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Support engineer Jobs in Toronto, ON

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Support engineer • toronto on

Last updated: 20 hours ago

Technical Support Engineer- Canada

AutofleetToronto, ON, CA
Full-timeFull-time
Quick Apply

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.As a key player in the fleet mobility in... Show more

Senior AI Support Engineer — Remote, Complex Issues

OpenAI, Inc.toronto, on, Canada
RemoteRemote

OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional.We are building the very first post-AGI supp... Show more

 • Promoted • New!

Network Support Engineer - Fully Remote | Upto $70/hr

MercorToronto, Ontario, Canada
CA$50.00–CA$70.00 hourlyCA$50.00–CA$70.00 hourly
RemoteRemote
Part-timePart-time
Quick Apply

Headquartered in San Francisco, our investors include.Network Engineer - Data for Autonomous Systems annotation.Review real-world data from deployed networks, including logs, configs, telemetry, an... Show more

Site Reliability Engineer – Azure Operations, Databricks Support & Incident Response

Astra North Infoteck Inc.Toronto, ON, ca

Site Reliability Engineer – Azure Operations, Databricks Support & Incident Response.Waterloo or Toronto - Hybrid (Tuesday, Wednesday and Thursday).As an Intermediate Site Reliability Engineer,... Show more

Senior Technical Support Engineer

Sentrytoronto, on, Canada
Full-timeFull-time

Software runs the world and the pace is faster than ever.Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time build... Show more

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Software Support Engineer, AFT Quality

Amazon Development Centre Canada ULCToronto, Ontario, CAN
Full-timeFull-time

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when... Show more

AI Support Engineer - Toronto New

Faangapplytoronto, on, Canada

OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional.We are building the very first post-AGI supp... Show more

 • Promoted • New!

Support Specialist

LEAP Legal SoftwareToronto, ON, CA
CA$55,000.00–CA$60,000.00 yearlyCA$55,000.00–CA$60,000.00 yearly
Full-timeFull-time
Quick Apply

The Support Specialist will focus on guiding LEAP clients (customers) on various use and installation-related questions.The ideal candidate will understand client needs related to particular produc... Show more

Infrastructure Support Analyst

ScotiabankToronto, ON, CA

Join a major project team, contributing to its success.Participate in execution calls to implement changes with diverse technical teams.Create and perform network configurations during deployment.H... Show more

Desktop Support Engineer (Independent Contractor)- North York, Ontario, CA

Axiom TechnologiesCanada, North York, Ontario
Full-timeFull-time

Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more

OPEN: Structural Engineer – Pipe Support Design & Seismic Analysis (Nuclear)

CPUS Engineering Staffing Solutions Inc.North York, Toronto

The Structural Engineer will perform pipe support design and seismic qualification work for an operating nuclear generating station, in accordance with ASME Boiler and Pressure Vessel Code Section ... Show more

Enterprise (CLM) Operations Support Engineer

Artech LLCToronto, ON
CA$50.00 hourlyCA$50.00 hourly
ContractorContractor

Title: Enterprise (CLM) Operations Support Engineer -.Location: Brampton, ON - Hybrid (2-3 Days WFO).Enterprise Certificate lifecycle management, Venfi/CyberArk Certificate Management certified and... Show more

Customer Support Advisor

AchieversToronto
Permanent, Full-timePermanent, Full-time

A Customer Support Advisor is a highly skilled, customer-focused professional responsible for delivering exceptional support to both program administrators (clients) and members.This role primarily... Show more

Production Support Engineer (L3) - Operate

DeloitteToronto, ON, ON, CA
PermanentPermanent

At Deloitte, our Purpose is to make an impact that matters.We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future.Our work underpin... Show more

Python Engineer to support client in investment management industry

S.i. SystemsToronto
TemporaryTemporary

Experience developing and consuming.Experience with Python frameworks such as.S3, Lambda, API Gateway, ECS, or similar).Strong SQL skills and experience working with relational databases.Experience... Show more

IT Support Specialist

BGISNorth York, ON, Canada
CA$54,185.00 yearlyCA$54,185.00 yearly
Full-timeFull-time

This role is responsible for providing timely, professional, and effective support for hardware, software, network, and application-related issues while delivering an exceptional customer experienc... Show more

Full Stack Engineer, Support Experience (Greater China Support)

Stripetoronto, on, Canada
Full-timeFull-time

Stripe is a financial infrastructure platform for businesses.Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their ... Show more

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Senior Application Support Engineer (Trading & Market Data) - Toronto

Solactive AGToronto, Ontario, Canada
PermanentPermanent
Quick Apply

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers.From our headquarters in Frankfurt, we power global investment prod... Show more

Dedicated Support Engineer - Toronto

OpenAItoronto, on, Canada

OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional.We are building the very first post-AGI supp... Show more

 • Promoted • New!
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Technical Support Engineer- Canada

Technical Support Engineer- Canada

AutofleetToronto, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.

As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.

This is a fast-paced role where providing top-tier technical support is essential. You'll also play a key role in sharing product feedback based on client pain points and contributing to various initiatives that drive our growth.

The position is shift-based and requires work during weekends.

What You'll Do

  • Serve as the frontline technical problem-solver for high-value enterprise customers, diagnosing and resolving complex product issues under pressure
  • Apply advanced troubleshooting techniques to tackle challenging technical problems when standard solutions fail
  • Master Autofleet's entire product ecosystem and continuously expand your technical knowledge to stay ahead of evolving features
  • Collaborate directly with Product and R&D teams to investigate critical bugs, escalate urgent customer pain points, and influence product development
  • Take part in customer meetings, help with integrations, and dive deep into real-world use cases to understand exactly how our solutions are being implemented with our products.
  • Provide expert guidance on product configuration to optimize performance for each customer's unique environment

Requirements

  • At least 3 years in technical support engineer or similar technical role
  • Strong customer-facing skills
  • Experience working with JSON, SQL, APIs, and webhooks for diagnosing and resolving issues.
  • Familiar with GCP, Jira, Intercom, and Notion- an advantage
  • Solid technical aptitude and a passion for learning new technologies, products, and methodologies
  • Experience with log analysis and error debugging.
  • Ability to multi-task and prioritize effectively while handling urgent issues.
  • Experience with web technologies and scripting languages - nice to have
  • Fantastic spoken and written English
  • Must be legally eligible to work in Canada