Business Analyst and Project Support, PDHIS

Job ID 2422487_pl355 Date posted 08 / 23 / 2024

Business Analyst and Project Support, PDHIS

PDHIS Web Solutions

Burnaby, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies / Divisions / Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Business Analyst and Project Support leads the analysis and documentation of business requirements to support projects for designated programs / services within PDHIS. Works in close collaboration with other stakeholders to develop business systems enhancements, business solutions, or business processes. Functions as a Subject Matter Expert (SME) to project team through performing gap analysis of systems and business process mapping including the identification of linkages to other business systems. Provides key contributions to the development of solutions to ensure that business processes and / or project deliverables are consistent, accurate, and timely. Participates in and contributes to strategic planning. Develops project plans for the design, development, and implementation of new business processes, and supports the transition from current systems, practices and processes to an integrated system, common practices, and standardized processes with current or improved functionality.

What you’ll do

• Ensures key results are achieved in accordance with the project plan by analyzing current business systems and processes, generating ideas and formulating recommendations / options, and supporting members of the project in reaching decisions that are within project scope and timelines.
• Implements or contributes to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle. Supports the PDHIS Manager / Team Lead by providing regular updates on the progress as well as any areas of risk associated with the completion of the project both within the project scope and the timeline. Provides professional expertise to staff, departments, PDHIS stakeholders, and guidance regarding standard process for project management.
• Reviews, analyzes and defines current / future state processes and contributes to the development of specifications and testing for all identified development, system modifications, and installations.
• Provides user support, advice and orientation. Develops content, as required, for training modules, delivers training, and provides and guidance to system users and department staff. Develops and maintains online course content as required. Develops and maintains various business processes, policies and procedures, as well as reference documentation such as user instructions, manuals, and reference materials.

What you bring

Qualifications

Skills & Knowledge

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Salary Range : $$67,861 - $97,550 / year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location : 1795 Willingdon Ave, Burnaby, BC V5C 6E3

Closing date : Applications accepted until position is filled

Hours of Work : 800-1630 (Monday to Friday)

Requisition # 171442E

What we do

The Provincial Health Services Authority () plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include : Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs :

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and / or persistently marginalized groups identified under the

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and / or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan : A First Nations Case Study.