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It support analyst Jobs in Calgary, AB

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It support analyst • calgary ab

Last updated: 12 hours ago

Product Support Analyst - Enterprise Applications

Astra North Infoteck Inc.Calgary, AB, ca

IT Specialist

ParklandCalgary, AB, CA
Full-timeFull-time

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation.For more information, please visit.Sunoco LP is a leading energy infrastructure and fuel distrib... Show more

Intermediate IT Access Controls Analyst to optimize access-related IT General Controls (ITGCs)

S.i. SystemsCalgary
ContractorContractor

Our large enterprise client is seeking an.IT Access Controls Analyst to optimize access-related IT General Controls (ITGCs) across enterprise platforms.Join a large-scale enterprise environment sup... Show more

Cityworks Technical Analyst to support Cityworks AMS and PLL operations and upgrades

S.i. SystemsCalgary
ContractorContractor

Our public sector client is seeking a.Cityworks Technical Analyst to support Cityworks AMS and PLL operations and upgrades.Join a municipal technology environment supporting critical Cityworks oper... Show more

Project Support Analyst - TCJP00022926

Randstad CanadaCalgary, Alberta, CA
Temporary, Full-timeTemporary, Full-time
Quick Apply

Are you a detail-oriented professional looking to make a meaningful impact within a dynamic project environment? Randstad is seeking a proactive Junior Business Analyst to join a client based out o... Show more

Lead Specialist, IT Cybersecurity

Patriot Advertising Sourcing SolutionsCalgary, AB, Canada
Full-timeFull-time
Quick Apply

Lead Specialist, IT Cybersecurity.Parkland is a leading international fuel supplier, convenience store operator, and community enabler, serving diverse customers across 26 countries.Serve as a seni... Show more

Project Analyst

Sapsol Technologies IncCalgary, AB, CA
ContractorContractor
Quick Apply

Support the design, development and implementation of plans and project initiatives to ensure that PMO operational needs are identified and met.Support the development, implementation of project pl... Show more

Payroll Analyst

Vaco LLCSpringbank Hill, Alberta, Canada
CA$80,000.00–CA$90,000.00 yearlyCA$80,000.00–CA$90,000.00 yearly
Permanent, TemporaryPermanent, Temporary

Our client is seeking a Payroll Analyst for a permanent position or 6-month contract.Process full-cycle bi-weekly payroll for a large workforce of hourly employees as well as salaried corporate sta... Show more

 • Promoted

Business Analyst to support a portfolio of finance and supply chain applications.

S.i. SystemsCalgary
ContractorContractor

Our client is seeking a Business Analyst to support a portfolio of finance and supply chain applications.This is a % in office role in downtown Calgary.We are looking for a Business Analyst to supp... Show more

IT Manager

Western Materials Handling & Equipment Ltd.Calgary, Canada, United States
CA$119,000.00–CA$159,000.00 yearlyCA$119,000.00–CA$159,000.00 yearly
Full-timeFull-time

Salary: $119,000 - 159,000 per year.Degree or diploma in information technology or a related discipline, or an equivalent combination of education and experience; a bachelors degree is preferred.At... Show more

 • New!

Quality Analyst

ThermonCalgary, AB, CAN
Quick Apply

Who We Are - ThermonThermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution... Show more

Business Analyst

Cadeon Inc.Calgary, AB, CAN
CA$85,000.00–CA$110,000.00 yearlyCA$85,000.00–CA$110,000.00 yearly
Permanent, Full-timePermanent, Full-time
Quick Apply

Full-time, permanentBusiness Analyst - Data Analytics & AI ConsultingCadeon Inc.Full-Time, PermanentLocation: Calgary, Alberta (Hybrid - 3 days per week in office).Remote candidates within Canada w... Show more

Quality Analyst

NRGCalgary, AB, CA

Welcome to the intersection of energy and home services.At Direct Energy, an NRG company, we’re all about propelling the next generation of leaders forward.We are driven by our passion to create a ... Show more

Junior Business Analyst to support Agile Scrum delivery and business requirements analysis

S.i. SystemsCalgary
ContractorContractor

Our financial services client is seeking a.Junior Business Analyst (1+ years) to support Agile Scrum delivery and business requirements analysis.Join a banking-focused environment supporting large-... Show more

Network Support Analyst

Ironclad TEK Inc.Calgary, Canada, United States
CA$124,800.00–CA$156,000.00 yearlyCA$124,800.00–CA$156,000.00 yearly
Full-timeFull-time

Salary: $124,800 - 156,000 per year.We need at least 5 years of hands-on experience in network engineering or consulting.We prefer experience with enterprise networking platforms and multi-vendor e... Show more

Bilingual Analyst, IT Service Desk

FYidoctorsCalgary, AB TST, CA
CA$49,000.00 yearlyCA$49,000.00 yearly
Full-timeFull-time

Join our dynamic team as an Analyst, IT Service Desk! As the first point of contact, you’ll play a crucial role in ensuring smooth operations and resolving IT related challenges for our diverse tea... Show more

Program Analyst

Johnson Service GroupCalgary, AB

Johnson Service Group (JSG) is currently looking for a.We are seeking a highly organized, detail-oriented, and proactive Program Analyst (contract) to join our dynamic team.This critical role invol... Show more

Financial Analyst

GrahamCalgary, AB, CA

Join a team shaping the future of public infrastructure across North America.At Gracorp, you’ll help deliver long-term solutions in real estate development, and more while gaining exposure to asset... Show more

Financial Analyst

FYidoctorsCalgary, AB TST, CA
Full-timeFull-time

Join our FP&A team as a Financial Analyst! As a key member of the FP&A team, you’ll support budgeting, forecasting, performance analysis, and management reporting across the organization.You’ll wor... Show more

People also ask
Product Support Analyst - Enterprise Applications

Product Support Analyst - Enterprise Applications

Astra North Infoteck Inc.Calgary, AB, ca
15 days ago
Job description

Enterprise Product Analyst – SAP, Salesforce CRM, MDM & ServiceNow

Work Arrangement: 100% Onsite

Working Hours: 8:00 AM–5:00 PM MST

Job Summary

We are seeking an experienced Enterprise Product Analyst to support enterprise platforms such as SAP, Salesforce CRM, Master Data Management (MDM), Microsoft Dynamics CRM, ServiceNow, and other enterprise applications. The ideal candidate will bridge business, cybersecurity, operations, and technical teams to drive product enhancements, operational efficiencies, and successful delivery of business outcomes.

Key Responsibilities

Business Engagement & Planning

  • Establish trusted relationships with business stakeholders.

  • Facilitate workshops to elicit business needs, objectives, and challenges.

  • Support strategic planning, demand intake, and initiative prioritization.

  • Develop business cases and value realization frameworks.

Business Analysis

  • Analyze current business processes and identify improvement opportunities.

  • Document current-state and future-state business processes.

  • Conduct gap analysis, risk assessments, and feasibility assessments.

  • Define business requirements, success criteria, and key performance indicators (KPIs).

Solution Development

  • Collaborate with technical teams to ensure business objectives are understood.

  • Translate business requirements into user stories and functional requirements.

  • Validate proposed solutions against business expectations.

  • Support User Acceptance Testing (UAT).

Project Delivery

  • Track requirements throughout the project lifecycle.

  • Support change management, training, and business readiness activities.

  • Ensure delivered solutions align with business goals and expected outcomes.

  • Assist with post-implementation reviews and benefits realization.

Required Skills

  • Strong Business Analysis experience.

  • Strong understanding of cybersecurity concepts, controls, frameworks, and operational practices.

  • Ability to act as a liaison between business, cybersecurity, operations, and technical teams.

  • Experience analyzing business and technical requirements and translating them into actionable outcomes.

  • Expertise in developing and maintaining technical and operational documentation.

  • Excellent stakeholder management, communication, and facilitation skills.

  • Experience supporting enterprise platforms such as:

    • SAP

    • Salesforce CRM

    • Master Data Management (MDM)

    • Microsoft Dynamics CRM

    • ServiceNow

    • Other enterprise applications

Preferred Skills

  • Agile Delivery and Product Management tools.

  • System Integration and API knowledge.

  • Data Analysis and Reporting.

Top 3 Must-Have Skills

  • Enterprise Product Analyst experience supporting SAP, Salesforce CRM, MDM, Microsoft Dynamics CRM, ServiceNow, or other enterprise applications.

  • Strong business analysis and requirements management experience.

  • Ability to collaborate across business, cybersecurity, operations, and technical teams to deliver business solutions.

Top 3 Preferred Skills

  • Agile Delivery & Product Management Tools.

  • System Integration & API Knowledge.

  • Data Analysis & Reporting.

Additional Skills

  • Business Analysis

  • Cyber Security

  • Project Management