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Support engineer Jobs in Vaughan, ON

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Support engineer • vaughan on

Last updated: 5 days ago

Customer & Technical Support Representative-10413780

excel gensNorth York, ON, Canada
Full-time +1
Quick Apply

Customer & Technical Support Representative <p><b>Job Type:</b> Full-time, Temporary with the possibility of becoming permanent<br /> <b>Schedule:</b> Monday... Show more

Desktop Support Engineer (Independent Contractor)- North York, Ontario, CA

axiom technologiesCanada, North York, Ontario
Full-time +1

Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more

Deskside Support

people to goNorth York, ON, Canada
Full-time
Quick Apply

Primary responsibility will be hardware troubleshooting and workstation (desktop, laptop) PC imaging to address problems with machines that have been deployed to field units across the country.As w... Show more

IT Support Technician

amicoRichmond Hill, ON, Canada
CA$45,000.00–CA$55,000.00 yearly
Full-time

Amico Corporation, a medical manufacturing company located in Richmond Hill (Hwy 7 & Leslie area), is looking for an .The successful applicant will be self-motivated and disciplined, with MCP certi... Show more

Direct Support Professionals

cedar heights residential livingRichmond Hill, Ontario, Canada
CA$23.00 hourly
Full-time +2
Quick Apply

Cedar Heights is seeking caring, enthusiastic, energetic, and professional individuals to work with children, adolescents, and adults within our homes located in Mono, Orangeville, Tottenham, Markh... Show more

Personal Support Worker

com for care home health care richmond markhamRichmond Hill, ON, CA
CA$21.00–CA$22.00 hourly
Part-time

A family is looking for caregiver to support a male bed-bounded autistic patient.Schedule: 9 am to 3 pm on Tuesday, Wednesday, Thursday, and Friday; total 24 hours.Access to reliable transportation... Show more

Personal Support Worker (PSW)

spectrum health careRichmond Hill, ON, CA
CA$24.00–CA$28.00 hourly
Full-time

Your happiness and well-being are top priorities at Spectrum! We offer the most competitive wages, flexible hours, paid sick days, pension options, rural and weekend premiums and more!.Personal Sup... Show more

Field Support Specialist

Mirion TechnologiesConcord, Canadá
Full-time

The Field Support Specialist provides service, preventative maintenance, repair and training requirements to customers.The Field Support Specialist is responsible for on-site training on radiation ... Show more

Behaviour Support Worker-GTA

vha home health careNorth York, Toronto, ON
CA$25.03 hourly
Part-time +1

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario.Our team is made up of close to 3,000 caring and committed professionals who love what they do.Our prov... Show more

Bilingual Technical Support Specialist

Randstad CanadaRichmond Hill, Ontario, CA
CA$25.00–CA$28.00 hourly
Full-time +1
Quick Apply

Do you love solving problems and finding solutions to other people's tech woes? Are you tech savvy and passionate about helping others? Do you have customer service skills within an office environm... Show more

Jr. Desktop Support

people to goNorth York, Ontario, Canada
Full-time
Quick Apply

Job Title: Junior Desktop Support.Desktop Support resource to become a part of the Desktop Support Team.Provide desktop support for users with their PC’s, laptop and BlackBerry issues.Repair/upgrad... Show more

IT Support Specialist

adaria vending servicesConcord, ON, CA
Full-time
Quick Apply

Adaria is looking for an IT Support Specialist to own two connected responsibilities: day-to-day internal IT support across our Toronto office, and front-line customer support for external customer... Show more

Direct Support Professional

Reena Foundation1 Promenade Circle, Thornhill ON
CA$26.30 hourly
Part-time

A Direct Support Professional (DSP) is responsible to support individuals with developmental disabilities to live in a state of dignity, to share in all elements of living in the community and to p... Show more

Personal Support Worker

chatsRichmond Hill, ON, CA
Full-time

PERSONAL SUPPORT WORKER vacancy.Assisted Living – Richmond Hill.Passionate about elder care? Let’s talk.First Aid certificate required.Vehicle and valid Ontario drivers license required.Experience ... Show more

Teacher Training and Pedagogical Support Advisor - Spanish Required

cuso internationalVaughan, Ontario
Permanent

This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Are you passionate about teacher de... Show more

 • Promoted

Customer Support Manager

pure facts financial solutionsToronto, Ontario, Canada, M2N 5S4
CA$100,000.00–CA$120,000.00 yearly
Full-time
Quick Apply

About PureFacts Financial Solutions.PureFacts is the leader in the Revenue Performance Management category for wealth and asset management firms.The PureRevenue™ Platform helps organizations maximi... Show more

Technical Support Representative

mircom group companiesVaughan, Ontario, Canada
Full-time

Technical Support Representative.Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety... Show more

Home Support Supervisor

spectrum health careNorth York , ON, CA
Full-time

Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!.Registered Practical Nurses (RPN).Personal Support Workers (PSWs) i... Show more

Teacher Training and Pedagogical Support Advisor - Spanish Required

cuso internationalRichmond Hill, Ontario
Permanent

This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Are you passionate about teacher de... Show more

 • Promoted
People also ask
Customer & Technical Support Representative-10413780

Customer & Technical Support Representative-10413780

excel gensNorth York, ON, Canada
8 days ago
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description

Customer & Technical Support Representative

Job Type: Full-time, Temporary with the possibility of becoming permanent
Schedule: Monday to Friday, 9:00 a.m. 5:00 p.m.
Work Arrangement: Onsite
Start Date: ASAP
Number of Openings: 1

About the Opportunity

We are looking for a Customer & Technical Support Representative to join our team. In this role, you will be the first point of contact for customers experiencing technical issues with software, Windows-based computer systems, and connected imaging/camera equipment.

This is a hands-on technical support position combining customer service with software, network, Windows, and hardware troubleshooting. You will work directly with customers to understand technical issues, remotely access systems, collect diagnostic information, resolve issues where possible, and escalate complex problems with complete troubleshooting details.

Key Responsibilities

  • Serve as the initial point of contact for customer technical issues.
  • Communicate with customers to understand problems and guide them through troubleshooting.
  • Provide remote technical support using TeamViewer, AnyDesk, Remote Desktop, or similar tools.
  • Troubleshoot Windows, software, hardware, network, connectivity, driver, and configuration issues.
  • Investigate application crashes, freezes, startup issues, permissions, and compatibility problems.
  • Collect and review application logs, Windows Event Viewer logs, error messages, screenshots, and system information.
  • Troubleshoot basic Ethernet, Wi-Fi, TCP/IP, and device connectivity issues.
  • Use tools such as ipconfig, ping, tracert, and nslookup for network troubleshooting.
  • Troubleshoot USB devices, monitors, network adapters, cables, peripherals, and other hardware.
  • Install or reinstall Windows, drivers, applications, and system updates.
  • Prepare and configure Windows-based computers for deployment or reuse.
  • Perform basic Windows recovery and system troubleshooting.
  • Troubleshoot supported imaging and camera equipment, including cables, power connections, adapters, and USB connections.
  • Perform basic hardware adjustments or component replacements when required.
  • Identify whether issues are related to software, hardware, networking, or system configuration.
  • Escalate complex issues with complete diagnostic information and troubleshooting findings.
  • Document customer issues, troubleshooting steps, resolutions, and escalations accurately.
  • Maintain clear, professional, and patient communication with customers throughout the support process.

Requirements

  • 2+ years of experience in technical support, desktop support, IT support, field service, or customer technical support.
  • Strong working knowledge of Microsoft Windows.
  • Experience with Windows tools such as Device Manager, Services, Task Manager, Event Viewer, Control Panel, and Windows Settings.
  • Experience with remote-support tools such as TeamViewer, AnyDesk, or Remote Desktop.
  • Strong troubleshooting and problem-solving skills across software and computer systems.
  • Experience collecting system/application logs and diagnostic information.
  • Basic understanding of TCP/IP and Windows network troubleshooting.
  • Experience installing or reinstalling Windows, drivers, applications, and updates.
  • Hands-on experience troubleshooting computer hardware, USB devices, cables, connectors, and peripherals.
  • Ability to distinguish between software, hardware, network, and configuration issues.
  • Strong customer service and communication skills with the ability to explain technical information to non-technical customers.
  • Strong attention to detail and documentation skills.
  • Ability to work independently and investigate unfamiliar technical problems.
  • Comfortable working with both software and physical hardware.

Nice to Have

  • Experience supporting medical imaging, ophthalmology, diagnostic, laboratory, camera, or specialized equipment.
  • Experience troubleshooting camera or imaging devices.
  • Experience with basic hardware replacement or servicing.
  • Experience with Windows deployment, imaging, or system recovery.
  • Familiarity with device drivers, USB communication, Ethernet-connected devices, and peripheral hardware.
  • Experience reviewing application logs and crash/error information.
  • Experience with Azure-connected or cloud-based applications.
  • Experience providing remote technical support across multiple locations.