Support analyst Jobs in Richmond, BC

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Description

We are hiring for this position out of our Toronto and Vancouver offices. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.

About the role:

As a Compliance Analyst, you will be supporting the day-to-day activities of the Regulatory Compliance Management (RCM) program. You are a motivated and focused individual with a team-oriented mindset who has experience providing compliance, regulatory, legal or research services. You have experience analyzing regulatory and policy issues, conducting research and analysis on a spectrum of matters, and writing business documentation. You understand the importance of relationship management and have experience engaging with various levels of business stakeholders. You are a natural problem-solver and use your knack for analysis when finding solutions. You thrive in a fast-paced environment and enjoy the challenge of hitting deadlines and creating deliverables.

About the day-to-day:

• Support the governance, execution, and maintenance of the RCM Program.
• Support the ongoing development, implementation, and review of compliance documentation, including policies and procedures.
• Assist with compliance assessments, testing activities, and follow-up actions to assess adherence to regulatory requirements and internal policies.
• Collaborate with business stakeholders to provide compliance guidance and support.
• Monitor regulatory developments and communicate potential business impacts.
• Prepare executive-level reports, presentations, and other compliance-related communications.
• Deliver training on various components of the RCM program tailored to different teams across the organization.
• Conduct research and analysis of regulatory, legal, and policy developments, interpreting requirements and translating them into actionable business guidance.
• Review, draft, and maintain policies, procedures, standards, and operating documentation to support regulatory compliance obligations and operational effectiveness.
• Support the development and implementation of compliance initiatives and manage special projects as required.
• Promote a culture of compliance through stakeholder engagement and knowledge sharing.

About the qualifications:

• 2+ years of work experience in a compliance, regulatory, or legal, or research role.
• Experience within banking, financial services, payments, fintech, regulatory affairs, risk management, or a similarly regulated industry is considered a strong asset.
• Proven ability to comprehend and produce policy, procedural, or technical documents.
• Experience interpreting and applying regulatory, legal, policy, or business requirements and translating them into operational processes and controls.
• Exceptional verbal and written communication skills with demonstrated experience researching, analyzing, synthesizing, and presenting complex information in a clear and concise manner.
• Strong attention to detail with the ability to identify issues, assess impacts, and ensure accuracy in complex regulatory and compliance documentation.
• Strong interpersonal and relationship management skills.
• Experience with working with various stakeholders within an organization, including management.
• Experience with compliance software and/or willingness to learn compliance software.
• Strong proficiency with systems: MS Office 365; intermediate to advanced level of Excel (pivot tables, IF functions, Lookup functions).
• Adaptable, flexible, innovative, and responsive to change.
• Ability to grasp business concepts in a dynamic, fast-paced, and multi-entity environment.

About us:

Peoples Group is a trusted financial services company for the innovators at the forefront of Canada’s economic future. With offices in Vancouver, Calgary and Toronto, we are driving change by working alongside challenger banks, fintechs, brokers, and merchants to foster a dynamic and competitive financial ecosystem.

Our culture is built on four core behaviors: Grit to Grow, Connect to Collaborate, Putting Clients First, and Owning the Outcome. We believe people do not simply choose a company to work for—they choose a company that makes a positive impact in the lives of Canadians. Above all, we value people, build meaningful relationships, focus on individual strengths, and approach our work with passion.

About the work environment:

Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.

We offer:

• A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
• Competitive salaries, profit sharing, RRSP matching and benefits from day one.
• Generous paid time off to help achieve a healthy work-life balance.
• A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.

Hiring process:

If your application is selected, you will be invited for a first interview with one of our Talent Acquisition Business Partners. Depending on the role, interviews may be conducted virtually or in-person. The hiring team will communicate any in-person requirements throughout the process.

Compensation:

The expected salary for this role is approximately $65,000.00 - $75,000.00 annually. Actual compensation may vary based on experience, skills, and qualifications.

NOTE: This job posting is for an existing vacancy. Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted.

We value and celebrate individuality while fostering an inclusive workplace for everyone. If there's any way we can support or accommodate you during the selection process, please don't hesitate to let us know.

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