Which cities near Markham, ON have the most support engineer job openings?

The cities near Markham, ON that boast the highest number of support engineer jobs are: Toronto Mississauga North York Brampton Oshawa Vaughan Oakville Richmond Hill Ajax Scarborough

Which cities near Markham, ON have the most job openings?

The 10 cities near Markham, ON that have the most job openings are: Toronto Mississauga North York Brampton Oshawa Vaughan Oakville Pickering Keswick Bradford West Gwillimbury

What are the most popular job searches in Markham, ON?

The 10 most popular job searches in Markham, ON are: work from home canada post summer government warehouse weekend amazon warehouse driver customer service weekend weekend

Which cities in Canada offer the highest salaries for support engineer jobs?

The top 10 cities are: Kitchener, ON ( from $ 52,163 to $ 201,281 year ) Kingston, ON ( from $ 152,676 to $ 198,210 year ) Surrey, BC ( from $ 94,641 to $ 171,657 year ) Markham, ON ( from $ 67,500 to $ 165,750 year ) Cambridge, ON ( from $ 89,500 to $ 163,889 year ) Longueuil, QC ( from $ 53,625 to $ 157,113 year ) Barrie, ON ( from $ 64,350 to $ 151,262 year ) Hamilton, ON ( from $ 57,818 to $ 151,183 year ) Ottawa, ON ( from $ 72,352 to $ 150,494 year ) Laval, QC ( from $ 64,210 to $ 149,185 year )

Support engineer Jobs in Markham, ON

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Support engineer • markham on

Last updated: 3 days ago

Tier 1 - Tech Support Engineer

hireVouchRichmond Hill, Ontario, USA

Full-time

Seeking a Desktop Support Specialist (Tier 1) to join their team.The successful candidate will provide advanced troubleshooting and resolution for complex software and hardware issues, ensuring sea... Show more

Tier 1 - Tech Support Engineer

hireVouchRichmond Hill, Ontario, USA

3 days ago

Job type

Full-time

Job description

Our client is seeking a Desktop Support Specialist (Tier 1) to join their team. The successful candidate will provide advanced troubleshooting and resolution for complex software and hardware issues, ensuring seamless IT operations. The role requires a focus on Microsoft technologies, with a significant emphasis on supporting Microsoft 365, Azure, and Windows. Additionally, knowledge of healthcare software is a plus.

Responsibilities:

Handle Tier 1 issues from Tier 1, providing troubleshooting and resolution for software and hardware problems.
Assist with installation, configuration, and support for enterprise software applications to ensure smooth and efficient operation.
Diagnose and resolve hardware issues, including desktops, laptops, printers, and other peripherals.
Provide support for operating systems, network connectivity issues, and system performance optimization.
Maintain detailed records of incidents, solutions, and troubleshooting steps to ensure knowledge sharing and continuous improvement.
Provide on-site support for urgent and complex issues that cannot be resolved remotely.
Set up and configure new IT equipment, including desktops, laptops, monitors, and other peripherals.
Perform regular maintenance tasks to prevent issues and ensure optimal performance of IT systems and equipment.
Offer training sessions and one-on-one support to help users understand and utilize their IT resources effectively.
Support and manage Microsoft technologies such as Microsoft 365, Azure, and Windows.
Acquire and utilize knowledge of healthcare software and related technologies as necessary.

Requirements

Proven experience in a Tier 1 IT support role.
Knowledge of Microsoft 365, Azure, and Windows operating systems.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication skills and the ability to explain technical issues to non-technical users.
Ability to document issues and resolutions clearly and concisely.
Experience in a healthcare setting is a plus but not required.