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Vice President of Global Customer Support About the Company Top cloud-based legal software provider Industry Computer Software Type Privately Held, VC-backed Founded 2008 Employees 1001-5000 ... Show more
Location: Tecumseh, ON, Canada Job Type: Full-Time Schedule: Rotating Schedule, Weekends + On-Call Availability required Compensation Includes: $55,000 annually, inclusive of rent for provided apar... Show more
Advanced Manufacturing & Precision Machining.Corporate administration, facilities, leases, and multi-entity corporate services.A leading manufacturing organization is seeking an experienced Manager... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Precision Deliveries a division of the FastFrate Group with facilities from coast to coast is looking for Courier Partners at our Windsor Terminal We have Courier Owner Operator Partnerships availa... Show more
AECOM is searching for a .Construction Inspector .Projects primarily consist of road reconstructions, water distribution, sanitary/storm pipelines and water resources and are&#x... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Canadian aerospace company specializing in delivering high-quality technical and operational services to the aviation industry.Our expertise includes aircraft interior, structural, manufacturing, a... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience.Provide exceptional guest service by assisting guests in c... Show more
This position coordinates all processes and functions of a department.Provides visibility to management by tracking, process over-sight, auditing, researching and trouble-shooting operational issue... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
About the role This is a hands-on role where you’ll start by building deep knowledge of our business and setting the foundation for long-term success, building a world-class finance backbone ... Show more
Manufacturing Engineer (Controls).Are you ready to make an impact?.ZF Foxconn (ZFFCN) is looking for talented individuals to join our team.With ZFFCN, you’ll have the opportunity to shape the futur... Show more
AFIMAC is a global leader in providing elite security, crisis management, and investigative solutions to a wide range of industries.We specialize in delivering reliable and cost-effective services,... Show more
We are currently looking for a Physiotherapy Assistant (PTA) for a Long Term Care client in.Working under the direct or indirect supervision of the Physiotherapist, our assistants will work in clos... Show more
Ready to suit up as a Tactical Mobile Guard.What matters most in a role like this is your ability to read the environment, anticipate risk and act accordingly.Your keen sense of observation and str... Show more
Do you have demonstrated knowledge of testing and implementation methods and practices for testing and acceptance? Do you have knowledge of systems analysis and design methods and techniques to dev... Show more
Vice President of Global Customer Support About the Company Top cloud-based legal software provider Industry Computer Software Type Privately Held, VC-backed Founded 2008 Employees 1001-5000 Funding $200+ million Categories - Information Technology & Services - Legal Services - Technology - Consulting & Professional Services - Legal Assistance - Client Management - Billing Management - Document Automation - CRM Solutions - Cloud Solutions - Software - Legal Professionals - Professional Services - Agency Specialties - web-based software - legal - practice management - law firm management software - legal software - cloud-based software - time tracking - invoicing - case management - software as a service - and mobile app About the Role The Company is seeking a Vice President of Global Customer Support to spearhead a transformative, multi-year strategy that redefines how the organization serves its customers worldwide. This executive role is pivotal in the shift towards an AI-first support model, where the focus is on high-value, complex interactions that require human expertise, and AI agents handle routine inquiries at scale. The successful candidate will be responsible for setting the vision and strategy, owning the P&L for global support, and aligning with the C-suite on company-wide priorities. They will lead a large, global team, build a culture of continuous improvement, and establish support as a key driver of growth and a competitive differentiator. The role demands a seasoned leader with a proven track record in high-growth B2B SaaS environments, direct experience with AI support technologies, and a deep understanding of support operations and SaaS metrics. Applicants for the Vice President of Global Customer Support position at the company should have a minimum of 12 years' experience in customer support, service, or CX leadership, with at least 5 years in a high-growth B2B SaaS environment. The role requires a candidate with a strong background in AI support technologies, including hands-on experience with modern AI support platforms. A deep understanding of AI agent architecture and a proven ability to lead global support organizations with full P&L ownership are essential. The ideal candidate will have a track record of driving growth, retention, and commercial contribution through support, as well as experience in hypergrowth environments and a passion for transforming legal work through AI. The role also demands exceptional executive presence, the ability to influence at all levels, and a commitment to diversity, equity, and inclusion. Hiring Manager Title SVP, Customer Success Functions - Operations
