It support analyst Jobs in Saskatoon, SK

Company : Finning Canada

Number of Openings : Worker Type :

Permanent

Position Overview :

Location : Saskatoon SK MondayFriday (5x2) Full-Time Permanent

Were looking for a sales-focused customer-driven individual to join our team as an Inside Product Support this role youll be responsible for driving parts solutions sales across a high-volume customer base of 150300 clients generating aprox $3M in annual revenue. Youll be the go-to contact for customers seeking expert guidance on parts and service solutionsespecially in areas like undercarriage machine rebuilds component options and digital platforms such as and Cat Central.

This is a commissioned sales role with a total annual compensation target of $90000$105000 including base salary and variable incentives.

Job Description : What You Will Do

Build meaningful relationships with assigned owner-operators and growing contractors within the Retail and Small Core customer segments by understanding their business priorities and delivering customized parts and service solutions.

Proactively engage customers to uncover needs position value-driven recommendations and demonstrate the full advantage of partnering with Finning.

Leverage digital tools and data to identify opportunities support sales activities and open new pathways to serve your customers.

Develop strategic call plans and account strategies to strengthen customer engagement drive revenue and support long-term loyalty.

Maintain accurate and up-to-date records of customer interactions equipment population and sales opportunities within Saleslink.

Collaborate with product support equipment sales and service teams to ensure a seamless and coordinated customer experience.

You will spend most of your day in your local facility or meeting directly with customers with flexibility for a hybrid work arrangement.

Skills You Bring

A strong sales and customer service mindset with a track record of meeting or exceeding targets

Excellent communication and relationship-building skills

Confidence in customer-facing consultative selling situations

Ability to navigate complex needs and deliver practical value-driven solutions

Familiarity with parts systems undercarriage measurement and heavy equipment terminology (training provided)

Experience & Qualifications

Minimum 7 years of experience in the heavy equipment or construction industry

7 years in sales or customer-facing roles with proven success

Parts Ticket required; Finning experience preferred

Comfortable using digital platforms and tools that support parts sales

Mechanical aptitude and willingness to learn technical skills such as undercarriage measuring

Why This Role

This role offers an excellent opportunity to grow your sales career in a dynamic customer-focused environment. You will gain hands-on exposure to the heavy equipment industry build specialized product and technical knowledge and join a team that values initiative collaboration and a strong commitment to customer success.

At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and / or mental or physical Finning is committed to collaborating with and providing reasonable accommodations / adjustments to individuals with disabilities. If you require an adjustment / accommodation at any point during the recruitment process please inform your recruiter.

Required Experience :

Unclear Seniority

Key Skills

Abinitio,Hospital management,Agriculture,Cost Control,Employee Benefits,Data Analysis

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 90000 - 105000