Solutions engineer Jobs in Ottawa, ON

Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

Training Solutions Specialist

Ottawa, ON- Hybrid

Regulatory Compliance Requirements

• Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR
• Requires a positive Controlled Goods assessment as you will have direct access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program
• Required to obtain and maintain a Security Clearance at the NATO Secret Level

Position Summary

We have a current vacancy for a Training Solutions Specialist who serves as the focal point for the development, sustainment, and continuous improvement of AJISS training solutions. Acting as the link between engineering, supportability, operations, suppliers, and Royal Canadian Navy (RCN) stakeholders, the specialist ensures training products and services remain aligned with evolving system configurations, operational requirements, and customer expectations.

The role combines instructional systems design, courseware development, stakeholder engagement, and training governance activities to support the full lifecycle of AJISS training solutions. The incumbent contributes to training needs analysis, curriculum development, qualification standard support, courseware maintenance, and training delivery coordination while driving improvements to training effectiveness and learner outcomes. Through close collaboration with subject matter experts, suppliers, and customer stakeholders, the Training Solutions Specialist helps ensure AJISS training solutions remain effective, compliant, and operationally relevant.

Key Areas of Responsibility

Training Analysis & Curriculum Development

• Conduct Training Needs Analyses (TNA) to identify and define training requirements in support of AOPS, JSS, and future AJISS capabilities.
• Apply Canadian Forces Individual Training and Education System (CFITES) methodologies and principles in the analysis, design, development, validation, implementation, and evaluation of training programs.
• Develop and maintain training documentation including Training Plans, Qualification Standards and Plans (QSPs), Course Training Standards, Learning Objectives, Assessment Strategies, and supporting curriculum documentation.
• Develop learning objectives, performance measures, and assessment strategies consistent with CFITES methodologies and customer requirements.
• Collaborate with operational, engineering, and supportability subject matter experts to define training requirements and learning outcomes.
• Support the development of training strategies for new capabilities, system upgrades, and in-service support initiatives.

Courseware Design & Development

Design, develop, and maintain instructor-led, practical, and blended learning materials supporting AJISS training objectives.

• Create and revise lesson specifications, lesson plans, instructor guides, student guides, presentations, assessments, practical exercises, and reference materials.
• Ensure training products are technically accurate, instructionally sound, and aligned with approved training standards and operational requirements.
• Coordinate the development and review of training products with SMEs, suppliers, OEMs, and customer stakeholders.
• Support the validation and verification of new or revised training materials prior to implementation.

Training Sustainment & Configuration Management

• Maintain training products throughout the system lifecycle by incorporating engineering, configuration, and procedural changes.
• Assess the training impacts of Engineering Change Proposals, design modifications, and configuration baseline updates.
• Ensure training materials remain aligned with approved technical documentation, system design, and operational procedures.
• Manage training product revisions and maintain configuration control of training documentation and courseware.
• Coordinate translation and publication activities for AJISS training products and documentation.

Training Evaluation & Continuous Improvement

• Assess training effectiveness through learner feedback, stakeholder engagement, performance data, and training evaluations.
• Identify opportunities to improve course content, instructional methodologies, training aids, and learner outcomes.
• Conduct periodic reviews of training programs to ensure continued compliance with customer requirements and CFITES principles.
• Support lessons-learned activities and implement improvements across AJISS training products and processes.

Stakeholder Engagement

• Liaise with RCN stakeholders, training establishments, engineering teams, OEMs, suppliers, and internal AJISS organizations regarding training requirements and deliverables.
• Support the development of training-related Statements of Work, technical requirements, and deliverables.
• Participate in training working groups, design reviews, integrated product teams, and customer engagements related to AJISS training solutions.

Minimum Qualifications

• Post-secondary education in Education, Instructional Design, Adult Learning, Business Administration, or a related field; equivalent experience will be considered.
• Prior experience developing and maintaining courseware, training materials, and learner assessments.
• Demonstrated experience collaborating with Subject Matter Experts (SMEs) to analyze requirements and develop training solutions.
• Strong written and verbal communication skills

Preferred Qualifications

• Minimum 5 years of experience in instructional systems design, curriculum development, training systems development, and/or technical training development.
• Experience applying Canadian Forces Individual Training and Education System (CFITES) principles and methodologies.
• Experience conducting Training Needs Analyses (TNA) and developing performance-based training solutions.
• Experience supporting Royal Canadian Navy (RCN), Department of National Defence (DND), or other defence programs.
• Experience working within configuration-controlled environments and incorporating engineering changes into training products.
• Familiarity with Qualifications Standards and Plans (QSPs), Training Plans, and military training documentation.
• Experience coordinating with OEMs, suppliers, and subcontractors in the development of technical training materials.
• Instructor qualification or adult education certification.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Special Position Requirements

Schedule: 40 hours per week

Physical Environment: Hybrid position – which is a mix of working from home and onsite (in office, at customer site or on board ships alongside in harbour)

Travel: Occasional domestic travel maybe required in support of the ships

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) $90,000- $105,000 CAD Annual.

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

We use artificial intelligence–enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

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Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave.

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.