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UniUniVancouver, Metro Vancouver Regional District, CA
30+ days ago
Job type
Full-time
Job description
Overview
Overseas Warehouse Client Development & Account Management
Responsibilities
Proactively develop and maintain overseas warehouse clients, achieving coverage of key accounts including platform-certified warehouses, mid-tier overseas warehouses, and other clients with business needs.
Drive cross-selling / upselling initiatives and establish long-term partnerships with assigned clients.
Conduct regular check-ins to ensure client satisfaction and resolve operational issues promptly.
Daily Performance Monitoring & Client Engagement : monitor daily order fluctuations at partner warehouses; identify sales signals and translate insights into actionable revenue growth plans; submit to Account Managers / Operations.
Collaborate with operations teams on warehouse site visits to diagnose service penetration gaps and develop UNI logistics label promotion strategies to boost market share and client stickiness.
Proactively uncover incremental demand during client visits (e.g., ad-hoc transportation, customized services), converting off-platform opportunities into qualified sales leads to drive SMB and new client acquisitions.
Market Intelligence & Reporting : document service gaps, competitor strategies, and client feedback; share insights with HQ to optimize U.S. market approaches. Submit weekly reports covering warehouse KPIs, client engagement outcomes, and lead conversion progress.
Requirements
Education & Experience : Bachelor’s degree in Business, Logistics, or related fields.
1+ years in business development, client support, or logistics operations, preferably in US third-party logistics (3PL) or warehousing.
Proven experience in field sales, on-site client management, or warehouse coordination.
Skills & Competencies : Strong analytical skills to interpret data trends and propose solutions.
Excellent communication and relationship-building abilities.
Self-driven with the capacity to work independently and collaborate across teams.
Familiarity with US logistics ecosystems (e.g., major warehousing hubs, carrier networks).
Willingness to travel frequently (50%+ time) for warehouse visits; valid driver\'s license required.
Preferred Qualifications
Experience using CRM tools (e.g., Salesforce) and data analytic platforms.
Knowledge of e-commerce logistics, cross-border shipping.
Benefits
Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training programs