Technical program manager • quebec city qc
The Service Manager is responsible for leading a team of Service Representatives (SRs) to deliver safe, high-quality, and profitable field service operations.This role oversees workforce planning, ... Show more
Le Boisé Vanier, a friendly seniors' residence located along the St-Charles River, is looking for a person to fill a full-time dining room manager position.Do you like customer service, contact wit... Show more
D and 3D visuals for many of the world’s leading entertainment companies, spanning the realms of video games, movies, and toys.Since 2006 our veteran team has delivered hundreds of successful proje... Show more
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.Leads the B2B Mark’s Commercial Business fu... Show more
A well-established manufacturing company is looking for a Procurement Manager to join its team.Reporting to senior management, you will be responsible for procurement planning, managing a team, and... Show more
Le Quartier des rivières, a friendly real estate complex for seniors, is looking for a person to fill a full-time housekeeping manager position.The person will be in charge of scheduling and superv... Show more
Truly flexible working: 100% remote (for residents of the province of Quebec), hybrid or 100% in person, the choice is yours;.Up to 7 weeks vacation per year, sick days & personal days: your we... Show more
Hours: 35 to 40 hours per week.Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience: 2 years to less than 3 years.Ensure the infor... Show more
Rothoblaas is a global company with roots in the Italian Alps.We develop, manufacture, and distribute innovative solutions for timber construction and fall protection systems in over 80 countries.A... Show more
Tu veux faire partie d’une équipe incroyable? Si tu es une personne dynamique, très motivée et faisant preuve de leadership, et que tu t’intéresses à la vente au détail – nous voulons avoir de tes ... Show more
If you’re looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you’ve come to the right place.Leading with style, kindness, compassion, and care puts you a cut above t... Show more
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
The client is seeking an end-to-end testing manager capable of governing the complete testing strategy for a transformation program, not a test case executor or a single-tool specialist.This is a l... Show more
Hours: 35 to 40 hours per week.Education: Other trades certificate or diploma.Ensure the information on prescriptions is accurate.Enter client information in databases.Maintain inventories of medic... Show more
Be part of AIM's growing success.American Iron & Metal Company (AIM) is a recognized global leader in the metal recycling industry, with over 125 locations and 4,000 employees worldwide.We have con... Show more
Gestionnaire, canaux de ditribution - Résidentiel –.Développez notre réseau de partenaires et accélérez l’adoption de la recharge à domicile.Channel Manager – Residential).Amérique du Nord et contr... Show more
Education: Secondary (high) school graduation certificate.Experience: 3 years to less than 5 years.Direct and control daily operations.Plan and organize daily operations.Manage staff and assign dut... Show more
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Are you available to start on the date listed in the job posting?.Do you have experience working in... Show more
Gestionnaire, canaux de ditribution - Résidentiel –.Développez notre réseau de partenaires et accélérez l’adoption de la recharge à domicile.Channel Manager – Residential).Amérique du Nord et contr... Show more
The Service Manager is responsible for leading a team of Service Representatives (SRs) to deliver safe, high-quality, and profitable field service operations. This role oversees workforce planning, customer satisfaction, operational performance, employee development, and financial results while ensuring compliance with safety and quality standards. As the local operational leader, the Service Manager works closely with Sales, Project Management, Planning, Quality, HSE, and Business Office teams to drive operational excellence and support business growth. Key Responsibilities Lead and promote a strong safety and compliance culture. Manage, coach, and develop a team of Service Representatives. Optimize workforce scheduling, utilization, capacity planning, and subcontractor management. Drive customer satisfaction through high-quality service delivery and issue resolution. Monitor and improve key operational and financial KPIs, including safety, utilization, revenue, margin, and customer satisfaction. Partner with Sales and internal stakeholders to support business growth and ensure successful project execution. Manage team performance, training, competency development, and succession planning. Oversee administrative compliance, including timesheets, service reporting, payroll inputs, and business system requirements. Support backlog reviews, resource forecasting, and operational planning activities. Qualifications 5+ years of leadership experience in field service, operations, maintenance, or a related technical environment. Proven ability to lead and develop technical teams. Strong customer relationship, communication, and problem-solving skills. Experience managing operational and financial performance metrics. Technical background in Electrical, Power Systems, Industrial Automation, or a related field is preferred. Ability to make sound decisions independently and perform effectively in a fast-paced environment. Key Success Measures Safety Performance Customer Satisfaction (NSS) Utilization & Productivity Revenue & Margin Achievement Employee Engagement & Development Quality & Business Process Compliance This position offers an excellent opportunity to lead a high-performing service team while driving customer success, operational excellence, and business growth.
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