Process analyst Jobs in Fredericton, NB

Job Description

Senior Clinical Business Analyst – Oncology

Client: Government of New Brunswick – Department of Health

Program: Provincial Clinical Information Solution (CIS) – Symbio

Contract Duration: November 9, 2026 – November 8, 2028, with two optional one-year renewals

Work Arrangement: Remote, with travel to New Brunswick at least once per month

Work Schedule: Full-time

Maximum Rate: $110/hour, based on a 7.5-hour workday

Target Start Date: November 9, 2026, or earlier if possible

Position Overview

The Government of New Brunswick’s Department of Health is seeking an experienced Clinical Business Analyst – Oncology (BA3) to support the Provincial Clinical Information Solution (CIS), known as the Symbio Program. The program is focused on transitioning from multiple standalone hospital information systems to a unified, standardized, integrated provincial clinical information system.

The successful candidate will bring substantial experience in oncology-focused clinical business analysis, clinical informatics, healthcare operations, and large-scale Electronic Health Record (EHR) or Clinical Information System (CIS) implementations. The individual will work closely with physicians, nurses, nurse practitioners, other regulated healthcare professionals, clinical subject matter experts, project teams, and provincial stakeholders to standardize oncology-related clinical practices and support the design and implementation of clinical content and workflows across New Brunswick.

The primary focus will be the gathering and analysis of clinical and business requirements, development of standardized oncology order sets and clinical documentation templates, business process analysis, detailed solution design, gap analysis, and the building, validation, and testing of clinical content within the CIS.

Key Responsibilities

• Gather, analyze, validate, and document business, clinical, and system requirements related to oncology workflows and clinical information systems.
  
• Lead and facilitate workshops, discovery sessions, and stakeholder engagement meetings with physicians, nurses, nurse practitioners, oncology specialists, and other healthcare professionals.
  
• Conduct use case analysis, business process analysis, workflow mapping, gap analysis, and detailed functional design to support oncology clinical standardization.
  
• Develop, review, and maintain comprehensive business analysis documentation, including business and system requirements, process flows, use cases, user stories, detailed design documents, clinical workflows, user guides, and training materials.
  
• Support the design, standardization, development, and implementation of oncology-related clinical content, including Computerized Provider Order Entry (CPOE), clinical order sets, and clinical documentation.
  
• Analyze clinical workflows and requirements involving ancillary healthcare services, including Pharmacy, Medical Imaging, and Laboratory, where relevant to oncology care.
  
• Collaborate with clinical subject matter experts to review existing requirements, identify gaps, validate clinical standards, and define new business and information technology requirements.
  
• Build, configure as applicable to the assigned role, validate, and test clinical content within the CIS to ensure alignment with approved clinical standards and business requirements.
  
• Support clinical information system implementation activities, including workflow validation, functional testing, issue identification, resolution, and implementation readiness.
  
• Assess the impact of clinical digitization and CIS implementation on healthcare operations, clinical workflows, documentation practices, and patient-care processes.
  
• Work collaboratively with the Clinical Team Lead, Project Manager, clinical stakeholders, technical teams, and other business analysts to ensure consistency and alignment across project workstreams.
  
• Manage multiple project activities and priorities simultaneously while maintaining the quality, accuracy, and completeness of deliverables.
  
• Demonstrate strong self-direction, interpersonal skills, and the ability to engage confidently with stakeholders and subject matter experts at all organizational levels.
  
• Support knowledge transfer, mentoring, and capability development for New Brunswick program personnel in facilitation techniques, business analysis processes, clinical workflow documentation, and related practices.
  
• Contribute to the long-term sustainment of the Symbio Program by enabling provincial personnel to maintain and apply standardized clinical processes and documentation.
  
• Develop and support stakeholder communication, change-readiness, and training activities associated with clinical standardization and CIS implementation.
  
• Participate in occasional after-hours or weekend activities when required, subject to prior approval for overtime or non-business-hour work.
  

Requirements

Mandatory Qualifications and Experience

Candidates must clearly demonstrate all the following requirements:

M1 – Education

A university degree in Healthcare, Business Administration, or Information Technology, or an equivalent combination of applicable oncology education and experience.

M2 – Oncology Clinical Business Analysis: Minimum 5+ Years

At least five years of experience, obtained within the last ten years, working as a Clinical Business Analyst, Clinical Informatics Analyst, or in an equivalent role with direct responsibility for oncology-related:

• Requirements gathering and analysis.
  
• Workshop facilitation and stakeholder engagement.
  
• Use case analysis.
  
• Business process analysis.
  
• Detailed design activities.
  
• Development of business analysis documentation.
  

M3 – Oncology Healthcare Operations and Large-Scale EHR/CIS: Minimum 5+ Years

At least five years of demonstrated experience working with large-scale acute-care Health Information Systems, including Electronic Health Records (EHR) or Clinical Information Systems (CIS), and healthcare operations directly related to oncology.

M4 – Oncology CIS/EHR Implementation: Minimum 3+ Years

At least three years of experience as a Business Analyst or Clinical Informatics Analyst on health information system or CIS implementation projects, with direct involvement in healthcare operations and EHR/CIS environments. Experience must include building or implementing a comparable-scale solution or project specifically related to oncology.

M5 – Availability

Must be available to commence the assignment on or about November 9, 2026, or earlier if possible, and be available for the required full-time engagement.

M6 – Submission Limit

The vendor may submit a maximum of two candidates for this requisition. Each candidate must be submitted as a separate proposal.

Desirable Qualifications and Experience

S1 – Oncology Clinical Business Analysis: 6+ Years Preferred

At least six years of demonstrated experience as a Clinical Business Analyst with direct responsibility for oncology-related requirements gathering, workshop facilitation, use case analysis, business process analysis, detailed design activities, and preparation of business analysis documentation in one or more of the following areas:

• Computerized Provider Order Entry (CPOE).
  
• Clinical order sets, including the design, standardization, validation, and implementation of oncology-related orders.
  
• Clinical documentation, including clinical documentation templates, forms, and standardized oncology workflows.
  
• Ancillary clinical services, including Pharmacy, Medical Imaging, and Laboratory, in the context of oncology-related clinical processes.
  

Candidates should clearly identify the healthcare organization, project, dates of engagement, responsibilities, and specific oncology-related deliverables that demonstrate this experience.

S2 – French and English Communication

Strong verbal and written communication, facilitation, and presentation skills in both French and English are strongly preferred.

S3 – Healthcare Workshop Facilitation: 3+ Years

At least three years of experience leading workshops with healthcare providers to identify and articulate business and system requirements and develop user stories or use cases.

S4 – Stakeholder Engagement and Self-Direction: 5+ Years

At least five years of experience demonstrating independent decision-making, strong interpersonal skills, and the ability to collaborate effectively with project teams, subject matter experts, clinical stakeholders, and senior leaders.

S5 – Multiple Projects and Workstreams: 5+ Years

At least five years of experience managing competing priorities and supporting multiple teams, project streams, or activities concurrently.

S6 – Microsoft Office 365: 5+ Years

At least five years of professional experience using Microsoft Office 365 tools, including Excel, Word, PowerPoint, Visio, Outlook, and Teams.

S7 – Atlassian JIRA: 2+ Years

At least two years of demonstrated experience using Atlassian JIRA in a project or work environment for requirements tracking, issue management, task management, or related project activities.

S8 – Public Healthcare Experience

Previous experience working within public health authorities, with a demonstrated understanding of public healthcare operations, policies, practices, governance, and stakeholder environments.

Key Deliverables

• Review and assess existing business and clinical requirements.
  
• Collaborate with clinical experts to gather input and refine standardized clinical requirements and oncology practices.
  
• Plan and facilitate validation sessions to confirm existing requirements and identify new business and IT requirements.
  
• Conduct and document comprehensive gap analyses.
  
• Develop and maintain detailed process and solution documentation, including workflows, use cases, user guides, and training materials.
  
• Analyze clinical and business requirements and recommend practical solutions that support the development, operation, and deployment of provincial clinical standards.
  
• Build, validate, and test clinical content within the CIS.
  
• Collaborate with project teams to support coordinated implementation, stakeholder communications, and adoption of standardized clinical processes.
  
• Transfer knowledge and mentor provincial program personnel to support ongoing program sustainment.
  

Work Location and Travel

The assignment will be performed remotely. The selected candidate must be able to travel to New Brunswick at least once per month throughout the engagement.

Travel time and travel costs between the candidate’s remote location and New Brunswick must be covered by the vendor. Authorized travel, meals, and accommodation expenses incurred while carrying out the assignment in New Brunswick will be reimbursed in accordance with applicable Government of New Brunswick travel rates, net of GST.

Contract and Compliance Requirements

• Full-time engagement for an initial two-year term, with two optional one-year renewals.
  
• The Department of Health may truncate or extend the engagement in accordance with the Statement of Work.
  
• The selected candidate must sign a non-disclosure agreement and complete the Department’s privacy training before commencing work.
  
• Candidates must provide at least two recent client references for services similar in scope and nature to this assignment.
  
• The vendor must submit the required candidate submission matrix, resume, references, proposed per diem rate, and completed conflict-of-interest declaration.
  
• The proposed rate must not exceed the stated maximum of $150 per hour, equivalent to $1,125 per 7.5-hour workday.
  
• The candidate may be required to participate in an interview, demonstrate previously produced documentation, or complete a practical assessment.
  

Ideal Candidate Profile

The ideal candidate is a senior clinical business analysis professional with a strong combination of oncology domain knowledge, acute-care healthcare operations experience, and hands-on involvement in large-scale EHR/CIS implementation initiatives. The candidate must be able to translate complex clinical needs into clearly documented business and system requirements, facilitate productive discussions with healthcare providers, and support the design, validation, testing, and implementation of standardized oncology workflows.

Candidates with experience in oncology order sets, CPOE, clinical documentation, Pharmacy, Medical Imaging, Laboratory workflows, public healthcare environments, and province-wide clinical standardization initiatives will be particularly well aligned with this opportunity.

Important submission note: All mandatory requirements must be explicitly evidenced in the candidate’s resume and submission matrix. For each relevant project, provide the client name, project or role, dates in Month/Year format, duration, responsibilities, specific achievements or deliverables, and the corresponding resume reference. Meeting the mandatory requirements is essential; strong candidates should also demonstrate the full depth of experience requested under S1–S8.

Requirements
Oncology Clinical Business Analysis: Minimum 5+ Years At least five years of experience, obtained within the last ten years, working as a Clinical Business Analyst, Clinical Informatics Analyst, or in an equivalent role with direct responsibility for oncology-related: Requirements gathering and analysis. Workshop facilitation and stakeholder engagement. Use case analysis. Business process analysis. Detailed design activities. Development of business analysis documentation. M3 – Oncology Healthcare Operations and Large-Scale EHR/CIS: Minimum 5+ Years At least five years of demonstrated experience working with large-scale acute-care Health Information Systems, including Electronic Health Records (EHR) or Clinical Information Systems (CIS), and healthcare operations directly related to oncology. M4 – Oncology CIS/EHR Implementation: Minimum 3+ Years At least three years of experience as a Business Analyst or Clinical Informatics Analyst on health information system or CIS implementation projects, with direct involvement in healthcare operations and EHR/CIS environments. Experience must include building or implementing a comparable-scale solution or project specifically related to oncology. Oncology Clinical Business Analysis: 6+ Years Preferred At least six years of demonstrated experience as a Clinical Business Analyst with direct responsibility for oncology-related requirements gathering, workshop facilitation, use case analysis, business process analysis, detailed design activities, and preparation of business analysis documentation in one or more of the following areas: Computerized Provider Order Entry (CPOE). Clinical order sets, including the design, standardization, validation, and implementation of oncology-related orders. Clinical documentation, including clinical documentation templates, forms, and standardized oncology workflows. Ancillary clinical services, including Pharmacy, Medical Imaging, and Laboratory, in the context of oncology-related clinical processes. Candidates should clearly identify the healthcare organization, project, dates of engagement, responsibilities, and specific oncology-related deliverables that demonstrate this experience. S2 – French and English Communication Strong verbal and written communication, facilitation, and presentation skills in both French and English are strongly preferred. S3 – Healthcare Workshop Facilitation: 3+ Years At least three years of experience leading workshops with healthcare providers to identify and articulate business and system requirements and develop user stories or use cases. S4 – Stakeholder Engagement and Self-Direction: 5+ Years At least five years of experience demonstrating independent decision-making, strong interpersonal skills, and the ability to collaborate effectively with project teams, subject matter experts, clinical stakeholders, and senior leaders. S5 – Multiple Projects and Workstreams: 5+ Years At least five years of experience managing competing priorities and supporting multiple teams, project streams, or activities concurrently. S6 – Microsoft Office 365: 5+ Years At least five years of professional experience using Microsoft Office 365 tools, including Excel, Word, PowerPoint, Visio, Outlook, and Teams. S7 – Atlassian JIRA: 2+ Years At least two years of demonstrated experience using Atlassian JIRA in a project or work environment for requirements tracking, issue management, task management, or related project activities. S8 – Public Healthcare Experience Previous experience working within public health authorities, with a demonstrated understanding of public healthcare operations, policies, practices, governance, and stakeholder environments.