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Support engineer Jobs in Toronto, ON

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Support engineer • toronto on

Last updated: 13 hours ago

Technical Support Engineer- Canada

AutofleetToronto, ON, CA
Full-time
Quick Apply

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.As a key player in the fleet mobility in... Show more

Software Support Engineer, AFT Quality

Amazon Development Centre Canada ULCToronto, Ontario, CAN
Full-time

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when... Show more

Infrastructure Support Analyst

ScotiabankToronto, ON, CA
Full-time

Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.As part of a 24x7 network operations, which runs on 12-hour rotatio... Show more

Site Support Engineer

Apptad IncToronto, ON, Canada
Full-time
Quick Apply

MessageBody">Job Title: Site Support Engineer</b></div> <div><b>Location: Toronto, ON</b></div> <div> </div> <div><b>Responsibil... Show more

Senior Technical Support Engineer

STAN AIToronto, Ontario, Canada
CA$80,000.00 yearly
Full-time
Quick Apply

This is a Senior Technical Support Engineer role, you own the technical health of your deployments end to end: when the AI gets something wrong, you find out why — digging through conversation logs... Show more

Desktop Support Engineer (Independent Contractor)- North York, Ontario, CA

Axiom TechnologiesCanada, North York, Ontario
Full-time +1

Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more

Operations Support Director

CelesticaToronto, ON, CA
Full-time

We are looking for a visionary Operations Support Director to drive our global operational and quoting strategies from within.In this role, you will work with cross-functional managers, collaborate... Show more

IT Support Specialist

Stoakley-Stewart ConsultantsToronto, ON
Full-time +1

This is an excellent role for a Help Desk Technician or IT Support Specialist looking for the next challenge.The perfect role for a passionate professional, supporting an organization’s internal em... Show more

Application Support Engineer

Royal Bank of Canada>TORONTO, Canada
CA$67,000.00 yearly
Full-time

As a Level 2 Application Support Engineer, you'll take ownership of the reliability and performance of mission-critical trading platforms.This is more than a support role—you'll drive operational e... Show more

Senior Application Support Engineer (Trading & Market Data)

Solactive AGToronto, CA
Full-time +1

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers.From our headquarters in Frankfurt, we power global investment prod... Show more

Production Support Engineer

J M Group IncToronto, ON, Canada
Full-time
Quick Apply

We are looking for a Production support Engineer to work for the Commercial Line of Business.Monitoring and Alerting:<br /> Implement and maintain monitoring systems to proactively identify p... Show more

Production Support Analyst Engineer (L3) - Operate

DeloitteToronto, ON, ON, CA
Permanent

At Deloitte, our Purpose is to make an impact that matters.We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future.Our work underpin... Show more

AV Support Technician

ET GroupToronto, Ontario, Canada
CA$70.00 hourly
Full-time

The AV Support Technician provides both in-person and virtual support to users across the office and region.Servicing clients in government and enterprise sectors, our team members may require vari... Show more

IT Support Analyst

Child Development InstituteToronto, ON, CA
CA$70,000.00 yearly
Full-time +1
Quick Apply

Who we are Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy.Our mission is to transform the lives of childre... Show more

Senior L3 Support Engineer – OnBase ECM & Integrations

Astra North Infoteck Inc.Toronto, ON, ca
Permanent

Senior L3 Support Engineer – OnBase ECM & Integrations.Skills: Microsoft SQL Server 2019.Experience Required: 6-8 Years.L3 Incident & Problem Management.Resolve critical/complex incidents e... Show more

Client Support Analyst

University of TorontoToronto, ON, CA
Full-time

The Leslie Dan Faculty of Pharmacy at the University of Toronto is Canada’s top faculty of pharmacy and ranked among the top in the world.We bring together Canada’s leading scientists, researchers,... Show more

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Application Support Engineer

0000055458 RBC Global Asset Management Inc.TORONTO, Ontario, Canada
CA$67,000.00 yearly
Full-time

As a Level 2 Application Support Engineer, you'll take ownership of the reliability and performance of mission-critical trading platforms.This is more than a support role—you'll drive operational e... Show more

Client Support Manager

Fidelity InvestmentsToronto
Full-time

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market.We provide trade execution, clearing, custody and back-office support services to Cana... Show more

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Technical Support Engineer- Canada

Technical Support Engineer- Canada

AutofleetToronto, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.

As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.

This is a fast-paced role where providing top-tier technical support is essential. You'll also play a key role in sharing product feedback based on client pain points and contributing to various initiatives that drive our growth.

The position is shift-based and requires work during weekends.

What You'll Do

  • Serve as the frontline technical problem-solver for high-value enterprise customers, diagnosing and resolving complex product issues under pressure
  • Apply advanced troubleshooting techniques to tackle challenging technical problems when standard solutions fail
  • Master Autofleet's entire product ecosystem and continuously expand your technical knowledge to stay ahead of evolving features
  • Collaborate directly with Product and R&D teams to investigate critical bugs, escalate urgent customer pain points, and influence product development
  • Take part in customer meetings, help with integrations, and dive deep into real-world use cases to understand exactly how our solutions are being implemented with our products.
  • Provide expert guidance on product configuration to optimize performance for each customer's unique environment

Requirements

  • At least 3 years in technical support engineer or similar technical role
  • Strong customer-facing skills
  • Experience working with JSON, SQL, APIs, and webhooks for diagnosing and resolving issues.
  • Familiar with GCP, Jira, Intercom, and Notion- an advantage
  • Solid technical aptitude and a passion for learning new technologies, products, and methodologies
  • Experience with log analysis and error debugging.
  • Ability to multi-task and prioritize effectively while handling urgent issues.
  • Experience with web technologies and scripting languages - nice to have
  • Fantastic spoken and written English
  • Must be legally eligible to work in Canada