Document controller Jobs in Waterloo, ON

On-site administrative opportunity in the insurance sector focused on high-volume document imaging and claims support. Afternoon shift in Waterloo. Responsible for mail preparation, high-speed scanning, document classification, and workflow monitoring using Microsoft Office and internal systems. Contract role with extension potential.

• Hourly salary of $17.60.

• 4-month contract with the potential for permanent employment.

• Full-time position: 37.50 hours per week.

• Weekday schedule from 3 pm to 11 pm.

• On-site work in a dynamic environment.

• Open, prepare, and sort incoming mail designated for digital imaging and further processing.

• Analyze document content to accurately identify the appropriate business unit.

• Apply correct tracking methodologies for specific mail streams and internal processes.

• Perform high-volume document scanning using high-speed scanning equipment.

• Monitor workflow queues and troubleshoot imaging issues as required.

• Ensure accurate categorization and indexing of documents within internal systems.

• Maintain strict confidentiality while handling sensitive health, dental, wealth management, and insurance documentation.

• Lift and move scanned document boxes weighing approximately 20–30 lbs as required.

• Collaborate with team members to meet daily processing deadlines.

• Perform additional tasks as required to support evolving business needs.

• High School Diploma required.

• 1–2 years of customer service or administrative experience.

• 1+ year of experience operating office equipment and troubleshooting minor hardware and software issues is considered an asset.

• Proven knowledge of business unit document types is considered an asset.

• Proficiency in Microsoft Office and strong overall PC skills.

• Strong technical aptitude with the ability to quickly learn internal systems.

• Physical ability to perform repetitive tasks and lift boxes weighing 20–30 lbs.

• Strong organizational and time management skills.

• Exceptional attention to detail and accuracy.

• Ability to work independently and collaboratively within a team environment.

• Excellent communication and customer service skills.

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.

# MFCJP00016253