Technical program manager Jobs in Burnaby, BC

Overview

Senior Technical Program Manager - Content at Scribd. You will lead cross-functional initiatives that shape how content is ingested, enriched, trusted, and managed at scale, coordinating across Engineering, Product, Content Operations, Legal, Finance, and more to deliver resilient, scalable content systems that power user discovery and protect platform integrity.

About The Team And Role

In this high-ownership, high-context role, you will be a program driver, systems thinker, and partner to increase the velocity of our collective efforts. This position focuses on content scenarios including ingestion workflows, enrichment pipelines, content risk mitigation, and related operational excellence to support Scribd brands.

As Technical Program Manager for the TPM Team, you will

• Act like an owner, driving structured coordination and execution for cross-functional content initiatives that improve the reliability and value of our content catalog.
• Serve as the connective tissue across cross-functional teams and stakeholders (Product, Applied Research, ML Data Engineering, Back End Content Engineering, Operations, etc.) ensuring voices are heard and aligned throughout program lifecycles and deliverables.
• Confidently learn and dive into diverse systems and processes, technical or operational, to diagram dependencies, uncover root causes, and align stakeholders on solutions.
• Clarify program intent, surface interdependencies, and communicate progress, risks, and decision points with rigor and empathy.
• Create and maintain durable artifacts (e.g. process diagrams, ownership maps, communication plans) that keep programs on track and scalable.
• Identify bottlenecks and blind spots in current content-related workflows and lead initiatives to increase resilience, throughput, and clarity.
• Design and support the implementation of scalable end-to-end operations to ensure multiple stakeholder groups can deliver independently with minimal day-to-day oversight.
• Collaborate with Legal and Finance to ensure programs align with compliance standards, vendor contracts, and risk mitigation practices.
• Partner with Product and Engineering while owning critical workflows related to content scenarios (e.g. content takedowns, DMCA compliance, metadata failures, contractual obligations, vendor payouts).
• Coordinate with other program managers, engineering managers, product managers, software engineers, data scientists, and leadership teams to ensure clear communication and efficient workflows.

About You

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Compensation, Benefits and Location

At Scribd, base pay is one part of total compensation and is determined within a range based on local cost of labor benchmarks for the role, level, and location. Salary ranges in the United States vary by location (e.g., California : $124,500 to $194,000; other US locations : $102,500 to $184,500). In Canada : $130,000 CAD to $172,500 CAD. This position is eligible for equity and a comprehensive benefits package. Salary ranges may differ if the level is adjusted. Benefits include healthcare, parental leave, disability plans, 401k / RSP matching, home office stipends, learning and development allowances, wellness stipends, mental health resources, and more.

Working at Scribd

Are you currently based in a location where Scribd is able to employ you? Primary residence should be in or near one of the following cities : United States (e.g., Atlanta, Austin, Boston, Dallas, Denver, Chicago, Houston, Jacksonville, Los Angeles, Miami, New York City, Phoenix, Portland, Sacramento, Salt Lake City, San Diego, San Francisco, Seattle, Washington D.C.), Canada (Ottawa, Toronto, Vancouver), or Mexico City.

EEO Statement Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply and believe that a diversity of perspectives and experiences creates the best ideas.

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