Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Work setting

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Advise senior management
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks
• Consult with clients after sale to provide ongoing support
• Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• MS Office

Area of specialization

• Correspondence
• Reports and records
• Statistics
• Accounting

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Work under pressure
• Attention to detail
• Repetitive tasks
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Accurate
• Client focus
• Reliability
• Time management
• Adaptability
• Quick learner

Experience

• 2 years to less than 3 years