigation Disclosure & Records Specialist

Investigation Disclosure & Records Specialist

City of RichmondOttawa, ON, CA
Full-time
A municipal organization is seeking an Electronic Disclosure Assistant in Ottawa, Ontario.This role involves preparing disclosure packages and providing support to Investigative Services.Candidates...Show moreLast updated: less than 1 hour ago
Substitute Teacher Requirements

Substitute Teacher Requirements

Jennings LocalOttawa, ON, CA
Full-time
The Putnam County ESChasa need for.The pay rate for asubstitute teacher aideis $17.You must have a high school diploma or GED to apply for an educational aide permit through the Ohio Department of ...Show moreLast updated: 30+ days ago
Global Warehouse & Logistics Specialist — No Experience Needed

Global Warehouse & Logistics Specialist — No Experience Needed

Pepsii Factory CompanyOttawa H2B, ON, Canada
Full-time
Attention! This vacancy is temporarily suspended!.Urgent recruitment information.Urgent recruitment here in 🇨🇦 Canada at PEPSII FACTORY COMPANY ONLY for more information contact our hiring manage...Show moreLast updated: 30+ days ago
Client Care Worker (Inner City Health)

Client Care Worker (Inner City Health)

Carefor Health & Community ServicesOttawa, ON, CA
Permanent
Client Care Worker (Inner City Health).As a Client Care Worker in the Inner-City Health Program, you will be responsible for providing personal care, medication assistance, and support to clients i...Show moreLast updated: 30+ days ago
Cash room processor QC city 1 1 1

Cash room processor QC city 1 1 1

GardaWorldGatineau, QC
Full-time
Quick Apply
Join a team rich in diversity, respect, and growth to make the world a safer place for families, communities, and businesses. At GardaWorld, we take our security responsibility seriously and strive ...Show moreLast updated: 4 days ago
Client Service Representative

Client Service Representative

Capital City Specialty & Emergency Animal HospitalOttawa, ON, CA
Full-time +2
Capital City Specialty & Emergency Animal Hospital.Capital City Specialty & Emergency is Ottawa’s newest state of the art animal hospital! Opened in Spring 2023, Capital City is growing our team of...Show moreLast updated: 30+ days ago
Plumber

Plumber

HuskyInjectionMoldingSystemOttawa, ON, CA
Full-time +1
This job description contains multiple postings and assorted boilerplate text.The listings are not presented in a structured, job-focused format. The following sections present the available job opp...Show moreLast updated: 30+ days ago
People also ask
City Manager – Ottawa ON

City Manager – Ottawa ON

RoamOttawa, ON, CA
1 day ago
Job type
  • Full-time
Job description

About Roam

Roam is the Canadian leader in the emerging car subscription market. Since launching in 2020, we’ve grown rapidly and are now expanding with the vision of becoming the modern automotive group, offering subscriptions, leasing, sales, and fleet management for both consumers and businesses. Our mission is to improve the way people access and own cars because we believe mobility is an essential part of modern life.

Roam is backed by world‑class investors including Mantella Venture Partners and Mistral Venture Partners. Roam is profitable, growing fast, and headquartered in Toronto, Canada, with offices and garages across the GTA.

The automotive industry is undergoing a massive transformation, from electric and autonomous vehicles to entirely new mobility models like ours. It’s an exciting time to be shaping the future of transportation in Canada.

Visit Roam’s Website for more information : https : / / roam.auto / .

The Role

We’re expanding across Canada and looking for a City Manager to launch, grow, and own the Roam business in Ottawa.

If you’re an operator at heart who loves being close to the customer, building teams, and getting deep into the details of a P&L, this role is for you.

This role is Ottawa‑based and requires being in‑market most days for site visits, vehicle checks, and team support.

What You’ll Do

You’ll be the GM of Roam’s Ottawa market – responsible for growth, operations, and the overall customer experience.

Own market performance

  • Take full ownership of Ottawa’s performance : growth, utilization, customer satisfaction, and city‑level profitability.
  • Build and execute a local market plan across B2C and B2B segments (residents, newcomers, small businesses, fleets).
  • Monitor key metrics (bookings, churn, NPS, fleet utilization, cost per vehicle, etc.) and adjust quickly when things aren’t on track.

Run day‑to‑day operations

  • Oversee all local operations : vehicle preparation, check‑outs / returns, damage & repairs, and on‑time deliveries / pickups.
  • Ensure vehicles are always “Roam‑ready” : clean, safe, maintained, and aligned with Roam’s quality standards.
  • Work closely with central operations, fleet, and support teams to forecast demand and ensure the right mix of vehicles in Ottawa.
  • Lead and develop the local team

  • Hire, train, and coach a high‑performing local team (Ops Associates, Valet / Drivers, and future Supervisors).
  • Create a culture of ownership, safety, and hospitality – everyone feels responsible for the customer experience.
  • Roll up your sleeves : you’re comfortable jumping in on deliveries, returns, or customer calls when needed (this is not a “desk only” role).
  • Champion the customer experience

  • Make Roam the most loved way to drive in Ottawa by ensuring every interaction feels simple, transparent, and human.
  • Resolve complex customer issues, especially those related to vehicle quality, billing, or insurance, and turn them into long‑term loyalty.
  • Partner with central CX teams to surface local insights and improve Roam’s product and processes.
  • Grow the market

  • Identify, test, and scale local growth channels : partnerships with employers, relocation agencies, rideshare / delivery drivers, housing providers, dealerships, and more.
  • Represent Roam in the community and at local events; act as the face of the brand in Ottawa.
  • Work with marketing to localize campaigns and content for the Ottawa audience.
  • You’ll report to a Regional / Head of Operations and work closely with :

  • Central Operations & Fleet
  • Customer Support & Risk
  • Sales / Partnerships and Marketing
  • Product / Tech (for tooling and process improvements)
  • What You Bring To The Role

    You're a self-starter and you make things happen.

    Must‑haves

  • 4–5 years of experience in operations, general management, branch / store management, logistics, mobility, car rental, or another high‑intensity service business.
  • Proven track record of owning results (revenue, costs, and / or P&L) in a city or location‑based business.
  • Strong people leadership experience : hiring, scheduling, coaching, performance management.
  • Comfortable in hands‑on operations : you’re just as happy in the lot or at a customer’s curb as you are in spreadsheets.
  • Highly data‑driven – you can interpret dashboards, spot trends, and make fast, informed decisions.
  • Excellent communication and customer service skills; you know how to de‑escalate tough situations and leave customers feeling heard and helped.
  • Valid Class G (or equivalent) driver’s license with a clean driving record and comfort driving a variety of vehicles.
  • Nice‑to‑haves

  • Experience in car rental, car sharing, subscription services, or fleet‑based businesses.
  • Experience launching a new city / market or opening multiple locations.
  • Familiarity with Ottawa’s neighborhoods, commuting patterns, and business community.
  • Comfort working in an early‑stage or high‑growth environment with evolving processes.
  • Our Team, Culture & Values

    We’re a tight‑knit, ambitious team led by experienced entrepreneurs and operators who have built and exited multiple successful companies. We thrive on solving complex problems, moving fast, and delivering customer experiences that are remarkable.

    We Value

  • Extreme ownership
  • Curiosity and a growth mindset
  • A bias toward action
  • Scrappiness and resourcefulness
  • Collaboration and kindness
  • Focus and resilience
  • Excellence
  • A sense of humour
  • What We Offer

    Up to $150K including :

  • Performance bonuses
  • Stock options
  • Company car
  • Comprehensive benefits
  • 4‑Weeks Paid vacation
  • Hybrid work environment (home / office)
  • #J-18808-Ljbffr