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Support manager Jobs in Toronto, ON

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Support manager • toronto on

Last updated: 20 hours ago
  • Promoted
Manager - Wealth Support

Manager - Wealth Support

Fidelity CanadaToronto, ON, Canada
Full-time
This is a hybrid role with a mix of remote and in-office working.At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institu...Show moreLast updated: 30+ days ago
  • Promoted
Support Engineering Manager

Support Engineering Manager

CanonicalToronto, ON, Canada
Full-time
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as ...Show moreLast updated: 30+ days ago
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Manager-Sales Support

Manager-Sales Support

S&C ElectricToronto, ON, Canada
Full-time
Do you want to be a part of a global team whose mission is to be the leading specialist in electric power switching, protection, and control by creating innovative solutions that are easily applied...Show moreLast updated: 30+ days ago
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Product Support Manager

Product Support Manager

Sunwing Vacations GroupToronto, ON, Canada
Full-time
Posted Wednesday, February 5, 2025 at 5 : 00 a.Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations a...Show moreLast updated: 28 days ago
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Product Design Manager, Support

Product Design Manager, Support

StripeToronto, ON, Canada
Full-time
Stripe is a financial infrastructure platform for businesses.Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their reve...Show moreLast updated: 30+ days ago
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Product Design Manager, Support

Product Design Manager, Support

MonographToronto, ON, Canada
Full-time
Stripe is a financial infrastructure platform for businesses.Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their reve...Show moreLast updated: 6 days ago
Client Support Manager

Client Support Manager

CMiCToronto, ON, CA
Full-time
Quick Apply
Support department, you will be the first point of contact to serve assigned clients’ technical support needs.You shall act as the liaison between the clients and the internal teams (programmers, m...Show moreLast updated: 30+ days ago
Manager, Technical Support

Manager, Technical Support

Auvik NetworksToronto, Ontario, Canada
Full-time
Why should you consider joining Auvik.You want to work at a company that is building impactful relevant technology.Auviks network management software helps IT teams by automating time-consuming tas...Show moreLast updated: 30+ days ago
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Senior Manager, Customer Support

Senior Manager, Customer Support

JobberToronto, ON, Canada
Full-time
Does your definition of success mean empowering others?.Then Jobber might be the place for you! We’re looking for a.Senior Manager, Customer Support. Jobber exists to help people in small businesses...Show moreLast updated: 9 days ago
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Technical Support Manager

Technical Support Manager

ShakudoToronto, ON, Canada
Full-time
At Shakudo, we are building the world’s first operating system for data and AI.We use the term "operating system" in the truest sense of the word. Like iOS, Windows, and Linux, Shakudo’s end-to-end ...Show moreLast updated: 4 days ago
Support Operations Program Manager - Technical Support

Support Operations Program Manager - Technical Support

SamsaraToronto, Ontario, Canada
Full-time
The Operations Program Manager (OPM) for Technical Support will drive continuous improvement of customer experience and internal operational excellence within the Technical Support ecosystem at Sam...Show moreLast updated: 30+ days ago
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Patient Support Program Manager

Patient Support Program Manager

Celltrion Healthcare Canada LimitedToronto, ON, Canada
Full-time
Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world. Celltrion Healthcare offers biologics to...Show moreLast updated: 9 days ago
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Product Support Manager (Hotels)

Product Support Manager (Hotels)

SunwingToronto, ON, Canada
Full-time
Get AI-powered advice on this job and more exclusive features.Fasken Dr, Etobicoke, ON M9W 1K6, Canada Req #240.Sunwing Vacations Group is home to North America’s largest vacation brands, comprised...Show moreLast updated: 3 days ago
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Manager, Regional Support Team

Manager, Regional Support Team

RBCToronto, ON, Canada
Full-time +1
Manager, Regional Support Team.Be among the first 25 applicants.Manager, Regional Support Team.As a Manager, Regional Support Team, you lead a team that is the rock in a client family’s relationshi...Show moreLast updated: 30+ days ago
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Manager Application Development Support

Manager Application Development Support

Wellwise Home Health & WellnessToronto, ON, Canada
Full-time
Be among the first 25 applicants.Direct message the job poster from Wellwise Home Health & Wellness.Business Management | Marketing | HR | M&A | PM | IT | Client Development & Satisfaction.The Appl...Show moreLast updated: 8 days ago
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Personal Support Manager

Personal Support Manager

Saint ElizabethToronto, ON, Canada
Full-time
As a Personal Support Manager (RPN - Registered Practical Nurse), you will oversee the delivery of client care for a community PSW team in the Toronto Region. You will ensure high quality care is de...Show moreLast updated: 11 days ago
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Production Support Manager

Production Support Manager

Loblaw DigitalToronto, ON, Canada
Full-time +1
Continue with Google Continue with Google.At Loblaw Digital, we know that our customers expect the best from us.Whether that means building the best, most innovative online shopping experience, or ...Show moreLast updated: 20 hours ago
People also ask
Manager - Wealth Support

Manager - Wealth Support

Fidelity CanadaToronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Join to apply for the Manager - Wealth Support role at Fidelity Canada .

This is a hybrid role with a mix of remote and in-office working.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services. We are committed to innovation and growth, fostering an inclusive environment where employees are valued and supported.

What You’ll Do

This role involves leading a team of associates, overseeing client onboarding and servicing, supporting advisors, handling escalations, and ensuring a smooth client experience. You will also resolve high-priority issues, mentor staff, and contribute to process improvements.

Leadership Responsibilities

  • Oversee escalations and client concerns, investigating root causes and providing solutions.
  • Improve performance and compliance processes.
  • Identify operational efficiencies to enhance productivity and client experience.
  • Ensure risk management and regulatory compliance.
  • Assess team capabilities and support business growth.
  • Mentor staff and improve internal processes.
  • Manage business process manuals and collaborate with risk, audit, legal, and compliance teams.

Client and Advisor Support

  • Execute investment recommendations and ensure compliance.
  • Coordinate with custodians on operational matters.
  • Manage onboarding for new advisors and clients.
  • Deliver proactive, personalized client service.
  • Support business development initiatives with wealth advisors.
  • Qualifications

  • University degree in Business, Finance, or related fields, or equivalent experience.
  • 5-7 years of relevant wealth management experience.
  • Registered as a Registered Representative (RR) with CIRO.
  • Canadian Securities Course (CSC), Conduct and Practices Handbook (CPH), and Wealth Management Essentials (WME).
  • CFP designation is an asset; LLQP or CLU is a plus.
  • Experience with Unifide, Broadridge / Dataphile, Portfolio Aid is advantageous.
  • Skills and Attributes

  • Leadership and team motivation skills.
  • Mentorship and coaching abilities.
  • Strong knowledge of industry, products, and procedures.
  • Detail-oriented with excellent organizational skills.
  • Ability to collaborate and work in a fast-paced environment.
  • Bilingual in English and French is an asset.
  • Additional Information

    Fidelity Canada is an equal opportunity employer and is committed to diversity and inclusion. Accommodation requests are welcomed during the application process.

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