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Technical sales representative Jobs in Burnaby, BC

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Technical sales representative • burnaby bc

Last updated: 8 days ago

Technical Customer Service Representative 2

Fox FactoryBurnaby, CA BC
CA$41,981.16–CA$57,724.10 yearlyCA$41,981.16–CA$57,724.10 yearly
Full-timeFull-time

Technical focus on customer service to help resolve requests for FOX customers with service and warranty work Performs services requiring more in-depth product knowledge of a greater number of prod... Show more

Sales Representative

The Home Depot CanadaSurrey, BC, CA
CA$18.90–CA$19.90 hourlyCA$18.90–CA$19.90 hourly
Part-timePart-time

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Show more

Sales Representative

Williams MachinerySurrey, BC, CA
CA$70,000.00–CA$120,000.00 yearlyCA$70,000.00–CA$120,000.00 yearly
Quick Apply

Multiple Sales Opportunities | SURREY, BC Williams Machinery is growing, and we're looking for motivated sales professionals at different stages of their careers.Whether you want to build your own ... Show more

Technical Sales Representative (Lower Mainland)

Rittal LLCVancouver, BC, CA
CA$65,000.00–CA$85,000.00 yearlyCA$65,000.00–CA$85,000.00 yearly
Quick Apply

Technical Sales Representative Lower Mainland | Rittal Limited As a certified Great Place to Work®, Rittal Limited believes that every single team member plays an important role in contributing to ... Show more

Technical Inside Sales Member

Sterling Fleet OutfittersSurrey, Canada
Temporary, Full-timeTemporary, Full-time

At Sterling Fleet Outfitters, we help companies get more done by building highly functional work vehicles.Since 2002, we've grown into one of Western Canada's leading commercial vehicle upfitters.W... Show more

Sales Development Representative

Freelancer.comVancouver, Canada

Sales Development Representative.Shape the Future of How Trust Works Online.Imagine being the first voice that opens doors to million-dollar opportunities.Picture yourself as the spark that ignites... Show more

Inside Sales Representative

Sunbelt RentalsCoquitlam BC VK N
Full-timeFull-time

The Inside Sales Representative (ISR) position is responsible for driving incremental sales revenue for assigned sales territories, supporting increased sales productivity of assigned Outside Sales... Show more

Outside Sales Representative

JM Test SystemsRichmond, BC, CA
Full-timeFull-time
Quick Apply

We are excited to announce opportunities within our rapidly growing company.Featuring state-of-the-art calibration laboratories across Canada.JM Test is an inspiring company who has won the Best Pl... Show more

Contract Sales Representative

MacDonald Search GroupVancouver

For over 50 years, our client has been a leader in building products.As a family-owned and operated business, they have grown to become one of the larger players in the industry with a focus on ser... Show more

Inside Sales Representative

Clarius Mobile HealthVancouver, BC, CA
CA$60,000.00 yearlyCA$60,000.00 yearly
RemoteRemote
Full-timeFull-time

Today, as many as 25 million medical professionals globally don’t have access to medical imaging, which is proven to improve patient care and reduce healthcare costs.That’s why we’re on a mission t... Show more

Residential Sales Representative

Rentokil InitialVancouver, BC, CA
CA$50,000.00–CA$55,000.00 yearlyCA$50,000.00–CA$55,000.00 yearly
Quick Apply

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry.Rentokil Terminix has earned a reput... Show more

Technical Sales Engineer

4782 Sandvik MIN, CNS - CanadaVancouver, BC, Canada
Full-timeFull-time

This opportunity is open to qualified candidates local to any Sandvik location in Canada.At Sandvik, we offer you a world of opportunities.Our diverse businesses and global network enable you to ex... Show more

Sales Representative

The Acquisition GroupVancouver, BC, CA
CA$600.00 weeklyCA$600.00 weekly
Quick Apply

The Acquisition Group is expanding our Vancouver team and is looking for driven, people-focused individuals to represent TELUS through direct sales.If you're motivated by growth, enjoy working with... Show more

Sales Representative IV

EnerSys Delaware Inc.Surrey, Brit, CA

EnerSys is a global leader in stored energy solutions for industrial applications.We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 co... Show more

Sales Representative

Westgate ResortsVancouver
Full-timeFull-time

VI Resorts Portland (Vancouver, WA) VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, has exciting sales opportunities in Vancouver, Washington, serving... Show more

Sales Representative

Waste Connections of Canada Inc., Vancouver
CA$50,000.00–CA$65,000.00 yearlyCA$50,000.00–CA$65,000.00 yearly
Full-timeFull-time

Are you looking to join a growing sales team that is full of opportunity and career growth? How about a team that celebrates wins, supports you directly in achieving your goals, offers flexibility,... Show more

Inside Sales Representative

Sunbelt RentalsCoquitlam
Full-timeFull-time

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job... Show more

Sales Development Representative

OptixVancouver, BC, CA
CA$65,000.00–CA$85,000.00 yearlyCA$65,000.00–CA$85,000.00 yearly
Full-timeFull-time
Quick Apply

Our platform powers the digital backbone of coworking and flex spaces worldwide, uniting automation, CRM, and community engagement tools into one seamless experience.We're building a sales team and... Show more

Technical sales specialist

Camfil Canada Inc.Coquitlam, BC, Canada
Permanent, Full-timePermanent, Full-time

Industrial/commercial (general).Prepare sales or other contracts.Promote sales to existing clients.Identify and solicit potential clients.Assess client's needs and resources to recommend the approp... Show more

Manufacturer's sales representative

Accurate FabricatingSurrey, BC, Canada
Permanent, Full-timePermanent, Full-time

Secondary (high) school graduation certificate.Industrial/commercial (general).Promote sales to existing clients.Assess client's needs and resources to recommend the appropriate goods or services.E... Show more

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Technical Customer Service Representative 2

Technical Customer Service Representative 2

Fox FactoryBurnaby, CA BC
30+ days ago
Salary
CA$41,981.16–CA$57,724.10 yearly
Job type
  • Full-time
Job description

Position Summary

:

Technical focus on customer service to help resolve requests for FOX customers with service and warranty work Performs services requiring more in-depth product knowledge of a greater number of products.

Position Responsibilities:

  • Resolve customer requests via all communication channels, including phone, email, mail, and/or social media
  • Handle service interactions to maintain customer loyalty and grow customer base
  • Communicate tuning requirements with customers to derive optimum riding experience
  • Recommend potential product replacement or services by collecting customer information and analyzing customer needs
  • Provide Service Estimates and Service Upgrade opportunities before service work is started
  • Resolve customer issues by using the FOX “Fair Plus” approach
  • Create sales orders, return authorizations (RA) for service or warranties, and returned merchandize authorizations (RMA) in ERP systems while overseeing expected RMA outcomes
  • Provide detailed information to Service Technicians with an estimate for the Paid/Warranty repair work needed for any product sent in after a complete evaluation of the product
  • Work with Engineering and other groups to influence product development and customer satisfaction
  • Participate in all departmental training sessions with an end goal of passing all product tests
  • Provide feedback to Service Supervisor and or Manager as needed
  • Working within the Service team to learn the proper way to service products and follow the policies, procedures, and protocols of the department and the company.
  • Understanding the liabilities and Customer Ride experiences that go along with performing services on a very technical product.
  • Mentor and influence new employees to establish good work habits and provide a strong work ethic

Specific Knowledge, Skills or Abilities Required:

  • Proficient with computer applications and all technical equipment used in the Service Center
  • Able to work in the field to support outdoor events
  • Ability to determine whether a component is covered under Warranty
  • Problem solver
  • Ability to become skilled using specialty tools properly
  • Ability to explain mechanical issues in detail
  • Ability to access engineering documentation and review technical drawings/tips needed to perform more complex product services
  • Understand and execute detailed instructions
  • Ability to work in a fast-paced environment, meet productivity goals and have fun with a very dynamic and diverse team.
  • Proven excellence in customer service
  • Ability to develop, maintain and nurture client relationships
  • Strong technical knowledge of mountain bike suspension and components
  • Moderate computer skills – able to create spreadsheets with formulas, navigate databases looking for technical information and working within specific programs

Position Qualifications:

Education:

High school diploma or equivalent

Experience:

2+ years of experience working as a technical customer service representative or other experiences in the bicycle industry, or possible other applicable mechanical industries that make for a well-rounded technician

Work Environment and Physical Requirements:

Service/repair center workshop

Lift up to 50 lbs. frequently

Requires walking, standing, bending and lifting for long periods of time

Vision abilities required to validate and enter data on computer

.

Compensation Range

$41,981.16 - $57,724.10 CAD

The compensation range for this position is specific to the locations listed above and is the range Fox reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.