Dispatch manager • calgary ab
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more
Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committed to the professional and personal devel... Show more
The future you want is within reach.At PCL Construction Management Inc.PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities.We are 100% em... Show more
Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchis... Show more
Project Manager, Traveling - Western Canada.Calgary, Canada (with travel across Western Canada).The Project Manager (PM) supervises and administers the construction of assigned projects and is full... Show more
Health, Safety & Environment (HSE).The HSE Manager is responsible for implementing, maintaining, and continuously improving BTG's Health, Safety and Environmental (HSE) Programs.The position pr... Show more
Are you a dynamic sales professional or experienced HVAC technician who thrives on building strong consultative relationships while driving business growth? We are seeking a dedicated Territory Man... Show more
The Environmental, Health & Safety (EHS) Manager is responsible for the development, implementation, and oversight of all environmental, health, safety, and sustainability initiatives within the or... Show more
At Clark Builders, we’re more than a construction company — we’re purpose driven partners committed to building stronger communities.Serving institutional, commercial, and industrial clients across... Show more
Job Title: <b>Project Manager</b></p> <p style="margin-top:8px; margin-bottom:8px">Location: <b>Calgary, AB</b></p> <p style="margin-top:... Show more
A place for Good Food – Good Drink – and Good Conversation.James Gate brewery is world renowned for its care and attention to detail, like our architect and carpenters took in building our pub.We w... Show more
At Chandos, our Project Managers are at the heart of everything we build.They take full ownership of their projects - leading teams, managing resources, and ensuring success from start to finish.Th... Show more
This posting is for (1) current vacancy.Toronto, ON | Vancouver, BC | Ottawa, ON | Calgary, AB | Halifax, NS | St John's, NL | Kelowna, BC| Prince George, BC | Montreal, QC | Québec, QC (Detailed o... Show more
Firehouse Subs® is a fast casual restaurant chain with a passion for Hearty and Flavorful Food, Heartfelt Service and Public Safety.Firehouse Subs is a brand built on decades of fire and police ser... Show more
What Vista Does Vista Projects is an integrated industrial engineering firm that helps clients navigate the digital transformation of their projects and operations.Our proven project execution proc... Show more
Job Overview We are seeking a dynamic self-starter to join our team as a Manager for our on-site role in Calgary.The successful candidate will be responsible for overseeing office and lab... Show more
As one of Canada’s largest and fastest growing cryptocurrency trading platforms, Ndax has set the bar high for the country’s fintech industry and is constantly leading the way in terms of... Show more
Veriforce is a leader in contractor compliance and supply chain risk management, helping the world's most safety-conscious organizations protect their workers, their reputation, and their operation... Show more
Position Title: Restaurant Manager.Employment Type: Full-Time, Salaried.Gyu-Kaku Japanese BBQ is hiring a Restaurant Manager for our Calgary location.Note: Initial training may take place in the Un... Show more
Custom window coverings &middot; Production &amp; warehouse leadership.Designer&rsquo;s Choice Resource Centre.Calgary, AB &mdash; on-site at our production facility, with occasiona... Show more
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Calgary, Alberta, CA
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: Canadian Citizens and PR Holders Preferred
The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.
Key Responsibilities:
● 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.
● Constantly monitor the individual queue to resolve routine and non-routine desktop issues and requests
● Escalate issues as appropriate and act as a technical escalation for the end user
● Maintain a high level of customer satisfaction
● Comply with the desktop group practices and procedures
● Update ServiceNow and other data repositories (e.g. knowledge base) as appropriate in a timely manner.
● Identify technical and process issues and recommend improvements
● Achieve target ticket volumes and ticket resolution levels
● Responsible for compliance with applicable corporate policies and procedures
● Maintains productive relationships with peers and management in IT and the clients whose issues are being worked on
● Follows the processes and practices established for the group
● Coordination and consulting with client areas to help analyze problems and needs and recommend technical solutions
● Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment-related activities on PCs, laptops, printers, and POS
devices, etc.
● Perform intermediate-to-advanced desk-side support services, installing and troubleshooting hardware, software, and network-related issues
● Handle software installation/support/upgrades
● Provide 1st/2nd level Help Desk support
● Perform basic LAN and internetworking-related activities
● Have strong internetworking and troubleshooting skills
● Have A+ certification & at least one certification from either Cisco or Microsoft
● May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
● Must be a self-starter and can manage multiple tasks
● Exceptional customer service skills
● Good communication skills
● Ability to work independently or as part of a team
● Ability to complete tasks effectively with minimal supervision
● Must be available to work flexible work schedules
● High-level skill set
● Outstanding people skills
● Self-starter, needs to be able to work on his/her own
● Proficient in Windows 10 & 11 and Office Suite/O365
How to Apply
Interested candidates are invited to send their resumes to: @
