Support analyst Jobs in Niagara Falls, ON
Last updated: 7 hours ago
Assignment : RQ08599 - Systems Analyst - Senior Job Title : Systems Analyst Requisition (SS) : RQ08599 <...Show moreLast updated: 7 days ago
We are seeking a detail-oriented and motivated Procurement Analyst to Join our team.This role involves supporting the procurement and supply chain functions by analyzing data, identifying trends, a...Show moreLast updated: 19 days ago
Overview Languages : English Education : Bachelor's degree Experience : 1 year to less than 2 years On site Work must be completed at the physical location.
There is no option to work remotely.Responsi...Show moreLast updated: 30+ days ago
At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential.
Within our friendly and colla...Show moreLast updated: 3 days ago
At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential.
Within our friendly and colla...Show moreLast updated: 3 days ago
Level 3 Support Engineer Type : Full-Time Employment Location : 100% Remote in North America (work from home) Who We Are Cut+Dry is a fast-growing FoodTech startup searching for flexible go-ge...Show moreLast updated: 13 days ago
Job Offer : Business Analyst - Production (Microsoft D365 F&O ERP Global Deployment).Work Mode : Hybrid – (Mainly from home office, with travel of 15-25% (flexible depending on location).Astek is a g...Show moreLast updated: 13 days ago
The Support Analyst provides application support to customers involving answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the c...Show moreLast updated: 30+ days ago
The candidate is expected to provide assistance with both Technical Support issues and product-usage best practices.He should demonstrates in-depth understanding of customers' industries and core b...Show moreLast updated: 30+ days ago
MT Talent is happy to partner with a leading insurance provider to source a dynamic.The Audit Analyst is responsible for conducting routine and non-routine audits to assess the quality of the compa...Show moreLast updated: 30+ days ago
Job role : Associate - Customer Support and Retention.On this project you will be providing frontline customer service and support for internet customers.
You will be answering questions and resolvin...Show moreLast updated: 23 days ago
We are looking for an Application Developer both Java and.The split would be 75% Java work and 25%.This is 1 year contract, work could be out of Toronto or Waterloo.
The required candidate will be a...Show moreLast updated: 30+ days ago
Our Business Support & Sustainment Customer Care team is looking for a Functional Support Analyst to join their diverse team!.
With close to 4 million customers across Ontario, our functional ad...Show moreLast updated: 30+ days ago
Job Title : Business / Technical System Analyst.Location : Canada Remote (Candidate should work in PST timezone).Client is primarily looking for Business / Technical System Analyst.Payment knowledge is pa...Show moreLast updated: 17 days ago
Outlier helps the world’s most innovative companies improve their AI models by providing human feedback.Are you an experienced Math Expert who would like to lend your expertise to train AI models?....Show moreLast updated: 7 hours ago
The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada’s commercial and financial capital.Rotman is a catal...Show moreLast updated: 5 days ago
If you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! .
The Personal Support Worker is a critical role within ...Show moreLast updated: 16 days ago
CWD designs, markets & sells the highest performing consumer electronics that are smart, simple, and stylish.From high fidelity turntables to wireless video connectivity systems, we create inno...Show moreLast updated: 30+ days ago
About MIR Digital : At MIR Digital, we're more than a company-we're a collective of innovators, builders, and change-makers.
We believe in empowering our team member...Show moreLast updated: 8 hours ago
Systems Analyst
Cleo ConsultingON, CanadaFull-time
Quick Apply
Procurement Analyst
AurumOntario, ON, CANCA$50,000.00–CA$60,000.00 yearly
Quick Apply
- Promoted
Business analyst - computer systems
Business Analyst Computer SystemsOntario, CanadaPermanent
- Promoted
Business Analyst Consultant
ImpactLifeWaterloo, Region of Waterloo, CanadaFull-time +1
Business Data Analyst
Innovim Technology SolutionsON, Canada- Promoted
Business Analyst Consultant
Equitable Life of CanadaWaterloo, Region of Waterloo, CanadaFull-time +1
Support Engineer (L3)
Cut+DryON, CAFull-time
Quick Apply
- Promoted
Business Analyst - Production (Microsoft D365 F&O ERP Global Deployment)
AstekOntario, Canada, CanadaFull-time
Customer Support Analyst
N. Harris Computer Corporation - CADOntario,RemoteCA$40,000.00–CA$50,000.00 yearly
Remote
Full-time
Systems Analyst 4-Support
OracleON, CanadaCA$66,700.00–CA$145,000.00 yearly
- Promoted
Audit Analyst
MT TalentSt Catharines, OntarioCA$45,000.00–CA$50,000.00 yearly
Permanent
Quick Apply
- Promoted
Associate Customer Support
Tech MahindraOntario, CanadaFull-time
Application Support Analyst
Juventus ConsultingOntarioCA$80.00 hourly
Sr Analyst Functional Support
EnbridgeThorold, ON, CANCA$50,000.00–CA$52,000.00 yearly
Full-time
- Promoted
Technical System Analyst with Payment Experience
Themesoft Inc.Ontario, Canada, CanadaFull-time
- Promoted
- New!
Math Analyst
OutlierSt. Catharines, CanadaCA$30.00–CA$50.00 hourly
Full-time
- Promoted
Data Analyst
InsideHigherEdAll Cities, OntarioCA$108,463.00 yearly
Full-time
Personal Support Worker
Aspira Heatherwood Retirement LivingSt. Catharines, ONPart-time
Quick Apply
Customer Support Representative
CWDNiagara Falls, ON, CAFull-time +1
Quick Apply
- New!
Sales Support Administrator
MIR Digital SolutionsON, CanadaFull-time
Quick Apply
Systems Analyst
Cleo ConsultingON, Canada7 days ago
Job type
- Full-time
- Quick Apply
Job descriptionNote Frequent travel is required Providing highly specialized senior technical expertise in the development and implementation of Telephony Technology Replacement and processes including assess & document current stakes, and preparing remediation plan and technology impacts for followings at ambulance dispatch sites PBX, Analog Trunking Automatic Call Distribution Voice Over IP (VOIP) Data Networks Session Initiation Protocol Session Border Controller (SBC) Servers (Linux, Windows, AD, VM's) Providing highly specialized senior technical expertise in complex telephony technology related analysis and design, including adherence to any safety standards. Knowledge of Avaya Core / Enterprise Survivable Server (ESS) failover Configuration (R10 Specific) Knowledgeable in using Avaya ESS clusters / Server Role Configuration (OVA type and Virtual Machine Role - R10) Skillset using Avaya Communication Manager Collaborate with architects, analysts, and development team to configure and integrate components and third-party products, tools and solutions with the Avaya technology. Perform analysis, design, configuration, and implementation support for our platform Troubleshoot any arising platform issues and drive exploration of options, recommending solutions and / or preparing discussion for escalation. Extensive experience with issues management. (identification, pre-emption, mitigation, resolution) Develop required technical and test documentation and Document all results in appropriate repositories. Assist with development and running of unit tests, end-to-end flow tests, and cross browser testing Support development coding best practices, standards and frameworks for implementation by junior team members. Lead solution design and implementation of the monitoring solution for telephony. Work with new network project to coordinate telephony implementation readiness. The resources will be required to travel to multiple dispatch centres / CACCs across the province to provide operational support and coordinate / remediate telephony related implementation and integration. Expenditures / reimbursements for travel will be in accordance with the Travel, Meal and Hospitality Expenses Directive. Extension / Amendment Attestation : Extension(s) only allowed using unused days / funds left on contract. No additional funds will be added beyond the maximum contract value and any extension options included in the original SOW. Assignment Type : This position is currently listed as "Hybrid" as consultants will be required to work partly in the physical workplace and partly remotely. The details of this arrangement will be at the Hiring Manager's discretion. Experience with gathering and developing requirements in order to create and maintain a detailed project schedule and / or integrated plan Project Management experience (as appropriate to the specified experience and level) and use of Project Management software (as appropriate to the specified experience level). Experience in the development and implementation of project management processes, plans, and communication tools. An experienced individual with a proven track record for meeting strict deadlines and supporting cross-functional teams to ensure work on tasks / milestones remains within time and cost constraints. Knowledge of OPS Integrated Project Management Framework and Methodology Experience in managing a vendor compromised of multiple organizations and managing multi-million-dollar initiatives Demonstrated experience with Telephone Implementations (experience implementing Avaya Aura and softphone front end) Avaya R10.x. : experience with deployment and patchingDemonstrated experience with planning and implementing telephony services and replacing telephony systems in Public Safety environment Demonstrated knowledge in VOIP deployments, data networks, SIP, Session border controller (SBC) Demonstrated experience with implementing Telephony in a Contact centre environment, knowledge of future NG911 technical requirements such as encryption, security etc Demonstrated experience with back end integration Demonstrated experience on leading a project including technical vendor management, issues management, integration across the multiple vendor solutions such as voice recording (Eventide loggers), Computer Aided Dispatch tools Knowledge of Avaya Aura System session manger, communication manger, gateways, Komutel, Dell servers, web servers, and some legacy technology, for example PBX, analog trunking Nice to have : Familiarity with SQL, linux ,windows 2016 / 19 server edition, encryptions TLS, SRTP , subnets, vlans, trusted / untrusted zones, DNS, VM(virtual Machines, hyper converge(HCI), IP, active directory (AD), NTP, VPN, remote desktop, PBX, PSTN Knowledge of PSAP, CAD(computer aided device) Canadian Next Generation 911,ESINet, E911 Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills, including issues management Demonstrated experience preparing and distributing project updates, progress reports to project stakeholder while managing expectations pertaining to scope and timeline constraints. Demonstrated experience communicating across many functional areas (matrix organization) to actively engage project stakeholders and manage client expectations with diverse interests, technical and non- technical backgrounds using the appropriate level of political acuity and messaging for the audience Demonstrated experience identifying and acquiring a mix of skilled technical resources necessary to complete project assignments / deliverables, including clarifying roles and responsibilities
Assignment : RQ08599 - Systems Analyst - Senior
Job Title : Systems Analyst
Requisition (SS) : RQ08599
Start Date : 2025-04-01
End Date : 2026-03-31
Client : Health Services Cluster
Office Location : 5700 Yonge Street, Toronto
Organization : Health Services Cluster
Ministry : Ministry of Health
Business Days : 250.00
Note : Hybrid - Candidates must work 3 days onsite and 2 days remote
MUST HAVES :
- Avaya R10.x. : experience with deployment and patching
- Demonstrated knowledge in VOIP deployments, data networks, SIP, Session border controller (SBC)
- Knowledge of Avaya Aura System session manger, communication manger, gateways, Komutel, Dell servers, web servers, and some legacy technology, for example PBX, analog trunking
- Familiarity with SQL, linux ,windows 2016 / 19 server edition, encryptions TLS, SRTP , subnets, vlans, trusted / untrusted zones, DNS, VM(virtual Machines, hyper converge(HCI), IP, active directory (AD), NTP, VPN, remote desktop, PBX, PSTN
Description
Avaya Aura and softphone front end
NOTE
Experience and Skill Set Requirements
Project Management Skills - 30%
Technical Skills - 40%
Experience with Avaya contact centre Environment i.e ACD, CMS (call Management system), agent Id, expert agent selection, split skill, vector-VDN, skill, hunt group
Communications / Soft Skills - 30%