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Support engineer Jobs in Toronto, ON

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Support engineer • toronto on

Last updated: 5 days ago

Technical Support Engineer- Canada

AutofleetToronto, ON, CA
Full-time
Quick Apply

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.As a key player in the fleet mobility in... Show more

Software Support Engineer, AFT Quality

Amazon Development Centre Canada ULCToronto, Ontario, CAN
Full-time

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when... Show more

Litigation Support Analyst ()

TransPerfectToronto, ON, CA
Full-time

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace.Today, we have grown to be an industry leader organization by helping clients globalize their ... Show more

Senior Technical Support Engineer

STAN AIToronto, Ontario, Canada
CA$80,000.00 yearly
Full-time
Quick Apply

This is a Senior Technical Support Engineer role, you own the technical health of your deployments end to end: when the AI gets something wrong, you find out why — digging through conversation logs... Show more

Business Support Specialist

WCG International Consultants Ltd.Toronto, Ontario, Canada
CA$55,000.00 yearly
Full-time

Expectation to be in office 5 days/week for the first three months and then transition to a hybrid structure with three days in office, Bay St downtown Toronto and 2 days remote.May require so... Show more

Application Support Engineer

Royal Bank of Canada>TORONTO, Canada
CA$67,000.00 yearly
Full-time

As a Level 2 Application Support Engineer, you'll take ownership of the reliability and performance of mission-critical trading platforms.This is more than a support role—you'll drive operational e... Show more

Senior Application Support Engineer (Trading & Market Data)

Solactive AGToronto, CA
Full-time +1

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers.From our headquarters in Frankfurt, we power global investment prod... Show more

Production Support Engineer

J M Group IncToronto, ON, Canada
Full-time
Quick Apply

We are looking for a Production support Engineer to work for the Commercial Line of Business.Monitoring and Alerting:<br /> Implement and maintain monitoring systems to proactively identify p... Show more

Production Support Analyst Engineer (L3) - Operate

DeloitteToronto, ON, ON, CA
Permanent

At Deloitte, our Purpose is to make an impact that matters.We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future.Our work underpin... Show more

Cloud Support Engineer

Ingenico GroupToronto HQ, CA, L4W 5L9
CA$75,000.00 yearly
Full-time

Ingenico is the global leader in payments acceptance solutions.As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class ter... Show more

Jr. Desktop Support

PeopleToGoNorth York, Ontario, Canada
Full-time
Quick Apply

Job Title: Junior Desktop Support.Desktop Support resource to become a part of the Desktop Support Team.Provide desktop support for users with their PC’s, laptop and BlackBerry issues.Repair/upgrad... Show more

Production Support Engineer

eTeamToronto, ON
Full-time

Role Name: Production Support Engineer.Location: Toronto, ON ( days a week on site FF interview might be required).Capgemini is looking for a Production support Engineer to work for the Commercial ... Show more

Application Support Engineer

0000055458 RBC Global Asset Management Inc.TORONTO, Ontario, Canada
CA$67,000.00 yearly
Full-time

As a Level 2 Application Support Engineer, you'll take ownership of the reliability and performance of mission-critical trading platforms.This is more than a support role—you'll drive operational e... Show more

Senior L3 Support Engineer – OnBase ECM & Integrations

Astra North Infoteck Inc.Toronto, ON, ca
Permanent

Senior L3 Support Engineer – OnBase ECM & Integrations.Skills: Microsoft SQL Server 2019.Experience Required: 6-8 Years.L3 Incident & Problem Management.Resolve critical/complex incidents e... Show more

Home Support Supervisor

Spectrum Health CareToronto, Ontario, Canada
Full-time

Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management.Travel to patient’s homes in the community .Work collaboratively with multidiscip... Show more

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Technical Support Engineer- Canada

Technical Support Engineer- Canada

AutofleetToronto, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.

As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.

This is a fast-paced role where providing top-tier technical support is essential. You'll also play a key role in sharing product feedback based on client pain points and contributing to various initiatives that drive our growth.

The position is shift-based and requires work during weekends.

What You'll Do

  • Serve as the frontline technical problem-solver for high-value enterprise customers, diagnosing and resolving complex product issues under pressure
  • Apply advanced troubleshooting techniques to tackle challenging technical problems when standard solutions fail
  • Master Autofleet's entire product ecosystem and continuously expand your technical knowledge to stay ahead of evolving features
  • Collaborate directly with Product and R&D teams to investigate critical bugs, escalate urgent customer pain points, and influence product development
  • Take part in customer meetings, help with integrations, and dive deep into real-world use cases to understand exactly how our solutions are being implemented with our products.
  • Provide expert guidance on product configuration to optimize performance for each customer's unique environment

Requirements

  • At least 3 years in technical support engineer or similar technical role
  • Strong customer-facing skills
  • Experience working with JSON, SQL, APIs, and webhooks for diagnosing and resolving issues.
  • Familiar with GCP, Jira, Intercom, and Notion- an advantage
  • Solid technical aptitude and a passion for learning new technologies, products, and methodologies
  • Experience with log analysis and error debugging.
  • Ability to multi-task and prioritize effectively while handling urgent issues.
  • Experience with web technologies and scripting languages - nice to have
  • Fantastic spoken and written English
  • Must be legally eligible to work in Canada