Support analyst • surrey bc
We are looking for an IT Analyst to join our team in Burnaby! As an IT Analyst, you are responsible for coordinating IT service delivery, managing projects, and overseeing the acquisition and deplo... Show more
Auxiliary Administrative Support Services.Institute in a variety of temporary administrative support assignments.The temporary assignments could be part-time or full-time hours of work and located ... Show more
Fortinet is looking for a Security Operations Centre (SOC) Analyst to be part of the FortiCloud SOC-as-a-Service team.This is a highly technical role, monitoring security events, identifying threat... Show more
Affiliation: Management & Exempt.Employment Status: Full-Time Temporary.Short-term Incentive Eligible: No.Temp Duration: till approx Jan 14, 2028.Posting End Date: Open until filled.As the province... Show more
Employment Status: Full-Time Regular.Short-term Incentive Eligible: No.Posting End Date: Open until filled.As the province’s largest energy provider with more than 100 years of knowledge and experi... Show more
Our Vancouver client is seeking a detail-oriented Quality Assurance (QA) Analyst for an initial 12-month contract to establish and sustain a formal quality assurance practice across enterprise anal... Show more
Engineers and Geoscientists BC is currently searching for a Senior Financial Analyst to join our team in Burnaby on a contract from November 2026 until January 2028!.The Senior Financial Analyst is... Show more
As trusted Executive & Professional Search partners, Talent Edge brings deep expertise in talent acquisition and advisory across industries.We leverage cutting-edge research and market mapping tool... Show more
Month Contract (November 2026 – November 2027).Utilities / Transmission / Data Analytics.MatchBox Consulting Group is seeking.British Columbia's largest utility providers.Transmission Sustainment P... Show more
Stellar Personnel is seeking a compassionate and dedicated Personal Support Worker (PSW) to provide personalized care and companionship to a private client living with dementia in Surrey, British C... Show more
Texcan provides customers with high quality wire and cable products at the best value possible.As one of Canada’s largest distributor for over.We supply solutions for a variety of different markets... Show more
STATEMENT: Park Place Seniors Living (Park Place) will have standardized position descriptions for all employees based on relevant standards of practice and/or provincially-mandated expectations an... Show more
Financial Planning & Analysis, Analyst.This is a hybrid role, 3 days in the office and 2 days remote.Join Our Team at Convoy – Where Your Career Builds as Strong as Our Materials!.Founded in 1972, ... Show more
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At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it.We power progress and protect ambition: for the clients who count on us,... Show more
The ERP Administrator is a critical, cross-functional role within the Business Applications team, focusing on administrative management, user support, and system health for NetSuite and related app... Show more
COMMUNITY SUPPORT WORKER About the role As our Community Support Worker, you will work as part of a vibrant team to provide care and support to people living in staffed homes within their community... Show more
A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Show more
Location Sudbury, ON, Surrey, BC or Val-d’Or, QC.At Sandvik, we offer you a world of opportunities.Our diverse businesses and global network enable you to explore your potential and thrive.We recog... Show more
Overview
We are looking for an IT Analyst to join our team in Burnaby! As an IT Analyst, you are responsible for coordinating IT service delivery, managing projects, and overseeing the acquisition and deployment of technology assets for offices across British Columbia. The IT Analyst role is focused on ensuring that computer systems operate effectively so users can perform their organizational responsibilities efficiently. This includes receiving, prioritizing, documenting, and actively resolving escalated support requests. Troubleshooting may involve the use of diagnostic tools and help desk ticketing systems, as well as providing hands-on support at office locations. This role requires you to be in the office five days per week. How you'll make an impact Contribute to IT projects by implementing a wide range of technology solutions, including networking equipment, end-user devices, personal computers, cabling, and related software. Provide Level 1 and Level 2 support for tickets submitted through the Service Desk. Deliver advanced hands-on technical support for requests assigned by the Service Desk. Communicate and escalate incidents and requests as required to ensure timely resolution. Log, monitor, and review incidents and requests to ensure proper documentation and resolution. Investigate hardware issues and perform minor repairs to system hardware and communication connections. Act as the site lead for technical projects, coordinating infrastructure requirements for new office builds or office relocations. Participate in meetings, committees, and ongoing training initiatives to enhance individual, departmental, and organizational performance. Assist and train users on the effective use of technology to improve efficiency and productivity. Mentor and collaborate with other technical analysts and members of Gallagher Technical Services (GTS). Contribute to IT project planning and budgeting as needed. Work effectively with regional staff and GTS personnel to ensure divisional priorities and standards are met. Adhere to GTS standards, policies, and procedures to maintain consistency and quality. Perform other duties as assigned to support team and organizational objectives. About you A Bachelor's degree in Computer Science or a related field, a college diploma/certificate in IT, or 3 years of experience in a similar role. A professional demeanor and excellent communication skills, with the ability to clearly explain technical concepts to non-technical users. Strong understanding of technologies and solutions, with the ability to proactively manage resources and priorities. Excellent analytical and multitasking abilities, with a customer-focused approach and strong problem-solving skills. Proficiency in Microsoft Office applications and the ability to provide on-site technology support for projects. A valid provincial driver’s license and willingness to travel to assigned locations (approximately 20% travel).
