Support manager • ottawa on
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Staffmax is seeking a friendly, solutions-focused Customer Support Specialist to join our client’s team on a 6-month contract. In this role, you'll be the voice of the company, helping customers with their questions and concerns while delivering a positive and professional experience every time.
Contract Length: 6 Months
Location: Ottawa, ON
What You’ll Be Doing:
Provide accurate information about products, services, and policies
Process customer orders, returns, and exchanges with attention to detail
Document interactions and update internal systems and records
Work with internal teams to resolve escalated or complex issues
Recommend products or services based on customer needs
What We’re Looking For:
Previous experience in customer service, call center, or help desk environment
Strong communication, listening, and problem-solving skills
Ability to remain patient, professional, and helpful—especially under pressure
Familiarity with CRM systems and customer support tools
A positive, team-oriented mindset and a commitment to customer satisfaction
Why Join Staffmax?
We’re here to support you throughout your contract, from onboarding to completion. If you’re passionate about helping others and enjoy working in a fast-paced environment, this is a great opportunity to make an impact and build valuable experience.
Apply now and help us create outstanding customer experiences.
