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It support analyst Jobs in Calgary, AB

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It support analyst • calgary ab

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Product Support Analyst - Enterprise Applications

Astra North Infoteck Inc.Calgary, AB, ca

Senior Help Desk Support Analyst - 26-12910

Compu-Vision Consulting Inc.Calgary, Alberta, Canada

Job Title: Senior Help Desk Support Analyst .Monday–Friday, 8:15 AM–4:30 PM Alberta time, excluding provincial holidays.We are seeking an experienced Senior Help Desk Support Analyst to provide fr... Show more

IT Specialist

ParklandCalgary, AB, CA
Full-timeFull-time

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation.For more information, please visit.Sunoco LP is a leading energy infrastructure and fuel distrib... Show more

IT Customer Support II

Alberta Health ServicesCalgary, Calgary Zone
CA$34.01–CA$41.53 hourlyCA$34.01–CA$41.53 hourly
TemporaryTemporary

The Customer Support II (CSII) Deskside Analyst position provides technical support for computing devices, printer devices, peripherals, deskside applications, mobility devices and other technology... Show more

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Project Support Analyst - TCJP00022926

Randstad CanadaCalgary, Alberta, CA
Temporary, Full-timeTemporary, Full-time
Quick Apply

Are you a detail-oriented professional looking to make a meaningful impact within a dynamic project environment? Randstad is seeking a proactive Junior Business Analyst to join a client based out o... Show more

Business Analyst

BGISCalgary, AB, Canada
Full-timeFull-time

The Business Analyst is a commercially focused role responsible for developing, analyzing, and supporting pricing strategies that enable new business acquisition, contract expansions, and portfolio... Show more

Network Analyst

Calgary TELUS Convention CentreCalgary, AB, CA
Full-timeFull-time

The Calgary TELUS Convention Centre is seeking an analytical and proactive.Convention Centre's network infrastructure.Reporting to the Senior Manager, IT & Cyber Security, this role ensures reliabl... Show more

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Business Analyst

PeopleToGoCalgary, AB, Canada
ContractorContractor
Quick Apply

The end client was recently named one of.Top 10 Best Small and Medium Employers (BSME), is growing and looking for personnel focusing on the energy industry.If you are looking for a fast-paced envi... Show more

RAMS Analyst

AtkinsRéalisCalgary
Full-timeFull-time

Our Rail, Transit Systems & Telecom is looking for a RAMS Engineer to join our Calgary office.Reporting to the Systems Assurance Lead, the RAMS Engineer be responsible for performing tasks related ... Show more

Sr. Analyst - Internal Controls (IT)

TEEMACalgary, Alberta
ContractorContractor

Provide guidance on the design and implementation of ITGCs, ITACs, and SoD controls during system implementations, upgrades, and transformation initiatives.Collaborate with project teams to identif... Show more

L2 Analyst

Canadian Tire Corporation, LimitedCalgary, AB
CA$64,000.00–CA$106,000.00 yearlyCA$64,000.00–CA$106,000.00 yearly
Full-timeFull-time

Provide second-level support for store applications.Troubleshoot and resolve issues related to store applications in a timely manner.Monitor application performance and ensure optimal functionality... Show more

Quality Analyst

ThermonCalgary, AB, CAN
Quick Apply

Who We Are - ThermonThermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution... Show more

Business Analyst

Cadeon Inc.Calgary, AB, CAN
CA$85,000.00–CA$110,000.00 yearlyCA$85,000.00–CA$110,000.00 yearly
Permanent, Full-timePermanent, Full-time
Quick Apply

Full-time, permanentBusiness Analyst - Data Analytics & AI ConsultingCadeon Inc.Full-Time, PermanentLocation: Calgary, Alberta (Hybrid - 3 days per week in office).Remote candidates within Canada w... Show more

System Analyst

AONCalgary
Full-timeFull-time

System Analyst Do you enjoy translating sophisticated business requirements into technical solutions? Are you a client-focused systems professional who thrives at the intersection of technology, p... Show more

SCM Support Analyst

ADECCOCalgary, Alberta, CA
Temporary, Full-timeTemporary, Full-time
Quick Apply

This role is ideal for candidates with experience in SAP MM, P2P processes, supplier support, ServiceNow, procurement operations, and supply chain systems who enjoy solving problems and working in ... Show more

Application Support Analyst

Helical Pile SolutionsCalgary, AB, CA
Full-timeFull-time
Quick Apply

Helical Pile Solutions is a deep foundations contractor with over 30 years of experience in the industry, recently acquired by Java Holdings Ltd.Java staff have over 50 years of experience bui... Show more

Quality Analyst

NRGCalgary, AB, CA

Welcome to the intersection of energy and home services.At Direct Energy, an NRG company, we’re all about propelling the next generation of leaders forward.We are driven by our passion to create a ... Show more

IT Project Solutions Engineer

Ever NimbleCalgary, Canada, United States
CA$60,000.00 yearlyCA$60,000.00 yearly
Full-timeFull-time

Salary: $60,000 - 60,000 per year.We need someone with at least 3 to 5 years of experience in an IT project or solutions-focused role.You should be comfortable working directly with hardware, softw... Show more

Associate IT Business Analyst

2050 United Rentals of Canada, Inc.Calgary, AB, CAN
Full-timeFull-time

If you’d like the chance to make your mark with the world’s largest equipment rental provider,.United Rentals is looking for an Associate IT Business Analyst for the WEDGE team.WEDGE is a browser-b... Show more

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Network Support Analyst

Ironclad TEK Inc.Calgary, Canada, United States
CA$124,800.00–CA$156,000.00 yearlyCA$124,800.00–CA$156,000.00 yearly
Full-timeFull-time

Salary: $124,800 - 156,000 per year.We need at least 5 years of hands-on experience in network engineering or consulting.We prefer experience with enterprise networking platforms and multi-vendor e... Show more

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Product Support Analyst - Enterprise Applications

Product Support Analyst - Enterprise Applications

Astra North Infoteck Inc.Calgary, AB, ca
24 days ago
Job description

Enterprise Product Analyst – SAP, Salesforce CRM, MDM & ServiceNow

Work Arrangement: 100% Onsite

Working Hours: 8:00 AM–5:00 PM MST

Job Summary

We are seeking an experienced Enterprise Product Analyst to support enterprise platforms such as SAP, Salesforce CRM, Master Data Management (MDM), Microsoft Dynamics CRM, ServiceNow, and other enterprise applications. The ideal candidate will bridge business, cybersecurity, operations, and technical teams to drive product enhancements, operational efficiencies, and successful delivery of business outcomes.

Key Responsibilities

Business Engagement & Planning

  • Establish trusted relationships with business stakeholders.

  • Facilitate workshops to elicit business needs, objectives, and challenges.

  • Support strategic planning, demand intake, and initiative prioritization.

  • Develop business cases and value realization frameworks.

Business Analysis

  • Analyze current business processes and identify improvement opportunities.

  • Document current-state and future-state business processes.

  • Conduct gap analysis, risk assessments, and feasibility assessments.

  • Define business requirements, success criteria, and key performance indicators (KPIs).

Solution Development

  • Collaborate with technical teams to ensure business objectives are understood.

  • Translate business requirements into user stories and functional requirements.

  • Validate proposed solutions against business expectations.

  • Support User Acceptance Testing (UAT).

Project Delivery

  • Track requirements throughout the project lifecycle.

  • Support change management, training, and business readiness activities.

  • Ensure delivered solutions align with business goals and expected outcomes.

  • Assist with post-implementation reviews and benefits realization.

Required Skills

  • Strong Business Analysis experience.

  • Strong understanding of cybersecurity concepts, controls, frameworks, and operational practices.

  • Ability to act as a liaison between business, cybersecurity, operations, and technical teams.

  • Experience analyzing business and technical requirements and translating them into actionable outcomes.

  • Expertise in developing and maintaining technical and operational documentation.

  • Excellent stakeholder management, communication, and facilitation skills.

  • Experience supporting enterprise platforms such as:

    • SAP

    • Salesforce CRM

    • Master Data Management (MDM)

    • Microsoft Dynamics CRM

    • ServiceNow

    • Other enterprise applications

Preferred Skills

  • Agile Delivery and Product Management tools.

  • System Integration and API knowledge.

  • Data Analysis and Reporting.

Top 3 Must-Have Skills

  • Enterprise Product Analyst experience supporting SAP, Salesforce CRM, MDM, Microsoft Dynamics CRM, ServiceNow, or other enterprise applications.

  • Strong business analysis and requirements management experience.

  • Ability to collaborate across business, cybersecurity, operations, and technical teams to deliver business solutions.

Top 3 Preferred Skills

  • Agile Delivery & Product Management Tools.

  • System Integration & API Knowledge.

  • Data Analysis & Reporting.

Additional Skills

  • Business Analysis

  • Cyber Security

  • Project Management