Support analyst Jobs in Delta, BC

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At Primacorp Ventures, we are all about creating opportunities and making a meaningful impact. Founded in 1995, we're the largest accredited independent post-secondary education group in Canada. Yet, for us, this is just the opening act of our transformative journey!

SAP Payroll Implementation Lead

Position Summary

We are seeking a highly organized and technically skilled SAP Payroll Implementation Lead to support the implementation, testing, optimization, and ongoing enhancement of payroll systems across the organization. This role is ideal for an individual with extensive experience in SAP SuccessFactors, SAP Payroll, and payroll system implementations who thrives in fast-paced project environments and enjoys solving complex system, integration, and process challenges.

Candidates with SAP Certified – SAP HCM Payroll for SAP S/4HANA certification are strongly preferred, as this designation will be considered a significant asset in supporting the organization's SAP payroll transformation initiatives and long-term payroll system strategy.

Key Responsibilities

Payroll System Implementation & Project Support

• Support the implementation and configuration of SAP SuccessFactors Payroll and related payroll systems.

• Collaborate with internal stakeholders and external vendors to gather business requirements and translate them into system solutions.

• Participate in implementation planning, project meetings, timelines, and deployment activities.

• Assist in payroll parallel testing, user acceptance testing (UAT), and post-implementation validation.

• Identify and troubleshoot system defects, configuration issues, and process gaps, escalating as necessary.

System Testing & Validation

• Develop and execute detailed test scripts for payroll processes, integrations, and system enhancements.

• Validate payroll calculations, earnings, deductions, taxes, and employee data accuracy.

• Document testing outcomes, deficiencies, and corrective actions clearly.

• Support end-to-end testing during system upgrades, patches, and process changes.

Data Analysis & Reporting

• Analyze payroll and HR data to ensure system integrity, accuracy, and compliance.

• Support data migration, cleansing, and validation activities during implementation phases.

• Prepare reports and dashboards to support project tracking, payroll reconciliation, and operational decision-making.

• Investigate discrepancies and provide data-driven recommendations for resolution.

Stakeholder Collaboration & Support

• Act as a liaison between Payroll, HR, IT, Operations, and implementation partners.

• Provide functional support and guidance to end users during implementation and stabilization periods.

• Develop training materials, process documentation, and standard operating procedures (SOPs).

• Support change management initiatives related to payroll transformation projects.

Continuous Improvement

• Identify opportunities to streamline payroll workflows and improve system functionality.

• Recommend enhancements to payroll processes, reporting capabilities, and system integrations.

• Contribute to long-term payroll optimization and automation initiatives.

Qualifications & Experience

• 2–5 years of experience working with SAP SuccessFactors
• SAP Certified - SAP HCM Payroll for SAP S/4HANA with strong functional knowledge
• Bachelor’s degree in Information Technology, Business Systems, or related discipline
• Proven experience in SAP implementation, transformation, or functional support roles
• Deep knowledge of payroll processes, data structures, and compliance requirements.
• Proven experience with system testing, UAT coordination, and data validation.
• Education: Post-secondary degree in Business, Human Resources, Information Systems, Finance, or a related field.
• Certification: PCP designation or payroll-related certification is considered a significant asset.

Skills & Competencies

• Analytical Thinking: Strong problem-solving skills with high attention to detail.

• Project Management: Ability to manage multiple priorities and deadlines within a project environment.

• Technical Aptitude: Proficient with payroll systems, reporting tools, and data analysis.

• Communication: Excellent interpersonal and stakeholder management skills.

• Collaboration: Ability to work effectively across departments and with external vendors.

• Organization: Highly organized with strong documentation and process management skills.

• Adaptability: Comfortable navigating system updates and organizational change.

Why Join Us?

• Competitive Compensation: A salary range of $80,000 – $100,000 based on experience.

• Hands-on Growth: Gain deep experience with SAP SuccessFactors and complex payroll environments.

• High Impact: Play a pivotal role in large-scale system implementations and transformations.

• Career Path: Collaborative environment with opportunities to grow into Senior Payroll, Systems, or Business Analysis roles.

• Location: Head Office (New Westminster, BC)

• Department: Human Resources

• Salary Range: $80,000 – $100,000 per year

• Employment Type: Full-Time

Are you a problem-solver who loves data and system improvements? This role offers a strong foundation to grow your career at the intersection of Payroll and HR technology.

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Don’t hold back!—apply today, even if you do not tick every skills list. We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team.
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