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Support analyst Jobs in Delta, BC

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Support analyst • delta bc

Last updated: 5 days ago

Sales Support Agent - Delta (0726)

Trail Appliances820 Cliveden Place, Delta, BC
Permanent

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience.Trail Appliances is the leading independent appliance ret... Show more

Terminal Support Specialist

Global Container Terminals Inc.GCT Deltaport, Delta, BC, CA
CA$81,120.00 yearly
Full-time

GCT is the operator of the largest container terminal in the country and one of the largest employers in the maritime sector.We are the major entry point for international trade in Canada, totaling... Show more

Customs Import Analyst/Rater

Willson InternationalRichmond, BC, CA
Full-time

Looking for a career, at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you like a role that keeps you on your toes? ... Show more

Senior Power BI Developer

CO_31 Bird Construction Management Services Ltd.Richmond, BC
Full-time

Senior Power BI DeveloperReporting to the Manager, Business Intelligence & Analytics, the Senior Power BI Developer (Internal Job Title: Senior Data Analyst) will have a deep understanding of Data,... Show more

telecommunications technician

Smart-tek Communications Inc.Richmond, BC, CA
CA$27.00 hourly
Permanent

Heures de travail: 40 hours per week.Secondary (high) school graduation certificate.Inspect and test cable signals and associated equipment.Diagnose and locate equipment faults, and adjust, replace... Show more

construction electrician helper

Nightingale Electrical Ltd.Richmond, BC, CA
CA$25.00 hourly
Permanent

No degree, certificate or diploma.Load, unload and transport construction materials.Clean and pile salvaged materials.Remove rubble and other debris at construction sites.Help tradespersons, appren... Show more

home support worker

Kinder Singh Senghera / Sarbjeet Kaur SengheraDelta, BC, CA
CA$24.50 hourly
Permanent

Secondary (high) school graduation certificate.Administer bedside and personal care.Assist clients with bathing and other aspects of personal hygiene.Perform light housekeeping and cleaning duties.... Show more

IT Systems Analyst

Fitness WorldRichmond, BC
Full-time

We’ve been alerted to fraudulent emails, phone calls and offer letters impersonating Fitness World and targeting job candidates.Fitness World does not offer remote roles — all recruitment is conduc... Show more

Business Development Support Engineer

General FusionRichmond, BC, CA
CA$95,000.00 yearly
Full-time

Established in 2002, General Fusion is a global leader in the race to commercialize clean fusion energy.We are pursuing a uniquely practical approach, Magnetized Target Fusion, and aim to provide z... Show more

Operations Support

MatchBox Consulting GroupNew Westminster, British Columbia
Temporary

MatchBox is urgently seeking a.New Westminster based public sector client.This is a hybrid position (2x per week in office and 3 days remote)where candidates must be located in the lower mainland.P... Show more

Sales Support Specialist

SoneparSurrey, BC, CA, V3V 4G4
Full-time

Texcan provides customers with high quality wire and cable products at the best value possible.As one of Canada’s largest distributor for over .We supply solutions for a variety of different market... Show more

Représentant du support à distance bilingue - 24 $ / heure

Teladoc HealthRichmond, British Columbia
CA$24.00 hourly
Full-time

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more

cook

BAAHUBALI BIRYANI HOUSEDelta, BC, CA
CA$20.10 hourly
Permanent

Heures de travail: 30 to 40 hours per week.Secondary (high) school graduation certificate.Plan menus and estimate food requirements for their realization.Prepare and cook complete meals or individu... Show more

Business Analyst

Saltworks TechnologiesRichmond, BC, CA
Full-time
Quick Apply

Saltworks Technologies is a leading Canadian cleantech company solving two of the world's most pressing industrial challenges: water sustainability and critical minerals supply.We design and build ... Show more

IT Support Specialist

Saltworks Technologies IncRichmond, BC, Canada
Full-time

This role is ideal for someone who enjoys troubleshooting, working directly with users, and building strong technical foundations, with room to grow.You will manage end-user support and work closel... Show more

Office Administration Support Work

HRS Talent SolutionsDelta, BC, Canada
CA$28.00 hourly
Remote
Full-time +1
Quick Apply

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Administrative Support Assistant opportunity.This role is best suit... Show more

cleaning supervisor

Surecare Cleaning Services Ltd.New Westminster, BC, CA
CA$36.60 hourly
Permanent

Heures de travail: 30 hours per week.Secondary (high) school graduation certificate.Hire and train or arrange for training of cleaning staff.Supervise and co-ordinate activities of workers.Inspect ... Show more

Transportation Senior Lead

EssilorLuxottica GroupRichmond, BC, CA
Full-time

Benefits/Incentive Information.Founded in 2000, Clearly is on a mission is to eradicate poor vision in the world by 2050 - the world’s largest unaddressed disability.Clearly serves this mission and... Show more

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Sales Support Agent - Delta (0726)

Sales Support Agent - Delta (0726)

Trail Appliances820 Cliveden Place, Delta, BC
5 days ago
Job type
  • Permanent
Job description
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!Our core values: Integrity – We do what’s right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others’ shoes. Authenticity – We like people, not pretense. Determination – We kick down walls. We have everything we need to inspire our customers. Except you.The Sales Support Agent ensures delivery of excellent customer service through timely and accurate support of retail and single-family builder orders, from post-sale through to delivery. The Sales Support Agent maintains contact with the customer throughout, collaborating with internal departments (Purchasing, Dispatch/Delivery, etc.) to achieve and maintain high levels of customer service

As a Sales Support Agent, you will

  • Field customer inquiries by telephone, email and text about their order details from post-sale to delivery
  • Place outbound calls to customers arranging payment, installation, delivery and/or update to order details
  • Support inbound inquiries from sales team in regard to processing of order and status
  • Proactively communicate with internal departments through phone and email to ensure stock and shipment of product to customer’s home or job site ·
  • Maintain accurate records of customer files, shipment dates and order activity information
  • Update and maintain customer files and data base with ship dates, payment details and customer information
  • Investigate and follow up on customer problems resolving escalated issues

To be successful in this role you are

  • Detail-oriented, organized with excellent analytical and problem-solving skills
  • Able to work in tight deadlines, multitask, establish priorities and work and think independently
  • Able to work collaboratively in a team environment and able to work independently
  • Excellent in verbal and written communication skills in English
  • Schedule: Monday to Friday or Tuesday to Saturday, 8:30 AM to 5:00 PM (based on business needs)

The experience we like to see

  • Working knowledge of Microsoft Office: Excel, Outlook and Word
  • Minimum completion of high school or equivalent education
  • Minimum 2 years Customer Service Experience
  • Call Centre experience an asset
  • Experience using Zendesk an asset

Bonus points

  • Preference given to candidates who are fluent in Mandarin/Cantonese or Punjabi/Hindi
  • Experience with de-escalating customer service issues
  • Superior interpersonal, verbal and written communication skills
  • The ability to remain calm during times under stressful situations

Why join Trail?

  • Extended Health Benefits
  • Merit Performance
  • Generous employee discounts
  • Professional Development Programs
  • Employee Recognition Program
  • Company events
$ - $ an hourWe inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.