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Support engineer Jobs in Toronto, ON

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Support engineer • toronto on

Last updated: 3 days ago

Technical Support Engineer- Canada

AutofleetToronto, ON, CA
Full-time
Quick Apply

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.As a key player in the fleet mobility in... Show more

Software Support Engineer, AFT Quality

Amazon Development Centre Canada ULCToronto, Ontario, CAN
Full-time

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when... Show more

Systems Support Professional

JoleraToronto, ON, CA
Full-time
Quick Apply

Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients.Your clients receive award-winning solutions built... Show more

Site Support Engineer

Apptad IncToronto, ON, Canada
Full-time
Quick Apply

MessageBody">Job Title: Site Support Engineer</b></div> <div><b>Location: Toronto, ON</b></div> <div> </div> <div><b>Responsibil... Show more

Senior Technical Support Engineer

STAN AIToronto, Ontario, Canada
CA$80,000.00 yearly
Full-time
Quick Apply

This is a Senior Technical Support Engineer role, you own the technical health of your deployments end to end: when the AI gets something wrong, you find out why — digging through conversation logs... Show more

Desktop Support Engineer (Independent Contractor)- North York, Ontario, CA

Axiom TechnologiesCanada, North York, Ontario
Full-time +1

Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more

Emergency Phone Support

EF Education FirstToronto, Toronto, ON, Canada
Part-time

Evenings: 5:30 PM – 8:30 AM (Monday–Friday).Full coverage: Saturday & Sunday.On-call position with a fixed stipend for availability and support.Keep the emergency phone active and respond all calls... Show more

Application Support Engineer

Royal Bank of Canada>TORONTO, Canada
CA$67,000.00 yearly
Full-time

As a Level 2 Application Support Engineer, you'll take ownership of the reliability and performance of mission-critical trading platforms.This is more than a support role—you'll drive operational e... Show more

Senior Application Support Engineer (Trading & Market Data)

Solactive AGToronto, CA
Full-time +1

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers.From our headquarters in Frankfurt, we power global investment prod... Show more

Production Support Engineer

J M Group IncToronto, ON, Canada
Full-time
Quick Apply

We are looking for a Production support Engineer to work for the Commercial Line of Business.Monitoring and Alerting:<br /> Implement and maintain monitoring systems to proactively identify p... Show more

Production Support Analyst Engineer (L3) - Operate

DeloitteToronto, ON, ON, CA
Permanent

At Deloitte, our Purpose is to make an impact that matters.We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future.Our work underpin... Show more

Production Support Specialist

Randstad CanadaToronto, Ontario, CA
CA$12.00 hourly
Temporary
Quick Apply

Production Support Specialist (Client Connectivity & Payments).Month Contract Hybrid (Toronto).Are you a production support professional who thrives in high-impact environments where reliabili... Show more

Global Support Analyst

PeopleToGoToronto, ON, Canada
Permanent
Quick Apply

Level 2 (Workforce Management).The end client provides a comprehensive and innovative suite of Workforce Management applications and services that go far beyond traditional time and attendance solu... Show more

Bookkeeper & Office Support

CMG MarketingToronto, ON, CA
Full-time
Quick Apply

We are a small, fast-paced marketing business seeking a reliable and detail-oriented individual to take ownership of both bookkeeping and day-to-day operational support.This is a hands-on hybrid ro... Show more

Application Support Engineer

0000055458 RBC Global Asset Management Inc.TORONTO, Ontario, Canada
CA$67,000.00 yearly
Full-time

As a Level 2 Application Support Engineer, you'll take ownership of the reliability and performance of mission-critical trading platforms.This is more than a support role—you'll drive operational e... Show more

Senior L3 Support Engineer – OnBase ECM & Integrations

Astra North Infoteck Inc.Toronto, ON, ca
Permanent

Senior L3 Support Engineer – OnBase ECM & Integrations.Skills: Microsoft SQL Server 2019.Experience Required: 6-8 Years.L3 Incident & Problem Management.Resolve critical/complex incidents e... Show more

Client Support Manager

Fidelity InvestmentsToronto
Full-time

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market.We provide trade execution, clearing, custody and back-office support services to Cana... Show more

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Technical Support Engineer- Canada

Technical Support Engineer- Canada

AutofleetToronto, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.

As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.

This is a fast-paced role where providing top-tier technical support is essential. You'll also play a key role in sharing product feedback based on client pain points and contributing to various initiatives that drive our growth.

The position is shift-based and requires work during weekends.

What You'll Do

  • Serve as the frontline technical problem-solver for high-value enterprise customers, diagnosing and resolving complex product issues under pressure
  • Apply advanced troubleshooting techniques to tackle challenging technical problems when standard solutions fail
  • Master Autofleet's entire product ecosystem and continuously expand your technical knowledge to stay ahead of evolving features
  • Collaborate directly with Product and R&D teams to investigate critical bugs, escalate urgent customer pain points, and influence product development
  • Take part in customer meetings, help with integrations, and dive deep into real-world use cases to understand exactly how our solutions are being implemented with our products.
  • Provide expert guidance on product configuration to optimize performance for each customer's unique environment

Requirements

  • At least 3 years in technical support engineer or similar technical role
  • Strong customer-facing skills
  • Experience working with JSON, SQL, APIs, and webhooks for diagnosing and resolving issues.
  • Familiar with GCP, Jira, Intercom, and Notion- an advantage
  • Solid technical aptitude and a passion for learning new technologies, products, and methodologies
  • Experience with log analysis and error debugging.
  • Ability to multi-task and prioritize effectively while handling urgent issues.
  • Experience with web technologies and scripting languages - nice to have
  • Fantastic spoken and written English
  • Must be legally eligible to work in Canada