Support analyst Jobs in Vancouver, BC

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Description

We are hiring for this position out of our Toronto, Vancouver and Calgary offices. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.

Role Overview:

Manage closing processes for complex multi-family mortgage transactions, including fundings, renewals, assumptions, takeout conversions, and construction advances. Ensure data integrity, funding accuracy, audit readiness, and compliance with internal controls and regulatory requirements. Service as a key liaison to solicitors, insurance consultants, and other third-party service providers, resolving discrepancies and facilitating seamless transactions. Contribute to continuous process improvements and risk mitigation initiatives.

About the day-to-day:

• Manage closing processes for complex multi-family mortgage transactions, ensuring accurate, timely funding and adherence to internal controls.
• Conduct Quality Assurance reviews of loan data, prepare funding calculations, and system produced documentation to maintain precision and compliance.
• Calculate, process, and authorize mortgage advances, disbursements, construction draws and submit postings, cheque requisitions and PAC setups.
• Maintain organized digital loan files with standard naming conventions and ensure audit-readiness documentation.
• Liaise with solicitors, insurance consultants, and other third-party service providers and internal parties and confirm legal, insurance, and security perfection.
• Collaborate cross-functionally with underwriting. treasury, servicing teams to facilitate transactions or resolve discrepancies.

About the qualifications:

• 1+ year in financial industry, mortgage administration, commercial real estate, or high-volume transaction environments.
• Knowledge of mortgage documentation, loan closing processes, and security perfection.
• CMHC-insured multi-family experience is a strong asset and candidates with this experience will be prioritized.
• Bilingual in French (written and spoken) is a strong asset.
• Experience with loan fundings, advances, disbursements, and construction draws; strong accuracy under deadlines.
• Proven ability to coordinate with external stakeholders and manage high-volume system-based loan administration.
• Highly organized, adaptable, and collaborative, with prioritization skills, and compliance awareness.
• Proficient in Microsoft Office, Teams, and Adobe Acrobat.

About us

Peoples Group is a trusted financial services company for the innovators at the forefront of Canada’s economic future. With offices in Vancouver, Calgary, Toronto, and Montreal, we are driving change by working alongside challenger banks, fintechs, brokers, and merchants to foster a dynamic and competitive financial ecosystem.

Our culture is built on four core behaviours: Grit to Grow, Connect to Collaborate, Putting Clients First, and Owning the Outcome. We believe people do not simply choose a company to work for—they choose a company that makes a positive impact in the lives of Canadians. Above all, we value people, build meaningful relationships, focus on individual strengths, and approach our work with passion.

About the work environment

Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.

We offer:

• A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
• Competitive salaries, profit sharing, RRSP matching and benefits from day one.
• Generous paid time off to help achieve a healthy work-life balance.
• A strengths-based approach, ensuring we work together more effectively.
• A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.

Peoples Group is pleased to offer employees a competitive annual salary plus a discretionary profit share opportunity. Salary for this position will vary between $55,000 and $65,000 per year depending on the knowledge, skills, abilities and experience that the chosen candidate possesses.

NOTE: This job posting is for an existing vacancy. Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted.

We value and celebrate individuality while fostering an inclusive workplace for everyone. If there's any way we can support or accommodate you during the selection process, please don't hesitate to let us know.

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