Support engineer Jobs in Toronto, ON

We are seeking a detail-oriented and proactive Licensing Support Specialist to provide comprehensive administrative and operational support to our national licensing team and licensed brokers. This role plays an integral part in ensuring timely and accurate processing of licensing applications, renewals, and regulatory submissions. The ideal candidate brings strong communication skills, exceptional organizational ability, and experience working with licensing processes or within a regulated industry



Advantages
- Location: Toronto, ON
- Hybrid – Onsite a minimum of 2 days per week required
- 7-month contract.
- Competitive pay rate

Responsibilities
Key Responsibilities
Support & Inquiry Management
Respond to inquiries from licensed staff regarding license status, renewal timelines, and application procedures.
Provide guidance on regulatory requirements and internal licensing protocols.

Application Processing
Assist new and current staff with completing licensing applications.
Prepare and submit applications to regulators, ensuring accuracy and compliance with state and federal requirements.

License Renewal Cycle Support
Assist the licensing team during peak renewal periods.
Review and submit renewal forms and coordinate payment of renewal fees to regulatory authorities.
Track renewal progress and follow up on outstanding documentation.

Data Management
Enter and maintain all broker license details in the licensing management system.
Ensure timely updates across all licensing transactions and status changes.

Qualifications
3–5 years of relevant professional experience.
Prior commercial insurance industry experience or experience processing licenses are strongly preferred.
Proficiency in Microsoft Office, including basic Excel.
Familiarity with SharePoint for collaboration and document management.
Excellent written and verbal communication skills.
Strong attention to detail, organizational skills, and data entry accuracy a must have.
Ability to maintain confidentiality and handle sensitive information with discretion.
Ability to work onsite at least 2 days per week in a hybrid work environment.
Bachelor’s degree preferred.

Summary
If you are interested in the role, please apply online at www.randstad.ca. Qualified candidates will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.