Solutions engineer Jobs in Coquitlam, BC

Job Description

Job Description

At Moonshot , we are a passionate team dedicated to revolutionizing the customer experience in British Columbia markets. As an Authorized Rogers Representative, we are driven by a powerful purpose to ensure every customer receives exceptional service and innovative solutions tailored to their unique needs. With a focus on empowering our community through seamless connections, we strive to create experiences that go beyond the transaction, leaving our customers confident and proud of their choices. We are looking for dynamic, driven individuals who can help us provide unparalleled quality in every interaction, and ensure that each journey with us reflects the high standards of care and trust that our client represents.

As a Telecom Solutions Advisor, you will be at the forefront of helping customers stay connected with cutting-edge mobile, internet, and TV solutions and discover the most innovative telecom solutions offered.

This role is perfect for someone who loves technology, thrives on problem-solving, and enjoys helping people make smart decisions about their communication needs. You will guide customers through the selection of mobile plans, devices, and services that suit their lifestyle or business, while offering an exceptional experience from start to finish.

The Responsibilities of our Telecom Solutions Advisors :

Engage with prospects and customers and provide expert guidance on products and services, including mobile plans, internet, and TV solutions.

Create customized solutions for customers based on their preferences, usage patterns, and lifestyle.

Stay up-to-date with the latest telecom products, services, and promotions to offer the best advice.

Educate customers about the latest technology trends, offering them a wide range of solutions that fit their needs.

Achieve sales goals by recommending upgrades, accessories, and bundling opportunities to maximize customer satisfaction and drive growth.

Build lasting relationships with customers, becoming their trusted advisor.

Why this role is for You :

If you're excited by new tech and love sharing your knowledge with others, this is the perfect role for you!

With our extensive training program, we will equip you with the skills you need to succeed. Whether you are new to the telecom industry or have experience, we will help you grow.

Enjoy performance-based incentives and uncapped commissions. The more you sell, the more you earn!

No experience? No problem! We provide paid, in-depth training to ensure you're fully prepared to provide top-tier service.

You will join a team of passionate professionals who work together, collaborate, and celebrate each other's success.

You are a customer-centric, sales-driven go-getter with excellent communication skills who thrives in a performance-driven environment and enjoys collaborating with a supportive team.

If you are ready to take your career to the next level in the customer service industry, we want to hear from you!