Virtual assistant • richmond bc
Student Services - Undergraduate Records.Simon Fraser University is a leading research university, advancing an inclusive and sustainable future.Our purpose – the essence of SFU – is to create and ... Show more
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Union/Affiliation: C.U.P.E. Local 3338
Pay range: $30.57 hourly plus 14% in lieu of benefits SFU Department Descr: Student Services - Undergraduate Records
Position Grade: 7
# of openings: 1
Biweekly Hours: 70
Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
Undergraduate Records maintains the accuracy and integrity of undergraduate academic records and administers academic policies and procedures. The team provides services to students, alumni, faculty, and university departments, including transcript production, graduation assessment, records management, academic standing updates, and policy guidance. Undergraduate Records supports student success and operational excellence by ensuring accurate records, fair and consistent policy application, and compliance with institutional and regulatory requirements. Our team culture is collaborative, service-oriented, and detail-focused, with a strong commitment to accuracy, accountability, continuous improvement, and providing responsive support to the SFU community.
About the Role
Performs complex and specialized clerical functions related to the creation and maintenance of accurate undergraduate student records, acts as an expert and resource person for inquiries from students, staff and faculty on registration, grading, transfer credit, fee assessment, deadlines, graduation processing and related university policies and procedures. Acts as a resource person for our partner institutions and processes records related to students in partnership programs. Reviews and processes a variety of forms and documents while checking for correct application of procedure and accuracy. Provides guidance and subject matter expertise to undergraduate program assistants, advisors, and student services information assistants at the University on matters related to transfer credit, registration, student exceptions to degree progress reports, NCAA compliance and graduation.
Qualifications
High school graduation and one year of post-secondary education, including training in word processing, database and spreadsheet applications. Minimum 3 years of experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.
What We Offer
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):
Additional Information
The assignment end date is March 31, 2027.
