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Support engineer Jobs in Toronto, ON

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Support engineer • toronto on

Last updated: 2 days ago

Technical Support Engineer- Canada

AutofleetToronto, ON, CA
Full-time
Quick Apply

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.As a key player in the fleet mobility in... Show more

Network Support Engineer - Fully Remote | Upto $70/hr

MercorToronto, Ontario, Canada
CA$50.00–CA$70.00 hourly
Remote
Part-time
Quick Apply

Headquartered in San Francisco, our investors include.Network Engineer - Data for Autonomous Systems annotation.Review real-world data from deployed networks, including logs, configs, telemetry, an... Show more

Software Support Engineer, AFT Quality

Amazon Development Centre Canada ULCToronto, Ontario, CAN
Full-time

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when... Show more

Production Technical Support

Randstad CanadaToronto, Ontario, CA
Temporary
Quick Apply

We are seeking a senior-level Technical Support Engineer (L3) to join our growing technology division.In this role, you will be the final line of defense for complex technical issues, focusing heav... Show more

Litigation Support Analyst ()

TransPerfectToronto, ON, CA
Full-time

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace.Today, we have grown to be an industry leader organization by helping clients globalize their ... Show more

Desktop Support Engineer

Astra North Infoteck Inc.Toronto, ON, ca
Full-time
Quick Apply

Hybrid – 2 Days per Week in Office.L2 End User Computing (EUC) and desktop support across enterprise environments.The ideal candidates will have strong hands-on experience supporting Windows deskto... Show more

Senior Technical Support Engineer

STAN AIToronto, Ontario, Canada
CA$80,000.00–CA$110,000.00 yearly
Full-time
Quick Apply

This is a Senior Technical Support Engineer role, you own the technical health of your deployments end to end: when the AI gets something wrong, you find out why — digging through conversation logs... Show more

IT Support Specialist

Stoakley-Stewart ConsultantsToronto, ON
Full-time +1

This is an excellent role for a Help Desk Technician or IT Support Specialist looking for the next challenge.The perfect role for a passionate professional, supporting an organization’s internal em... Show more

Senior Cloud Support Engineer

J M Group IncToronto, ON, Canada
Full-time
Quick Apply

We are hiring for a <b>Senior Cloud Support Engineer</b>.The role focuses on L2/L3 production support for enterprise cloud platforms and business-critical applications across Azure, AWS... Show more

Lead Data Engineer & Operations Support

Royal Bank of Canada>TORONTO, Canada
Full-time

The Engineering team is driving multiple complex, enterprise-wide initiatives to build RBC's next-generation data platform — one that is AI-ready, scalable, and trusted across the organization.In t... Show more

Senior Application Support Engineer (Trading & Market Data)

Solactive AGToronto, CA
Full-time +1

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers.From our headquarters in Frankfurt, we power global investment prod... Show more

Production Support Engineer (L3) - Operate

DeloitteToronto, ON, ON, CA
Permanent

At Deloitte, our Purpose is to make an impact that matters.We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future.Our work underpin... Show more

IT Support Analyst

Child Development InstituteToronto, ON, CA
CA$70,000.00 yearly
Full-time +1
Quick Apply

Who we are Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy.Our mission is to transform the lives of childre... Show more

Mainframe Application Support Engineer

Lorven technologiesToronto, ON, Canada
Full-time
Quick Apply

Role Name: Mainframe Application Support Engineer </b></p> <p style="text-align:justify"><b>Location: Toronto 4 days a week on site F2F interview might be required... Show more

Operations Support

Recruiting In MotionToronto, ON
Full-time

Toronto, ON (Hybrid - 4x/week in office).Our client is looking for an Operations Support professional to join their growing technology team.This role is well suited to someone who enjoys solving te... Show more

DevOps Support

AcestackToronto, ON, Canada
Full-time
Quick Apply

Role:</b> DevOps Support<br /> <b>Employment:</b> Full Time<br /> <b>Location:</b> Toronto, ON<br /> <b>Work Arrangement:</b> Hybrid ... Show more

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Technical Support Engineer- Canada

Technical Support Engineer- Canada

AutofleetToronto, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.

As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.

This is a fast-paced role where providing top-tier technical support is essential. You'll also play a key role in sharing product feedback based on client pain points and contributing to various initiatives that drive our growth.

The position is shift-based and requires work during weekends.

What You'll Do

  • Serve as the frontline technical problem-solver for high-value enterprise customers, diagnosing and resolving complex product issues under pressure
  • Apply advanced troubleshooting techniques to tackle challenging technical problems when standard solutions fail
  • Master Autofleet's entire product ecosystem and continuously expand your technical knowledge to stay ahead of evolving features
  • Collaborate directly with Product and R&D teams to investigate critical bugs, escalate urgent customer pain points, and influence product development
  • Take part in customer meetings, help with integrations, and dive deep into real-world use cases to understand exactly how our solutions are being implemented with our products.
  • Provide expert guidance on product configuration to optimize performance for each customer's unique environment

Requirements

  • At least 3 years in technical support engineer or similar technical role
  • Strong customer-facing skills
  • Experience working with JSON, SQL, APIs, and webhooks for diagnosing and resolving issues.
  • Familiar with GCP, Jira, Intercom, and Notion- an advantage
  • Solid technical aptitude and a passion for learning new technologies, products, and methodologies
  • Experience with log analysis and error debugging.
  • Ability to multi-task and prioritize effectively while handling urgent issues.
  • Experience with web technologies and scripting languages - nice to have
  • Fantastic spoken and written English
  • Must be legally eligible to work in Canada