Process analyst Jobs in Fredericton, NB

A public sector business application agency is seeking a Business Analyst (Level 2) to support a critical modernization initiative. The project focuses on transforming a legacy system into a secure, scalable, and automated cloud-based application suite. You will bridge the gap between business stakeholders and the technical development team, shaping public-facing portals, self-service features, electronic notification frameworks, and data migration workflows to drastically improve the user experience.

Advantages
Hybrid/Remote Flexibility: Primarily remote work setup, coordinated via the reporting supervisor, with occasional on-site collaboration sessions as needed in Fredericton, New Brunswick.
Impactful Innovation: Work directly on replacing time-consuming manual entry processes with modern, streamlined, self-serve automated tools.
Hardware Provided: The organization furnishes required technology devices and network access infrastructure for the lifecycle of the contract.

Responsibilities
Requirements Elicitation: Conduct remote or in-person facilitation sessions utilizing probing questions to discover stakeholder needs and establish current state/future state designs.
Process Mapping & Design: Document business and application processes, diagram process flows, and define interfaces between application sub-systems, external portals, and legacy architectures.
Agile Deliverables: Develop functional/non-functional requirements, build user stories, manage the product backlog, and design wireframes/screen mock-ups.
Testing & Quality Assurance: Create test cases, author testing specifications, build requirements traceability matrices, and oversee user acceptance testing (UAT).
Data & Reporting Support: Collect, consolidate, and analyze project data from multiple sources to assist in the creation of management dashboards, KPIs, and executive summaries.
Procurement & Compliance: Assess procurement considerations to align project acquisition strategies with organizational compliance standards.

Qualifications
Education: University Degree or Post-Secondary Diploma in IT, Computer Science, or an equivalent technical program.

Core Experience: * Minimum 5 years of IM/IT experience related to the design, development, maintenance, or analysis of business applications.

Minimum 3 to 5 years of dedicated experience working as a Business Analyst.

Technical Skills (Scored Asset Criteria):

3–5 years of experience in business process analysis for complex business transformations within cross-functional environments.

1–3 years of experience working with Azure DevOps.

1–3 years of experience designing user interfaces specifically for mobile-responsive web applications.

Methodologies: Strong operational background using SAFe, Agile, or similar iterative frameworks.

Public Sector Context: 1–3 years of experience working in a project setting within the Canadian government public sector.

Language: Advanced, professional spoken and written competence in English.

Certifications (Asset): Current professional certifications, such as IIBA-CBAP or PMI-PBA, are highly desirable.

Summary
A public sector business application agency is seeking a Business Analyst (Level 2) to support a critical modernization initiative. The project focuses on transforming a legacy system into a secure, scalable, and automated cloud-based application suite. You will bridge the gap between business stakeholders and the technical development team, shaping public-facing portals, self-service features, electronic notification frameworks, and data migration workflows to drastically improve the user experience.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.