Technical Delivery Manager

We’re looking for a Technical Delivery Manager to join our Custom Tech Services team, delivering client-driven technical initiatives across the KORE Intelligence Platform — with a primary focus on Partnership Intelligence.

This role sits at the intersection of client relationship management, technical solutioning, and structured delivery execution. You will own initiatives from early opportunity triage and solution shaping through detailed scoping, sprint execution, and successful launch.

The work will largely involve integration and extension use cases — including finance integrations via API, CRM consulting engagements, custom extensions within Partnership Intelligence, workflow automation, and occasionally fully bespoke solutions built adjacent to or outside the core platform.

You will interface directly with client stakeholders while coordinating globally distributed engineering teams across Vancouver, London, India, and Australia. This role requires comfort operating in a follow-the-sun delivery model and flexibility to collaborate across time zones.

This is an ideal opportunity for someone who combines technical fluency with disciplined project leadership, thrives in client-facing environments, and enjoys bringing clarity and structure to complex, integration-heavy initiatives.

What you'll be doing:

• Partner with clients and internal teams to assess new requests and identify viable solution approaches
• Participate in pre-sales conversations, contributing to delivery strategy and rough-order estimates
• Facilitate sprint ceremonies (planning, refinement, reviews, retrospectives)
• Maintain structured and accurate Jira boards and reporting artifacts
• Review APIs, data models, and system dependencies to validate feasibility
• Support QA and UAT to ensure solutions meet defined requirements
• Serve as the primary delivery contact for assigned clients
• Coordinate work across North America, EMEA, India, and Australia

Requirements

• 3–5 years of experience in technical delivery, project management, or technical program management within a SaaS or technology services environment
• Experience delivering API integrations, CRM implementations, or custom technical solutions
• Strong understanding of Agile/Scrum principles and experience facilitating sprint ceremonies

Ideally:

• Delivered multiple API integrations

Benefits

Professional Growth: Work on a variety of projects, enhancing your testing skills across different applications and technologies.

Impactful Work: Play a key role in delivering high-quality solutions that shape the future of the sports and entertainment industries.

Collaborative Environment: Be part of a team that values ideas, fosters a supportive atmosphere, and encourages continuous learning and improvement.

Innovative Culture: Join a company committed to revolutionizing fan and stakeholder engagement through cutting-edge technology.

Equal Opportunity Employer: Two Circles is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.