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Support engineer • hamilton on
Enterprise Support Engineer
Evertz Microsystems LimitedBurlington, Halton Region, CA- Promoted
Direct Support Professional
Choices AssociationHamilton, ON, CanadaCredit Support Administrator
Randstad CanadaBurlington, Ontario, CAWarehouse / Counter Support
Graybar Energy Ltd.Hamilton, ON, CAPersonal Support Worker
ParaMed Home Health CareBurlington, Halton Region, CAField Technical Support Specialist / Engineer - Canada
KonecranesBurlington, Halton Region, CAL2 Deskside Support Engineer
Tata Consultancy ServicesOntario, CACloud Support Engineer
CanonicalHamilton, ON, CAMaintenance Support
Precision Record PressingBurlington, Halton Region, CAProgram Support Volunteer
Burlington Public LibraryBurlington, ON, CA- Promoted
Personal Support Worker
ComForCare Home Health Care - HaltonBurlington, ON, CanadaYouth Support Worker
EmergencyMDHamilton, ON, CAPersonal Support Worker
Home Care Association of AmericaBurlington, Halton Region, CAIT Support Services Engineer NA AGP
Ardagh GroupBurlington, Ontario, CanadaEnterprise Support Engineer
EvertzBurlington, Halton Region, CATransitional Support Worker Community Support Services
Good Shepherd CentresHamilton, Ontario, CanadaPeer Support Worker
YWCA HamiltonHamilton, Ontario, CanadaPersonal Support Worker
ComForCareBurlington, Halton Region, CAAdministrative Support Coordinator
L3Harris TechnologiesHamilton, ON, CA- Kitchener, ON (from $ 52,163 to $ 201,281 year)
- Kingston, ON (from $ 152,676 to $ 198,210 year)
- Surrey, BC (from $ 94,641 to $ 171,657 year)
- Markham, ON (from $ 67,500 to $ 165,750 year)
- Cambridge, ON (from $ 89,500 to $ 163,889 year)
- Longueuil, QC (from $ 53,625 to $ 157,113 year)
- Barrie, ON (from $ 64,350 to $ 151,262 year)
- Hamilton, ON (from $ 57,818 to $ 151,183 year)
- Ottawa, ON (from $ 72,352 to $ 150,494 year)
- Laval, QC (from $ 64,210 to $ 149,185 year)
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Enterprise Support Engineer
Evertz Microsystems LimitedBurlington, Halton Region, CA- Full-time
Evertz is looking for highly technical and self-motivated individuals for a challenging role in enterprise class software / hardware support engineering. If you are looking to learn and grow with the latest and greatest technologies in the Media and Entertainment (M+E) industry and build strong customer communications skills, this position is for you!
While working with Evertz Enterprise Support group you will be supporting major M+E customers globally. The opportunities to learn and grow within the industry are limitless. Our products use a broad range of leading-edge technologies that are highly relevant in both the IT and Media Entertainment Industries, amongst others!
You will be working with Evertz’ industry leading in Media Supply Chain and Linear Playout solutions. You will assist customers in maintaining superior system up-time and performance by assisting the with quick, efficient and professional problem solving. You will be integrally involved in both private and public cloud deployments of the Evertz hardware and software technology stack.
Responsibilities
- Respond and provide expert technical direction to customers regarding operational issues, firmware upgrades and general system maintenance
- Regularly assess customer applications and trouble‑shoot / diagnose issues through research and / or issue replication to determine the root cause
- Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear, and professional manner
- Maintain a communication link between customer service and other Evertz departments by partnering to resolve customer issues and communicating status / progress to customers.
- Aid in design changes and interface with Evertz Product Management team regarding new “feature requests”
- Support the development of communications tools by generating or authoring customer guides as well as by providing detailed technical information to technical writing group.
Skills and Abilities
Qualifications
What we offer
About Us
Evertz Microsystems (TSX : ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end‑to‑end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.
Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.
With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in : Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.
Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.
Thank you for considering a career with Evertz!
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