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We’ve been alerted to fraudulent emails, phone calls and offer letters impersonating Fitness World and targeting job candidates.

Please note:

• Fitness World does not offer remote roles — all recruitment is conducted in person.

• We will contact applicants directly regarding their application.

• We never request sensitive information (e.g., SIN, banking details) before an in-person interview.

If you receive a suspicious message claiming to be from Fitness World, do not respond or share any personal information.

Are you a tech-savvy problem-solver who loves keeping systems running smoothly? We're looking for a driven IT Systems Analyst to be the backbone of our technology operations — resolving technical issues, managing cloud and on-premises infrastructure, and leading new IT projects that make a real impact. If you're ready to build, innovate, and grow, we want to hear from you!

Responsibilities

• Resolve and respond to Help Desk tickets in a timely manner to ensure the smooth operation of our IT infrastructure, including hardware, software, networks, systems, servers, etc.

• Conduct various day-to-day activities, including new hire setup, changes and termination in various company-wide systems.

• Investigate errors and issues to identify the root cause and resolve the issues; escalate as required

• Administer on-premises Windows Server and cloud infrastructure (ex. M365)

• Assist with the deployment and implementation of new hardware, software and systems, etc.

• Help design and implement new IT projects and integrations, and build documentation

Education & Experience:

• Bachelor’s degree in Computer Science, Information Technology, or related field

• 2+ years of experience in Help Desk, IT Support, or System Administrator roles

Skills & Attributes:

• Experience supporting Microsoft 365, Azure AD, and Linux environments

• Familiarity with VMware, backup tools like Veeam, and relational databases (SQL, MySQL, PostgreSQL)

• Experience with scripting languages like PowerShell, JSON, XML, or Python is a strong asset

• Strong troubleshooting and problem-solving skills

• Excellent verbal and written communication

• Comfortable working in a fast-paced, multi-site environment

• Note: Moderate travel between club locations both within the GVRD and Vancouver Island will be required

Our Perks:

• Competitive Compensation

• Group Benefits (dental, extended health & travel)

• Complimentary Membership & Discounted Personal Training for You and One Other

• Access to a relaxing recovery area at our head office—complete with a massage chair to help you recharge during the day

• A dynamic and inclusive workplace

• Opportunities for growth and continuous learning

• A chance to make a real impact across a growing organization

• Supportive leadership and a great team environment

Our Values:

• Passionate: We put our all into everything we do & empower each other to be our best selves every day.

• Inclusive: We welcome everyone to be part of our world & pride ourselves in being a community for all.

• Fun: We laugh, smile, & enthusiastically have a good time, all the time.

• Community: We work, sweat & give back together, creating connected communities inside & out

Fitness World Canada opened our doors in August 2020, establishing ourselves as a health, fitness and wellness community for everyone! Our high value low-cost health communities are making a difference for all fitness enthusiasts, no matter their goal. Fitness World has been a community trademark since 1959. While it’s changed hands over the years, we continue to provide best in class health and fitness facilities and services.