Support analyst Jobs in Chilliwack, BC

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

The Opportunity

As a Strategic Human Resources Business Partner (SHRBP), you’ll join our Human Resources team in Chilliwack, BC, or Victoria, BC, report to the VP, Human Resources, and act as a trusted advisor to our regions and teams. You’ll provide expert guidance and help plan and deliver people programs that support our business strategy, spanning employee engagement, performance management, workforce planning, employee relations and compliance with employment laws and standards. This role calls for a high degree of autonomy and close collaboration with leadership teams to foster a high-performing, inclusive culture.

Day in the Life - you will:

• Build trusted relationships with business leaders to align HR strategies with business goals.
• Provide HR support with the ability to demonstrate required skills in critical thinking, influence, problem solving, program management and change management.
• Advise managers and employees to resolve employee relations issues including coaching, researching/investigating situations and recommending business driven proactive, and inclusive solutions.
• Possess current knowledge of legal trends, regulatory changes, best practices in HR, talent management and employment law.
• Act as an advisor and liaison between the business and HUB’s HR Centers of Excellence to advise and contribute to various programs (including but not limited to employee engagement, performance management, and talent development)
• Support leaders with talent assessments and succession planning
• Share key HR data and analytics, identify opportunities for improvement, and make data-driven recommendations to enhance organizational effectiveness
• May provide leadership, coaching and/or mentoring to others on the HR team

What you will bring the team:

• Bachelor’s degree in Human Resource Management or equivalent combination of education and experience preferred.
• Minimum 5 years’ experience in HR, with a focus on business partnering.
• Experience in leadership and/or mentoring is considered an asset.
• Working knowledge of all HR disciplines including performance management, resource planning, compensation, and employee engagement as well experience working within the Employment Standards Act and Human Rights legislation.
• Excellent communication and interpersonal skills with a natural ability to build authentic and trusting relationships
• Strong employee relations experience, including conflict resolution, performance improvement, and terminations.
• The ability to maintain confidentiality and use the utmost discretion and use sound judgement in sensitive situations.
• Customer service focused: the ability to communicate consistently and clearly, respond with empathy and professionalism, and manage expectations.
• Ability to work in a fast-paced environment and manage multiple priorities and deadlines without compromising quality.
• Strong analytical and problem-solving skills with ability to identify key information and issues, interpret data, and determine implications, and provide recommendations.
• Proficiency in Workday/HRIS (Human Resources Information Systems) would be considered an asset

Salary Expectations

The expected salary range for this position is $68,000 to $80,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

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