It support analyst Jobs in Ottawa, ON
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It support analyst • ottawa on
Last updated: 1 day ago
Providing first level and second level support to end users for an external Service Desk application.Ensure all calls and emails to the service desk are properly documented in the Service Desk appl...Show moreLast updated: 30+ days ago%20%2F%20Chambre%20des%20communes%20(Canada))
The House of Commons Digital Service and Real Property is currently looking to staff the IT Support Specialist position.As an IT Support Specialist you are responsible for maintaining the seamless ...Show moreLast updated: 30+ days ago
We’ve opened a role in either our Ottawa or Sudbury offices for a talented, entrepreneurial IT Solutions Analyst to work alongside exceptional people in JLR’s IT & Workspaces group.Are you an exper...Show moreLast updated: 30+ days ago
A leading multi-campus hospital in Canada seeks a DMI Systems Support Analyst to provide software and hardware support on Diagnostic Imaging information systems.
The role requires a diploma in Infor...Show moreLast updated: 8 days ago
A gaming services firm in Ottawa, Canada, is looking for a Support Bar Analyst to provide IT support while managing customer requests through various channels.
The ideal candidate will possess a DVS...Show moreLast updated: 9 days ago
JSI is seeking a highly skilled and customer-focused IT Technical Support Specialist to join our team.This role is ideal for a troubleshooting rockstar who thrives in a fast-paced environment, is p...Show moreLast updated: 30+ days ago
At Keywords, we are using our passion for storytelling, games, technology and media to create a global services platform for the Video Games and the Media & Entertainment industries.We enable leadi...Show moreLast updated: 26 days ago
Candidates should apply directly to : .We are seeking a detail-oriented and organized.IT hardware assets, including tagging, inventory control, packing and shipping, data entry, and asset reconciliat...Show moreLast updated: 4 days ago
JSI is seeking a highly skilled and customer-focused IT Technical Support Specialist to join our team.This role is ideal for a troubleshooting rockstar who thrives in a fast-paced environment, is p...Show moreLast updated: 30+ days ago
We are looking for an IT Receiving Analyst for our client who meets the following criteria : .Security Clearance : Reliability.
Location of Work : On‑Site (Bank of Canada Head Office in Ottawa).The bidd...Show moreLast updated: 4 days ago
A technology solutions provider in Ottawa is looking for a Service Desk Analyst to enhance the end-user experience through technical support.
Responsibilities include diagnosing issues, providing Le...Show moreLast updated: 7 days ago
A leading scientific company in Ottawa is looking for a Laboratory IT Support Technician to manage the Laboratory Information Management System (LIMS) and support daily IT needs.The role involves m...Show moreLast updated: 9 days ago
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience ...Show moreLast updated: 30+ days ago
The IT Business Analyst is responsible for analysing business needs, system requirements, and technical specifications to support the delivery of IT solutions.
This role requires a highly technical ...Show moreLast updated: 30+ days ago
Get AI-powered advice on this job and more exclusive features.CareersThatKickSaas! TrueContext is looking for a skilled Technical Analyst who shares our passion for continuous improvement and can s...Show moreLast updated: 6 days ago
Replacement of a regular position.Anticipated Duration in Months.Recreation and Varsity Sports IT Support Services.Student Affairs is at the very heart of the student experience at the University o...Show moreLast updated: 1 day ago
Get AI-powered advice on this job and more exclusive features.This range is provided by General Dynamics Mission Systems–Canada.
Your actual pay will be based on your skills and experience — talk wi...Show moreLast updated: 30+ days ago
IT Network Support Specialist – $50,000 - $90,000 Benefits – Remote (Kanata, Ontario).Do you want to be part of an exciting career opportunity, working with some of the most complex IT network supp...Show moreLast updated: 30+ days ago
IT Service Management Support Analyst
RJR InnovationsOttawa, CAFull-time
IT Support Specialist
House of Commons (Canada) / Chambre des communes (Canada)Ottawa, Ontario, CanadaFull-time +2
IT Solutions Analyst
J.L. Richards & Associates LimitedOttawa, CAFull-time
Imaging IT Systems Support Analyst
The Ottawa HospitalOttawa, ON, CAFull-time
Gaming IT Helpdesk Analyst - Support Bar
Keywords StudiosOttawa, ON, CAFull-time +1
- Promoted
IT Technical Support Specialist
Jatom Systems Inc.-CANKanata, ON, CanadaFull-time
Support Bar Analyst
Keyword StudiosOttawa, ON, CAFull-time
IT Receiving Analyst
CQ Search Group Ltd.Ottawa, ON, CanadaTemporary
IT Technical Support Specialist
Jsi Telecom. Inc.Ottawa, ON, CAFull-time
IT Receiving Analyst
MDOS ConsultingOttawa, ON, CAFull-time
Service Desk Analyst : Frontline IT Support & Troubleshooting
ArsenaultOttawa, ON, CAFull-time
LIMS IT Support Specialist
EurofinsOttawa, ON, CATemporary
IT Applications - IT Support Manager
Safariland GroupOttawa, ON, CanadaIT Security Analyst
Farm Boy Inc.Ottawa, ON, CAFull-time
- Promoted
IT Business Analyst
Optimal Growth TechnologiesOttawa, ON, CanadaFull-time
Technical Support Analyst
TrueContextOttawa, ON, CAFull-time
Analyst, IT Support
University of OttawaOttawa, Ontario, CanadaFull-time +1
Desktop Support, IT
General Dynamics Mission Systems–CanadaOttawa, ON, CAFull-time
IT Network Support Specialist
CB CanadaOttawa, Ontario, CanadaFull-time
- Dieppe, NB (from $ 27,000 to $ 179,113 year)
- New Westminster, BC (from $ 27,000 to $ 162,594 year)
- Ottawa, ON (from $ 70,944 to $ 137,579 year)
- Niagara Falls, ON (from $ 49,752 to $ 132,109 year)
- Slave Lake, AB (from $ 66,407 to $ 112,248 year)
- Thunder Bay, ON (from $ 37,057 to $ 112,097 year)
- Regina, SK (from $ 69,266 to $ 109,463 year)
- Halifax, NS (from $ 67,500 to $ 95,567 year)
- Saskatoon, SK (from $ 46,000 to $ 94,444 year)
- Calgary, AB (from $ 52,962 to $ 91,274 year)
IT Service Management Support Analyst
RJR InnovationsOttawa, CA30+ days ago
Job type
- Full-time
Job descriptionA diploma / certificate in post secondary education or equivalent experience; Excellent IT troubleshooting skills; Strong verbal and written communication skills in both official languages; Excellent interpersonal and customer service skills, which will enable the candidate to build positive relationships and work with all levels of staff and clientele; Ability to work under pressure and multi-task; Exceptional organizational skills and detail oriented; Strong professional image. Job Type : Full-time (Partial remote work) Salary : $40,000.00 to $60,000.00 / year IT Support : 1 year (Preferred)
Job Responsibilities
- Providing first level and second level support to end users for an external Service Desk application
- Ensure all calls and emails to the service desk are properly documented in the Service Desk application, this includes initial troubleshooting of issue and information gathering
- Monitoring the Service Desk queues to ensure that tickets are processed in a timely manner which includes first contact with clients and closing all completed tickets assigned to the Service Desk queue
- Interact with other team members where necessary to ensure incident tickets are resolved in a timely manner
- Responsible for checking Service Desk voicemails and emails
- Providing internal RJR Innovations support for IT issues
- Responsible for routing tickets according to the appropriate service levels if a resolution cannot be reached at the first level
- On call after hour support may be required.
Job Requirements, Essential
Experience :