Customer care Jobs in Calgary, AB
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Customer care • calgary ab
Last updated: 18 hours ago
Embark on a rewarding career with Sobeys Inc.Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franc...Show moreLast updated: 30+ days ago
Our values are at the core of everything we do!.Stay hungry and act with urgency.For employees, partners and community.We work with great people and expect a lot from them.We are one of Western Can...Show moreLast updated: 30+ days ago
Bilingual Customer Care Representative (FR / ENG).Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their...Show moreLast updated: 30+ days ago
Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide : we bring best-in-class broadband internet to rural and underserved markets.We are built on a foun...Show moreLast updated: 2 days ago
A leading automotive service provider in Calgary is hiring a Service Advisor to enhance customer satisfaction and streamline repair processes.
The role demands strong communication skills and at lea...Show moreLast updated: 2 days ago
Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide : we bring best-in-class broadband internet to rural and underserved markets.We are built on a foun...Show moreLast updated: 18 hours ago
The CSR is the first point of contact for customers at the MK Auto Group shop.The role involves managing customer interactions with professionalism and empathy, coordinating vehicle intake and deli...Show moreLast updated: 30+ days ago
Gigadat is a trusted team of Canadian payment experts committed to delivering a reliable, convenient, and secure payment ecosystem.
We support e-merchants across the country with nationally recogniz...Show moreLast updated: 24 days ago
A financial institution in Calgary is seeking a Bilingual Customer Care Representative to provide exceptional service across various channels.
The role involves assisting customers with their bankin...Show moreLast updated: 2 days ago
Unlock Your Future with AO Globe Life as a Customer Care Representative!.Are you looking for an exciting career opportunity that combines the chance to make a real difference in people's lives with...Show moreLast updated: 30+ days ago
Une société internationale recherche un(e) représentant(e) du service à la clientèle pour un poste à distance, exigeant la maîtrise du français et de l'anglais.
Le candidat idéal devra posséder au m...Show moreLast updated: 3 days ago
A community-focused co-operative in Calgary is seeking a Produce Utility Clerk.Responsibilities include ensuring customer service, maintaining stock and quality, performing cleanup duties, and adhe...Show moreLast updated: 14 days ago
A logistics provider in Calgary is looking for a Dispatcher to oversee the full dispatch process, including entering orders and managing driver communications.
The ideal candidate will have experien...Show moreLast updated: 2 days ago
A leading financial institution in Calgary is seeking a Financial Service Representative.In this role, you will engage with customers to understand their financial needs and match them with suitabl...Show moreLast updated: 2 days ago
Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?.
Are you passionate about providing customer service that exceeds expe...Show moreLast updated: 30+ days ago
A staffing solutions company is seeking a Customer Service Representative in Calgary, AB.This role involves handling customer calls about orders and inquiries, documenting interactions, and resolvi...Show moreLast updated: 11 days ago
Join to apply for the Customer Care Field Service Technician role at Ballard Power Systems.Ballard has an immediate opportunity for a Customer Care Field Service Technician based in Calgary, AB to ...Show moreLast updated: 30+ days ago
A reputable recycling company in Calgary is seeking a Customer Service Advisor to join their retail sales team.This entry-level role involves providing top-notch customer care, promoting sales, and...Show moreLast updated: 30+ days ago
A leading customer service provider in Calgary is seeking a Universal Call Center Rep to provide exceptional customer assistance and handle inquiries.
This role offers a flexible schedule with a min...Show moreLast updated: 2 days ago
Representative Customer Care
SobeysCalgary, AB, CAFull-time
Customer Care & Service Coordinator
Durabuilt Windows & DoorsCalgary, AB, CAFull-time
Bilingual Customer Care Representative ( FR / ENG)
EQ Bank | Equitable BankCalgary, AB, CAFull-time
Customer Care Advisor
IntegratedcoolingCalgary, AB, CAFull-time
Automotive Service Advisor - Growth & Customer Care
Dilawri Group of Companies - Alberta RegionCalgary, AB, CAFull-time
- Promoted
- New!
Customer Care Advisor
Canadian Fiber Optics CorpCalgary, AB, CanadaFull-time
Customer Care Representative
McBride Career Group Inc.Calgary, AB, CAFull-time
- Promoted
Customer Care Specialist (Graveyard Shift)
GigadatCalgary, AB, CanadaFull-time
Bilingual Banking Customer Care Specialist
Equitable GroupCalgary, AB, CAFull-time
Customer Care Representative - Work From Home
AO Globe Life - DiegoCalgary, AB, CARemote
Full-time
Quick Apply
Remote Bilingual Automotive Customer Care Pro
ConcentrixCalgary, AB, CARemote
Full-time
Produce Clerk : Customer Care, Merchandising & Inventory
CoopcannabisCalgary, AB, CAFull-time
Fleet Dispatcher : Master Deliveries and Customer Care
TF Energy SolutionsCalgary, AB, CAFull-time
Financial Services Rep : Credit & Customer Care
easyfinancialCalgary, AB, CAFull-time
Customer Care Representative
sonovaCalgary, AB, CAFull-time
Calgary Inbound Customer Care Specialist (Contract)
Kelly ServicesCalgary, AB, CAFull-time
Customer Care Field Service Technician
Ballard Power SystemsCalgary, AB, CAFull-time
Retail Customer Care Specialist - Career Growth
Radius RecyclingCalgary, AB, CAFull-time
Customer Care & Sales Rep — Flexible Hours
JunkLuggers CanadaCalgary, AB, CAFull-time
Representative Customer Care
SobeysCalgary, AB, CA30+ days ago
Job type
- Full-time
Job descriptionThis is a bilingual French role. The candidate will be expected to work with peers in other provinces in the development, development and implementation of tools and processes across Canada, as well as provide support to Sobeys employees across Canada. Excellent interpersonal and communication skills, both verbal and written. Available to work on different days from Monday to Sunday. Proven customer service support skills, ideally with related experience. Strong organization and problem-solving skills with the ability to multi-task in a fast paced environment Proven time management skills, ability to work to deadlines with strong attention to detail. Ability to communicate effectively with employees at all levels of the organization. Develop strong working relationships with stores and other areas of responsibility within the company. General knowledge of Salesforce Service Cloud and familiarity with support center processes and telephone systems. Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance. Access to Virtual Health Care Platform and Employee and Family Assistance Program. A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings. A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable. Learning and Development Resources to fuel your professional growth. Parental leave top-up Paid Vacation and Days-off
Requisition ID : 191619
Career Group : Corporate Office Careers
Job Category : Store Support & Customer Care
Travel Requirements : 0 - 10%
Job Type : Full-Time
Country : Canada (CA)
Province : Ontario; Alberta
City : Mississauga, Calgary
Location : Tahoe Office, Calgary Office
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? We are currently seeking a dedicated Customer Care Representative to join our team at the Sobeys Corporate Office in Mississauga. Reporting to the Supervisor, Customer Care, you will be responsible for handling feedback from our retail customers, ensuring their satisfaction and maintaining our “customers & stores first” commitment to quality products and customer service.
Customer Care operates seven (7) days per week, the candidate must be available to work on different days from Monday to Sunday.
Here’s where you’ll be focusing :
- Support a culture of inclusion for our customers, stores & teammates.
- Receive customer inquiries via Omni Channel and prioritize them based on established guidelines. (Salesforce Service Cloud, Telephony, Live Agent, Social, Chatbot)
- Triage inquiries and collaborate with cross-functional teams to resolve inquiries promptly and effectively.
- Meet or exceed, established key performance metrics.
- Accurately categorize and rate inquiry types while updating them throughout the resolution process.
- Assign cases to the appropriate area of responsibility, ensuring proper follow-through.
- Maintain a professional communication style when engaging with customers, reflecting a "customer first" attitude.
- Keep the supervisor informed of potential escalation situations and emerging trends.
- Develop strong working relationships with stores and other departments within the company.
What you have to offer :
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.
Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque :
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.