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Support engineer Jobs in Toronto, ON

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Support engineer • toronto on

Last updated: 4 days ago

Technical Support Engineer- Canada

AutofleetToronto, ON, CA
Full-time
Quick Apply

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.As a key player in the fleet mobility in... Show more

Sales Support Coordinator

ZondaToronto, ON, CA
Full-time

Sales Support Coordinator (Plan Advisor Trainee).Hybrid | Full-Time | Toronto, Canada.Zonda is redefining the future of housing.From market intelligence and technology to home plans and digital sol... Show more

Senior Technical Support Engineer

STAN AIToronto, Ontario, Canada
CA$80,000.00 yearly
Full-time
Quick Apply

This is a Senior Technical Support Engineer role, you own the technical health of your deployments end to end: when the AI gets something wrong, you find out why — digging through conversation logs... Show more

Lead Java Application Support Engineer

Astra North Infoteck Inc.Toronto, ON, ca
Full-time
Quick Apply

We are seeking a highly experienced Java Technical Lead with 12+ years of hands-on experience in enterprise application development and production support.The ideal candidate will possess strong ex... Show more

Senior Application Support Engineer (Trading & Market Data)

Solactive AGToronto, CA
Full-time +1

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers.From our headquarters in Frankfurt, we power global investment prod... Show more

Specialist, Sales Support

Oatly ABToronto, Canada
Full-time

Hello potential future Oatly employee.It’s us, the original oatmilk company that started in Sweden back 25 or so years ago and has since expanded to the U.Sustainability, health, and transparency a... Show more

Technical support Analyst

ScotiabankToronto, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Technical Support Analyst will be working in a cross functional technology team responsible... Show more

Support Engineer - Proficient

0000055528 RBC Investor Services TrustTORONTO, Ontario, Canada
CA$55,000.00 yearly
Full-time +1

As a Business functional support analyst mainly focus in supporting end-users in resolving business functional problems.The responsibilities of include acknowledging and responding to business func... Show more

Production Support Analyst Engineer (L3) - Operate

DeloitteToronto, ON, ON, CA
Permanent

At Deloitte, our Purpose is to make an impact that matters.We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future.Our work underpin... Show more

System Support Specialist

Livingston InternationalToronto, ON, CA
Full-time

Join Livingston and grow your career in the constantly changing world of international trade.Livingston is a market leader offering customs brokerage, international trade consulting, compliance and... Show more

Technical Support Engineer

Wisedocs AIToronto, ON, CA
CA$30.00 hourly
Full-time
Quick Apply

Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims.With ~$20M USD raised, 100+ team members globally, and 90+ customers across North ... Show more

Application Support Engineer

0000055458 RBC Global Asset Management Inc.TORONTO, Ontario, Canada
CA$67,000.00 yearly
Full-time

As a Level 2 Application Support Engineer, you'll take ownership of the reliability and performance of mission-critical trading platforms.This is more than a support role—you'll drive operational e... Show more

Support Engineer - Proficient

Royal Bank of Canada>TORONTO, Canada
CA$55,000.00 yearly
Full-time +1

As a Business functional support analyst mainly focus in supporting end-users in resolving business functional problems.The responsibilities of include acknowledging and responding to business func... Show more

Database Support Analyst

CGIToronto, Canada
Full-time

We are Canada's largest independent information technology services firm, and after 45 years, we're still growing! Join Canada's largest IT Company as a "Database Support Analyst" in our Banking Se... Show more

Decision Support Specialist

Michael Garron HospitalToronto
Full-time +1

Reporting to the Manager of Decision Support, the Decision Support Specialist will collaborate with the Decision Support team to support clinical programs and management by providing timely, accura... Show more

Client Support Manager

Fidelity InvestmentsToronto
Full-time

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market.We provide trade execution, clearing, custody and back-office support services to Cana... Show more

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Technical Support Engineer- Canada

Technical Support Engineer- Canada

AutofleetToronto, ON, CA
26 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.

As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.

This is a fast-paced role where providing top-tier technical support is essential. You'll also play a key role in sharing product feedback based on client pain points and contributing to various initiatives that drive our growth.

The position is shift-based and requires work during weekends.

What You'll Do

  • Serve as the frontline technical problem-solver for high-value enterprise customers, diagnosing and resolving complex product issues under pressure
  • Apply advanced troubleshooting techniques to tackle challenging technical problems when standard solutions fail
  • Master Autofleet's entire product ecosystem and continuously expand your technical knowledge to stay ahead of evolving features
  • Collaborate directly with Product and R&D teams to investigate critical bugs, escalate urgent customer pain points, and influence product development
  • Take part in customer meetings, help with integrations, and dive deep into real-world use cases to understand exactly how our solutions are being implemented with our products.
  • Provide expert guidance on product configuration to optimize performance for each customer's unique environment

Requirements

  • At least 3 years in technical support engineer or similar technical role
  • Strong customer-facing skills
  • Experience working with JSON, SQL, APIs, and webhooks for diagnosing and resolving issues.
  • Familiar with GCP, Jira, Intercom, and Notion- an advantage
  • Solid technical aptitude and a passion for learning new technologies, products, and methodologies
  • Experience with log analysis and error debugging.
  • Ability to multi-task and prioritize effectively while handling urgent issues.
  • Experience with web technologies and scripting languages - nice to have
  • Fantastic spoken and written English
  • Location (N.A)- must be located in North America