Support analyst Jobs in Delta, BC

Join Our Team as Robotics Service & Integration Technician

Robotools Canada is seeking a hands-on Robotics Service & Integration Technician to support the servicing, integration, deployment, and customization of industrial robotic systems. This role combines field service, robot maintenance, electrical integration, commissioning, custom fabrication support, and customer deployment activities.

This is an opportunity to work on a wide variety of advanced automation projects, including industrial welding robots, custom robotic material handling cells, autonomous mobile robot (AMR) systems, industrial automation equipment, and prototype R&D platforms. The successful candidate will work closely with engineers, customers, suppliers, and fabrication teams to help build and deploy real-world robotic systems throughout British Columbia and beyond.

Why Join RoboTools?

• Work on custom robotic welding systems, AMRs, industrial automation projects, and prototype R&D systems.
  
• Hands-on exposure to industrial robots and cobots, controls, sensors, and advanced automation technologies.
• Opportunity for factory and supplier training in Canada and the USA.
• Small, agile engineering team with broad technical exposure and growth opportunities.
• Varied work including fabrication, robot commissioning, troubleshooting, customer support, and system deployment.
• Direct involvement in new robotics technologies and real customer applications.
• Opportunity to grow into advanced robotics, field service, or commissioning roles.

Key Responsibilities

• Service, inspect, and maintain industrial robot systems, including Kawasaki industrial robots, Fairino cobot systems and Proprietary robot systems.
  
• Assist with the design and testing of R&D test equipment.
• Wire industrial control systems, sensors, instrumentation, and safety devices.
• Install robot cell fencing, safety systems, cabling, and automation hardware.
• Accurately position and assemble robot cell components from drawings and layouts.
• Assist with robot commissioning, recovery, and startup using teach pendants.
• Perform troubleshooting of electrical, mechanical, pneumatic, and control system issues.
• Support custom fabrication, prototype assembly, and integration activities.
• Provide technical sales support by collaborating with customers, sales, and engineering teams to understand customer requirements and recommend appropriate robotics and automation solutions.
• Travel to customer sites throughout British Columbia for installations and service call.
  
• Support occasional travel to the USA for supplier visits, technical training, and equipment support.
• Maintain safe working practices around industrial automation equipment.

Desired Skills & Experience

• Electrical, automation, mechanical, or mechatronics technician background preferred.
  
• Experience with industrial robots or industrial automation equipment.
• Comfortable using industrial robot teach pendants.
• Basic understanding of industrial electrical systems and industrial sensors.
• Basic understanding of robotic arm kinematics.
• Ability to read wiring diagrams, schematics, and mechanical drawings.
• Mechanical aptitude and experience using hand and power tools.
• Experience with pneumatics and industrial IO systems is an asset.
• Welding, fabrication, or machining experience is an asset.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently at customer sites.
• Strong communication and teamwork skills.
  
• Ability to adapt and learn new robotic systems and technologies quickly.
• Experience in Sales Support Engineering.

Requirements

• Valid driver's license and reliable vehicle.
• Valid passport and ability to travel internationally (e.g. USA).
• Willingness to travel throughout British Columbia.
• Ability to lift equipment and work in industrial environments.
• Ability to work safely around industrial equipment and follow safety procedures.

Benefits & Perks

• Comprehensive health, dental, and vision benefits.
• Opportunities for professional development and training.
• Collaborative and innovative work environment with access to the latest automation technologies.
• Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM.
• Work Location: Delta, BC.
• Compensation: This is a full-time, permanent position with an annual salary range of $75,000 to $95,000, based on experience and qualifications.

About Robotools Canada
Robotools Canada develops and supports industrial robotic and automation systems for manufacturing, welding, material handling, and industrial R&D applications. Our work includes robotic welding cells, autonomous mobile robots, industrial integration projects, and advanced robotics development for Canadian industry.

We are looking for practical, motivated individuals who enjoy solving technical problems, working with advanced technology, and building real-world robotic systems.