Support analyst Jobs in Nanaimo, BC

Job Description

Support Services Leader – Upcoming Healthcare Site

We are building a pipeline of experienced leaders for an upcoming healthcare support services operation in the Central Vancouver Island region. This posting is intended to identify candidates with experience in Food Services, Environmental Services (Housekeeping & Laundry), and/or Hospitality Support Services.

Support Services Leadership includes overseeing day to day operations across multiple service lines, ensuring safe, high quality service delivery in a healthcare environment. Responsibilities may include kitchen support, housekeeping/EVS, laundry, and general hospitality services, depending on site needs.

Healthcare - Aramark

Redefining the Patient Experience - We provide industry leading dining, environmental, facilities, and healthcare services in hospitals. By combining hospitality, science, and culinary expertise, we create environments where caregivers and patients can relax, recharge, and recover.

Our services range from Patient Dining, Retail Dining to Clinical Nutrition and beyond.

Job Responsibilities

• Multi Service Operations — Support Food Services, Housekeeping/EVS, Laundry, and hospitality workflows.
• Hands On Food Support — Step into the kitchen to assist with basic food preparation during peak times, absences, or operational needs.
• Team Leadership — Lead, coach, and support frontline staff and supervisors.
• Quality & Safety — Ensure compliance with food safety, sanitation, infection control, and workplace safety protocols.
• Client & Resident Engagement — Maintain positive relationships with clients, residents, and visitors.
• Financial Support — Assist with budgeting, cost control, inventory, ordering, and invoice processes.
• Scheduling & Administration — Support scheduling, payroll processes, and HR policy compliance.
• Continuous Improvement — Identify opportunities to enhance service quality and operational efficiency.

Qualifications

• Experience in Food Services, EVS/Housekeeping, Hospitality, or Support Services leadership (healthcare experience an asset).
• Comfort stepping into the kitchen for occasional food preparation; no culinary certification required.
• Education in Hospitality, Culinary, Environmental Services, Business, or related fields considered an asset.
• Strong communication, problem solving, and team building skills.
• Comfortable working in a fast paced, hands on environment with physical demands.
• Proficiency with Microsoft Office and operational systems.
• Ability to pass a background check.

Education

About Aramark

What We Offer You

• Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
• Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
• Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
• Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
• Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
• Exclusive Perks: Enjoy discounts on everyday products and services to make life more affordable.
• Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
• Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
• Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

The pay range for this position is $60,471.00 - $76,385.00.