Support engineer • markham on
Location: Onsite – 95 Apple Creek Blvd.Markham Employment Type: Independent Contractor Hourly Rate: $18/hour Working Hours: 9:00 AM - 5:00 PM / 12:00 noon - 8:00 PM Language Requirement: Engl... Voir plus
The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with.This role is ideal for someone who is... Voir plus
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Voir plus
Direct Support Professional- Richmond Hill.Cedar Heights is looking for caring, enthusiastic, energetic, and professional individuals to work with children, adolescents and adults within our home l... Voir plus
RGH Commercial Equipment ServiceParts Support Specialist$23 - $26 per hourPlease note that this is not an IT positionWho are we:RGH, a division of Heritage Food Service Group of Canada, is the larg... Voir plus
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Voir plus
Primary responsibility will be hardware troubleshooting and workstation (desktop, laptop) PC imaging to address problems with machines that have been deployed to field units across the country.As w... Voir plus
Location: Toronto, ON (North Toronto, ON).Our client currently has an opening for a.The role will provide Networking and Desktop support to users in providing Lotus Notes Ver.ID administration, PC,... Voir plus
We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region.At 360°kid... Voir plus
Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!.Registered Practical Nurses (RPN).Personal Support Workers (PSWs) i... Voir plus
Job Title: Junior Desktop Support.Desktop Support resource to become a part of the Desktop Support Team.Provide desktop support for users with their PC’s, laptop and BlackBerry issues.Repair/upgrad... Voir plus
A Direct Support Professional (DSP) is responsible to support individuals with developmental disabilities to live in a state of dignity, to share in all elements of living in the community and to p... Voir plus
Salary: $55,000 - 60,000 per year.Were looking for a diploma or degree in Information Technology, Computer Science, or a related discipline, or equivalent hands-on experience.We need 3 to 5 years o... Voir plus
Are you someone who enjoys solving complex business problems just as much as writing code? .We're looking for an .This role is ideal for someone who enjoys troubleshooting, improving... Voir plus
Job Title - Sales Support Specialist I</p> <p>Job Location - Markham, Ontario, Canada, L6C 0M1</p> <p>Duration: 12 months </p> <p>Job Description:</p> <... Voir plus
Location: Onsite – 95 Apple Creek Blvd., Markham Employment Type: Independent Contractor Hourly Rate: $18/hour Working Hours: 9:00 AM - 5:00 PM / 12:00 noon - 8:00 PM Language Requirement: English Role Overview We are seeking a customer-focused and results-driven Customer Success & Sales Associate with experience in telecom or IT environments.
This role combines client engagement, solution selling, and customer service to ensure a seamless customer experience from onboarding through ongoing support.
Key Responsibilities Client Engagement & Solutioning Collaborate with the client’s sales team to understand customer needs and recommend suitable telecom solutions Prepare and deliver product presentations, demos, and tailored proposals Respond to customer inquiries with accurate and timely information Work with technical teams to ensure solution feasibility and customization Customer Success & Service Delivery Act as the first point of contact for customer inquiries, service requests, and issue resolution Manage onboarding of new customers and coordinate with internal teams Track accounts, monitor service requests, and ensure SLA compliance Handle escalations professionally to ensure timely resolution and satisfaction Gather and share customer feedback to enhance service quality and offerings Market & Product Knowledge Maintain up-to-date knowledge of telecom products, technologies, and market trends Provide insights on customer needs and competitive positioning to internal teams Qualifications & Skills Minimum 2 years of experience in a call center or sales environment within IT or Telecom Experience with ticketing tools and CRM systems Proven experience in cold calling, upselling, and cross-selling Strong verbal and written communication and presentation skills Ability to explain technical solutions to non-technical clients Strong customer handling and problem-solving skills Proficiency in Microsoft Office (Excel, Word, PowerPoint) Ability to multitask, prioritize, and manage time in a fast-paced environment Punctual and able to work onsite full-time (9 AM – 5 PM) Powered by JazzHR
