Support engineer Jobs in Hamilton, ON

HOURS - Monday to Friday 9am-5pm, some evenings, weekends or extended hours may be required

Rate of Pay- $24.89/ Hourly

Reason for posting- This posting is for an existing vacancy

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at

This opportunity is with our Good Shepherd - Women's Services - Community Support Services

How You Will Make an Impact

Reporting to the Program Manager of Community Support Services, the successful candidate will be responsible for the provision of service to clients of the Second Stage and Transitional Housing programs. The candidate will assist households in the development of housing-based personalized care plans. As part of your role, you will maintain a caseload and regularly engage with clients to monitor progress and provide support. Additional responsibilities include:

• Intake, safety assessment and planning, and assisting in the development of individualized care plans.
• Housing-based functions including housing searches, viewings, applications, lease signings, advocacy and referrals.
• Discharge planning
• Plan and participate in community events, and public education opportunities
• Plan and facilitate groups/actives
• Maintain confidentiality with regards to clients/staff and Centre's records
• Ensure adherence to occupational health and safety regulations, corporate and program policy

What You'll Bring to Our Team

• Completed post-secondary education in social services or a related field is required
• Have strong knowledge of, and experience working with a range of issues impacting women, gender diverse individuals and families including homelessness, gender-based violence, immigration, poverty, mental health and substance use
• Minimum of one year experience providing direct client care in a social services setting, with a focus on assessments, case management, safety and individualized care planning.
• Knowledge of the housing system in Hamilton, Residential Tenancies Act, and the Ontario Human Rights Code
• Understand and be comfortable working from a person-centered, harm reduction, trauma-informed approach
• Fluency in a 2nd language is an asset
• CPR certification or willingness to be certified is required
• Valid G license and ability to drive company vehicle required
• Excellent interpersonal and conflict resolution skills
• Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE / FAMILY ASSISTANCE PROGRAM(EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE
• Extended Health Benefits

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at .