Solutions engineer Jobs in Victoria, BC

Closing Date : Open Until Filled

We are currently seeking an experienced Business Solutions Analyst to provide ongoing support and subject matter expertise related to Capital Markets technology solutions. If you are ready to join a high-performance, fast-paced front office environment, this is an opportunity not to be missed. Apply today to join us in beautiful Victoria, BC.

DEPARTMENT DESCRIPTION

The Technology department is responsible for developing technology solutions that contribute to the achievement of BCI’s mission and long-term goals. The department manages the Corporation’s business applications and information technology infrastructure, providing support to a large group of financial professionals. The department is also responsible for authoring technology-related directives and conducting disaster recovery planning to minimize risk to the Corporation’s delivery of investment services.

THE OPPORTUNITY

The Business Solutions Analyst is responsible for conducting business and user analysis for assigned business client area applications and processes. The Business Solutions Analyst develops an in-depth understanding of client area goals, objectives, and needs and creates the key business solution artifacts that are needed to enable application and process development and enhancement. Where needed, the Business Solutions Analyst will also directly perform low / no code development or system-specific design and configuration.

The successful candidate will collaborate with business and technology teams to define and deliver projects, with a high level of complexity and stakeholder engagement.

WHAT YOU BRING :

Bachelor's degree in Business, Technology, Computer Science or a related field

Up to 8+ years of experience in a similar role as a Business Analyst, Systems Analyst, Product Owner, or Technical Project Lead with hands-on experience producing business and user analysis in the capital markets space

Experience delivering technology solutions to the investment management industry in particular in the public markets space is essential

Technical competency in Bloomberg products (AIM, PORT, and other terminal functions), along with electronic trading and portfolio management platforms is essential

Understanding of public trading workflows, products (including derivatives), and their lifecycle, is required

Experience working with and supporting the technology needs of portfolio managers is a major plus

Ability to design, lead, and facilitate meetings and workshops with stakeholders in the capital markets space and present technical details to non-technical audiences

Ability to work through ambiguous situations and manage multiple and competing priorities to meet tight deadlines and operate in a fast-paced environment

Demonstrated ability to collaboratively engage multiple internal and external stakeholders

Experience with Agile methods (Scrum and / or Kanban) and DevOps practices is an asset

Must have excellent communication (written and verbal), facilitation, presentation, listening, and problem-solving skills

Experience with hybrid technical environments and foundational knowledge of cyber security, cloud platforms, and the software development lifecycle

Works independently, provides guidance and training to others, and has an advanced level of competency within the role

Professional certifications or training in Business Analysis (IIBA, PBA, etc.) or Agile methods (Agile Leadership, CSM, CSPO, etc.) is an asset

WHAT YOU GET TO DO :

Builds an in-depth knowledge of assigned business client area goals, objectives, needs, applications and business processes

Engages both business and technical stakeholders to elicit and capture business user needs and requirements, and technical expectations

Designs, leads, and facilitates stakeholder meetings including conducting workshops, planning sessions, interviews, focus groups, demos, and / or conducting reviews of existing applications, processes, and artifacts

Captures the results of stakeholder engagement efforts in a clear and concise form and validates needs, requirements, and expectations to ensure they meet desired outcomes

Develops the key artifacts needed to enable application development and enhancements including designs, prototypes, mock-ups, user analysis, user personas, user journey maps, user stories, etc.

Develops the key artifacts needed to enable business process development and enhancements including capturing business rules, process workflows, process dependency maps, etc.

Performs system-specific analysis, low-code / no-code development, testing, configuration, production support, and provides technical guidance to others as needed

Contributes to the planning, development, and implementation of business capability roadmaps

and application lifecycle roadmaps

Advances Agile delivery practices and continuously improves delivery performance through delivery reporting and tracking, backlog development and grooming, sprint or increment planning, and participating in retrospectives.

Acts as a capital markets subject matter expert and provides support, ad hoc training and guidance to technology team members and business users

Proactively identifies risks and issues and proposes solutions to remove barriers to delivery

Ensures technical artifacts are accurate, accessible, maintained and communicated

Undertakes special projects or assignments as required

Performs other related duties as required

WHERE YOU WILL WORK :

Work from our downtown Victoria office.

SALARY RANGE :

BCI offers a competitive total rewards package which includes a performance-based incentive plan, comprehensive health & dental benefits, a defined benefit pension plan and paid time off.

The annualized base salary range for this Victoria-based role is CAD $120,000 - $140,000.

The base salary offered to the successful candidate will consider a wide array of factors including but not limited to the individual’s skill set, level of experience applicable to the role they are being offered and consideration to internal equity.

We pay our people competitively in the markets in which we compete for talent and with consideration to internal equity and job structure. We aim for actual pay to be around the median of the market for target or expected levels of performance, and around the upper quartile of the market for excellent performance.

Actual salaries may vary and may be above or below the range based on various factors, including, but not limited to, experience and expertise.

WHY APPLY TO JOIN BCI :

With our values as our anchor, it’s our people that help shape employee-focused initiatives and who create the environment we work in each day – all of which further strengthens our culture. BCI has been recognized as one of – for the sixth consecutive year - and has built programs and benefits to support all our employees, including;

Extended health and dental coverage, start on your first day of work. We have you covered!

Our telehealth provider connects you and your family to virtual healthcare appointments.

Eligibility to the defined benefit providing you with a secure retirement income.

Time off includes : 20 days vacation, 6 paid sick days, 6 paid personal days, and 2 paid days for volunteering – to support physical, mental, and community health.

Four days in office, with the option to work from home once a week, promoting both a collaborative work culture and a healthy work-life balance.

Annual wellness allowance to support an active lifestyle as well as physical well-being when working at home.

On-going learning through our in-house mentoring program, professional dues support, tuition reimbursement, and online and in-house learning.

Relocation support is available if a move to one of BCI’s locations is required.

Invested in your learning : BCI investment professionals lead a monthly Investment Club to share industry knowledge with employees who work in other departments.